Operational Effectiveness - Publications - Faculty & Research

09 May 2021
Blog Post

Meet the MoMBAs – Persisting Through a Difficult Year

similarly nuanced effect on Americans. For mothers, particularly student mothers, COVID-19 has brought about a host of new challenges, including childcare, isolation, a million decisions on risk tolerance, and increased burdens. It also... View Details

30 Jun 2020
Book

Capitalism Is More at Risk Than Ever

society—otherwise, it will lose the social and political acceptability needed to maintain its legitimacy. But it also needs to be protective of the natural environment, grounded in the rule of law, supported by effective institutions, and... View Details

Keywords: by Martha Lagace

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

the needs of human beings, not around the needs of the status quo, didn't happen. Consumer-Driven Health Care was another book that I wrote to help change the demand for health care, to get innovation in the insurance industry. That was more View Details

Keywords: by Sean Silverthorne; Health

15 Sep 2011
Research & Ideas

High Ambition Leadership

and operator of hospitals, with most of its revenue coming from the United Kingdom. When Gooding departed, BUPA had sold its hospitals, positioned itself in several growth segments of the health market, and generated 50 percent of its... View Details

Keywords: by Martha Lagace

01 Dec 2001
News

Reaching Out

work, nonprofit fellows contribute to and witness transformations in the lives of others — with lasting effects on their own lives as well. One day last August in rural Kharagpur, India, Neera Nundy (HBS '02) accompanied a middle-aged... View Details

Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance

01 Dec 2008
News

A Force for Good

stood at a crossroads. It was, by any measure, the preeminent business school in the world. Indisputably, it was the largest, in terms of MBA enrollment, size of faculty, endowment, and operating budget. Its research budget alone — some... View Details

Keywords: Jeffrey L. Cruikshank; Construction of Buildings; Construction; Monetary Authorities-Central Bank; Finance; Hospitals; Health, Social Assistance; Publishing Industries (except Internet); Information; Wood Product Manufacturing; Manufacturing; Rail Transportation; Transportation

10 Mar 2021
Blog Post

COVID Killed the Traditional Workplace

opposite effect when depended upon as a substitute. While not apparent yet, a permanent work-from-home model may well start a slow-rolling mental health crisis in the American workforce and a resulting HR nightmare. What might look like... View Details

Keywords: All Industries

01 Dec 2001
News

September 11: A Community Reflects

effect on global enterprise." "How great are the security costs— at global, national, organizational, and personal levels— needed to achieve the 'peace of mind' with which we did business on September 10?" Heskett asked, and he received... View Details

Keywords: Susan Young;Deborah Blagg

November 2017
Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details

Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Value Creation; Emerging Markets; Product Development; Segmentation; Business Units; Communication; Profit; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)

Citation

Purchase

01 Feb 1997
News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

of the field, six of the unit's faculty are also affiliated with other units, including finance, organizational behavior, technology and operations management, and ethics. MBA courses having entrepreneurial content include Entrepreneurial... View Details

Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

10 Dec 2014
News

Front-Row Seat

Bradley merged the Atlantic magazine’s Boston operations with those of the National Journal and Government Executive, just 3 of 55 employees elected to make the move to Washington, DC. Nearly 150 years after its founding, the Atlantic’s... View Details

Keywords: Julia Hanna; digital media; Corporate, Subsidiary, and Regional Managing Offices; Management

Web

Institute Associates - Institute For Strategy And Competitiveness

System, an innovative health plan and care delivery system subsidiary of Anthem, Inc with $1.2B revenue and over 100,000 members. In this role, he has operational responsibility for more than 800 clinical staff and 40 care centers. He is... View Details

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details