Publications

01 Oct 2000
News

Faculty Retirements

the Executive Education Program, including The CEO Transition Workshop, Managing Business Transformation, Leading Professional Services Firms, and Strategic Human View Details

August 1999 (Revised October 2000)
Case

Millennium Media, Inc. and John Voorenberg

By: David A. Thomas

Millenium Media's CEO reviews the company diversity report and considers the challenges of maintaining a diverse workforce in light of the news that three individuals, two of whom are people of color, are leaving for opportunities with a competitor. View Details

Keywords: Diversity; Employee Relationship Management; Resignation and Termination; Retention; Leadership Style; Problems and Challenges; Competition

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

times," he observes. Richard C. Whiteley (MBA '68), a management consultant and author who is writing a book titled "ReSpiriting Work," notes, "Another important factor is the aging of the American population. The baby... View Details

Keywords: by Marguerite Rigoglioso

30 May 2000
Lessons from the Classroom

Entrepreneurship’s Wild Ride

attributes are most easily explained in terms of a spectrum, with entrepreneurial firms falling on one side and more bureaucratic firms on the other. The first attribute is pursuit of opportunity. Strategic orientation is driven either by... View Details

Keywords: by William Mahoney

October 2020 (Revised February 2023)
Teaching Note

MobSquad

By: Prithwiraj Choudhury

Keywords: Business Ventures; Business Startups; Labor; Human Capital; Human Resources; Crisis Management; Employment Industry; Canada; United States

March 1999 (Revised August 1999)
Case

SCORE! Educational Centers (D)

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details

Keywords: Leadership; Business Growth and Maturation; Employee Relationship Management; Teaching; Recruitment; Education Industry; United States

December 2007 (Revised February 2009)
Case

Don Jenkins: Resigning from the Firm

By: Boris Groysberg, Geoff Eckman Marietta and Steven Manchel

Don Jenkins, a star event planner at a large firm, resigns to take a position at a boutique firm. However, Don may have made some mistakes when departing that could be trouble later on down the road. The case can be used to teach the business and legal aspects of... View Details

Keywords: Talent and Talent Management; Resignation and Termination; Retention; Law; Service Industry

Find at Harvard

2022
Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman

When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details

Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style

Find at Harvard

13 May 2014
News

Willing Hands

HBS has shaped me as a leader is by showing that the right technical answer might not do you much good at all if you can't also manage the very real people challenges." Spencer describes his other duties as a combination of financial... View Details

Keywords: Julia Hanna; Construction; Real Estate

Profile

Kanwaljit Bakshi

her dual law and business degrees to fight some of the world's most disturbing criminals. Since 2011, Brochu, 42, has been the United Nations Office on Drugs and Crime's Expert on Child Exploitation and Human Trafficking, a position she... View Details

Keywords: Nonprofit / Government

01 Jun 2001
News

Teaching for the Ages: the MBA Classroom in the 21st Century

different could things be?” It’s only been thirteen years since I graduated from HBS, and we in the Class of 1988 were remarkably forward-thinking about technology. Ours was the first class to have a subject called Management Information... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

November 2020 (Revised November 2020)
Case

Daily Table

By: José B. Alvarez, Zeynep Ton and Annelena Lobb

Daily Table is a case about a grocery chain with two outposts in Boston neighborhoods Dorchester and Roxbury. Its mission is to provide healthy food at lower prices to people in lower-income neighborhoods. The case explores Daily Table’s responsibility to its employees... View Details

Keywords: Grocery; COVID-19 Pandemic; Food; Nonprofit Organizations; Employees; Wages; Employee Relationship Management; Boston

March 2019 (Revised June 2019)
Supplement

Gender and Free Speech at Google (C)

By: Nien-hê Hsieh and Sarah Mehta

This case reveals Google’s response to a list of employee demands aiming to combat sexual misconduct in the workplace. This case should accompany the (A) and (B) cases, “Gender and Free Speech at Google” (318-085) and (319-085). View Details

Keywords: Free Speech; Ethnicity; Gender; Race; Employees; Employee Relationship Management; Recruitment; Labor; Employment; Lawsuits and Litigation; Technology Industry; United States; California

July 2019
Teaching Note

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr and Carl Kreitzberg

A Teaching Note for the "AT&T, Retraining, and the Workforce of Tomorrow" case study (HBS#820-017). The case describes how AT&T designed and implemented a program to retrain 100,000 of its workers. The case first reviews the technological forces that compelled AT&T to... View Details

June 2001
Case

Cerner Corporation (B)

By: D. Quinn Mills and Matt Salloway

Supplements the (A) case. View Details

Keywords: Management; Management Style; Leadership; Leadership Style; Change; Employees; Health Industry

January 20, 2022
Article

3 Steps to Help Companies Rebuild Trust During the Pandemic

By: Sandra J. Sucher and Shalene Gupta

Many workers feel battered and distrustful after almost two years of COVID-19 instability. But it's not too late for managers—even those who made damaging missteps—to repair these relationships, say Sandra Sucher and Shalene Gupta. View Details

Keywords: COVID-19; Trust; Employee Relationship Management