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  • All HBS Web  (8,818)
    • People  (49)
    • News  (3,113)
    • Research  (3,070)
    • Events  (11)
    • Multimedia  (95)
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  • August 2011 (Revised July 2014)
  • Case

Social Innovation at Salesforce.com

By: Christopher Marquis, Marley C. Kornreich and Bobbi Thomason
Salesforce.com recently implemented an innovative social enterprise business model whereby the Salesforce.com Foundation funds its operations and grant budget by selling discounted salesforce.com software licenses to nonprofits and education clients. The case recounts... View Details
Keywords: Innovation and Invention; Corporate Entrepreneurship; Corporate Social Responsibility and Impact; Business Model; Information Technology; Leading Change; Problems and Challenges
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Marquis, Christopher, Marley C. Kornreich, and Bobbi Thomason. "Social Innovation at Salesforce.com." Harvard Business School Case 412-049, August 2011. (Revised July 2014.)
  • Career Coach

Lauren Murphy

Lauren is the Founder and Principal Coach of Pivotal Executive Coaching, partnering with senior business leaders to accomplish their professional and organization goals. She works with executives in technology, healthcare, real estate,... View Details
Keywords: Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education; Education
  • Web

Reunions - Alumni

Class of 1961 - 65th Reunion Class of 1956 - 70th Reunion 11–14 Jun 2026 HBS Campus HBS Alumni Class of 2021 - 5th Reunion Class of 2016 - 10th Reunion Class of 2011 - 15th Reunion Executive Education Reunion Resources Frequently Asked... View Details
  • April 2020 (Revised May 2021)
  • Case

Middlebury College: Energy2028

By: Brian Trelstad, Michael Norris and John McKinley
In 2018, Middlebury College’s board of trustees is considering a proposal called Energy2028 that would push the small, liberal arts and sciences college in Vermont to become a net zero carbon emitter, decrease energy usage by 25%, divest fossil fuels from its... View Details
Keywords: Divestment; Energy; Higher Education; Energy Conservation; Climate Change
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Trelstad, Brian, Michael Norris, and John McKinley. "Middlebury College: Energy2028." Harvard Business School Case 320-029, April 2020. (Revised May 2021.)
  • Research Summary

Family Business Management

John Davis is developing cases and other course materials on family business management for the Executive Education program Families in Business: From Generation to Generation, Families in Business/China, the Owner/President Management... View Details
  • 01 Aug 2023
  • What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

occur because of policies that conflict with incentives or the ways the incentives are administered. In 1975, Steve Kerr, who would later become head of executive development at General Electric and head of its famous View Details
Keywords: by James Heskett
  • Article

Cultural Diversity on Wall Street: Evidence from Consensus Earnings Forecasts

By: Kenneth Merkley, Roni Michaely and Joseph Pacelli
We examine how cultural differences among agents influence the aggregate outcome of a common forecasting task. Using both exogenous shocks to sell-side analyst diversity and panel regression methods, we find that increases in analyst cultural diversity positively... View Details
Keywords: Culture; Forecasting; Sell-side Analysts; Information Aggregation; Diversity; Forecasting and Prediction; Information; Performance Improvement
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Merkley, Kenneth, Roni Michaely, and Joseph Pacelli. "Cultural Diversity on Wall Street: Evidence from Consensus Earnings Forecasts." Journal of Accounting & Economics 70, no. 1 (August 2020).

    Deepak Malhotra

    Deepak Malhotra's teaching, research and advisory work is focused on negotiation, deal-making and conflict resolution. In 2020, Deepak was named MBA Professor of the Year by Poets & Quants. He has won... View Details

    • Teaching

    Overview

    Ryann has extensive teaching experience in varied instructional settings. She was appointed the Qualitative Advisor for the Harvard University Sociology Department senior thesis writers in 2015-2016, and supervised two senior thesis writers in prior years. She served... View Details
    • 27 Nov 2013
    • News

    Five Challenges China Must Meet by 2034

      Dwight B. Crane

      Mr. Crane was a member of the Finance Faculty at Harvard Business School for a number of years, working primarily in the field of financial institutions and corporate governance.  He taught in the MBA and executive education programs at the School, most recently... View Details

      • 29 Aug 2017
      • News

      24 Favorite Books of High Achievers

      • June 2021
      • Case

      Akira Fukabori and Kevin Kajitani at avatarin (A)

      By: Linda A. Hill and Emily Tedards
      In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details
      Keywords: Agility; Ecosystem; Innovation Ecosystems; Crowdsourcing; Open Innovation; Partnership; Government; Collaboration; Co-creation; Purpose; Impact; Social Impact; Movement; Organizational Behavior; Organizational Ambidexterity; Ambidexterity; Culture; Culture Change; Global Teams; Experimentation; Space; Airline Industry; Start-up; Platform Business; Platform Strategy; Platform; Digital; Robotics; Robots; Mobility; Strategy; COVID-19; Intrapreneurship; Public-private Partnership; XPRIZE; Space Industry; Avatar; Telepresence; Innovation Lab; Innovation and Invention; Technological Innovation; Partners and Partnerships; Collaborative Innovation and Invention; Alignment; Leadership; Leading Change; Diversity; Organizational Culture; Change Management; Entrepreneurship; Digital Platforms; Transportation Industry; Aerospace Industry; Japan
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      Hill, Linda A., and Emily Tedards. "Akira Fukabori and Kevin Kajitani at avatarin (A)." Harvard Business School Case 421-089, June 2021.
      • Research Summary

      Retailing: Past, Present, and Future

      Walter J. Salmon is working on several retailing-related research and course development projects, including a study (with Gwen K. Ortmeyer) of the evolution and future of American department stores, and a case book (with DAVID E. BELL) for use in graduate... View Details
      • February 2008 (Revised June 2008)
      • Case

      Shoppers' Stop Group (SSG)

      By: Rajiv Lal and Virginia Fuller
      As B.S. Nagesh thumbed through the 2006-2007 Annual Report for Shoppers' Stop Group (SSG), action shots of healthy-looking people dressed in the latest fashions amid the words "Redefining Retail" brought a smile to his face. As managing director of SSG-a Rs 8.9 billion... View Details
      Keywords: Developing Countries and Economies; Initial Public Offering; Growth and Development Strategy; Marketing Strategy; Emerging Markets; Retail Industry; India
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      Lal, Rajiv, and Virginia Fuller. "Shoppers' Stop Group (SSG)." Harvard Business School Case 508-017, February 2008. (Revised June 2008.)
      • Teaching Interest

      FIELD 2 (Jakarta, Indonesia)

      By: Jeffrey F. Rayport

      Field Immersion Experiences for Leadership Development (FIELD) is a field course giving first-year students meaningful and numerous opportunities to act like leaders, translating their ideas into practice.

      As a complement to the case method, the field method... View Details
      • 14 Feb 2018
      • Blog Post

      Meet HBS Leadership Fellows: Verdell Walker, Sesame Workshop

      Fellowship year. Sesame Workshop (SW) is the nonprofit educational organization behind Sesame Street and much more. SW’s mission is to help kids grow smarter, stronger, and kinder. Since I’ve been here, I’ve seen firsthand how that... View Details
      Keywords: Nonprofit / Government
      • 21 Nov 2011
      • Lessons from the Classroom

      The New Challenge of Leading Financial Firms

      of these leaders are somewhat singular to their field, Healy and colleague Boris Groysberg have created an HBS Executive Education program called Leadership in Financial Organizations. Combining a mix of... View Details
      Keywords: by Carmen Nobel; Financial Services
      • Program

      Creating Brand Value

      individuals will have the opportunity to work together during the program if they so choose. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an... View Details
      • Teaching Interest

      Overview

      By: Michael W. Toffel
      Professor Toffel teaches the required first-year MBA course Technology and Operations Management (TOM).

      He also coordinates and teaches the Doctoral Seminar in Technology and Operations Management to help... View Details

      Keywords: Environmental Sustainability; Operations; Supply Chain Management; Government Legislation; Non-Governmental Organizations; Multinational Firms and Management
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