by Harvard Management Update - Publications - Faculty & Research

18 Nov 2010
News

Sexism That Irks Goldman Profits Savvy CEOs

22 Sep 2020
News

Hedge Funds Reject Central Banker Criticism on Volatility

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

P. Chapman Professor of Business Administration at Harvard Business School. Sascha L. Schmidt is Professor and Director of the Center for Sports and Management at WHU—Otto Beisheim School of Management.... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

24 Aug 2016
Research & Ideas

Can Obamacare Be Saved?

On August 15th, Aetna announced that it would reduce by 80 percent its participation in the Obama administration’s public exchanges for health insurance policies in 2017, citing significant financial losses. The move came just a few weeks... View Details

Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health

09 Jul 2013
News

Can Zynga’s New CEO Turn The Stock Around?

2020
Book

Experimentation Works: The Surprising Power of Business Experiments

By: Stefan Thomke

Don’t fly blind. See how the power of experiments works for you. When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition,... View Details

Keywords: Experimentation; Experiments; Market Research; Innovation and Invention; Innovation and Management; Customers; Research

Citation

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16 Apr 2019
First Look

New Research and Ideas, April 16, 2019

Would their children be interested in being actively involved in the Group? How to manage all that? Purchase this case:https://hbsp.harvard.edu/product/219060-PDF-ENG Harvard Business School Case 219-055... View Details

Keywords: Dina Gerdeman

05 Dec 2018
News

6 Ways Traveling Makes You A Better Employee

11 Oct 2016
First Look

October 11, 2016

case: https://cb.hbsp.harvard.edu/cbmp/product/717001-PDF-ENG Harvard Business School Case 117-104 Management Control Systems Module 4: Organizing for Performance This module explores the implications of... View Details

Keywords: Sean Silverthorne

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

this kind of enterprise "is the worst business in the world. Period. The end." He was smart and ambitious enough as a young man to get himself into the Harvard Business School—though he also View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

John D. Macomber

John Macomber is a Senior Lecturer in the Finance unit at Harvard Business School. His professional background includes leadership of real estate, construction, and information technology businesses. At HBS, Mr. Macomber's work focuses on climate adaptation and the... View Details

Keywords: waste management; waste management; waste management; waste management; waste management; waste management; waste management; waste management; waste management; waste management

Paul W. Marshall

MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting

01 Sep 2024
News

Back to School

because there is absolutely no other thing that compares. And believe me, I’ve tried it all. How to: Break a World Record Our instructor: Ming Chen (MBA 1998), Chief Culture Officer, Education First (EF) When I was in school in New Jersey, the senior class raised money... View Details

Keywords: April White; illustrations by Josh Cochran

09 Nov 2015
News

The World's Most Influential Business Thinkers 2015

April 2008
Module Note

Improvement with Customer-Operators

By: Frances X. Frei and Dennis Campbell

Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details

Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design

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01 Jun 2024
News

Conducting Business

defines profits by what he has left in his cigar box every night, and the bank manager has a different way of defining this, adding in rent and salaries, even though they aren’t actually paid. There’s no... View Details

Keywords: Michael Farmer (MBA 1971); illustration by Lucinda Rogers; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

16 Jun 2015
First Look

First Look: June 16, 2015

audit teams are all-male, and when the audits were paid for by the supplier instead of by the buyer. We describe implications for firms relying on social auditors and for auditing firms. Download working... View Details

Keywords: Sean Silverthorne

26 Oct 2020
News

Great promise but potential for peril

August 2021 (Revised October 2024)
Case

Allbirds: Decarbonizing Fashion

By: Michael W. Toffel, Kenneth P. Pucker and Eren Kuzucu

The Allbirds: Decarbonizing Fashion (A) case introduces Allbirds as a footwear startup not only focused on simple design, comfort, and sustainable natural materials but on decarbonizing the wider fashion industry. Background material highlights the growing... View Details