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- All HBS Web
(2,286)
- People (2)
- News (450)
- Research (1,375)
- Events (7)
- Multimedia (6)
- Faculty Publications (739)
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
include the World Economic Forum, IDEO, airlines, and many government and border operations. SEPTEMBER 18 Sara Vicente Barreto (MBA 2009) is a corporate strategist whose blog, “Make Space for Growth,” offers insights on personal and... View Details
- 26 Oct 2010
- First Look
First Look: October 26, 2010
support for ultimate target agreements. Download the paper: http://www.people.hbs.edu/jsebenius/articles_scans/10_NegCampaignsNN.pdf Working PapersPayout Taxes and the Allocation of Investment Authors:Bo Becker, Marcus Jacob, and Martin Jacob Abstract When View Details
Keywords: Sean Silverthorne
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
customers to take their business elsewhere. With new Internet-only banks and brokerages popping up regularly, established firms must find innovative ways to hold onto their customers. "Traditionally, strategy was institutionally... View Details
Keywords: by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
dissatisfied customers to take their business elsewhere. With new Internet-only banks and brokerages popping up regularly, established firms must find innovative ways to hold onto their customers. "Traditionally, strategy was... View Details
Keywords: Susan Young
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
must disrupt the way we think about social change. The author suggests how this can be done by sharing stories and case studies focused on innovative approaches to large-scale social change. Operating Model Canvas: Aligning Operations and... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
case:http://cb.hbsp.harvard.edu/cb/product/510053-PDF-ENG Family Corporate Governance: A Brief Literature Review Lena G. Goldberg and David KironHarvard Business School Note 311-055 This note discusses competing theories of governance in... View Details
Keywords: Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
908-068 In this case we look at the design and development of an unconventional market, where neither money nor traditional "goods" are exchanged. Kidney exchange is an idea pioneered by HBS professor and market designer Alvin Roth and a small group of View Details
Keywords: Martha Lagace
- 29 Jun 2007
- First Look
First Look: June 29, 2007
Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the considerable investments of time... View Details
Keywords: Martha Lagace
- 17 Aug 2010
- First Look
First Look: August 17
knowledge-intensive multinational corporation suggest that reluctance to speak up, even with pro-organizational suggestions, is driven by specific implicit theories about speaking up in hierarchies. Study 2 uses open-ended survey... View Details
Keywords: Martha Lagace
- Web
2023 Symposium - Race, Gender & Equity
inform her engagement in social change.Yuille’s diverse professional formation — federal law clerk, Latin Americanist socio-economic development lawyer, Wall Street corporate transactional attorney, public school teacher, pro bono... View Details
- Web
Winners & Success Stories | New Venture Competition
2001 Bluesolid (now Appear Networks) has created a software company focusing on WLAN and Bluetooth networks (the so-called WLAN hotspots). The company has gained 15 large corporate customers during its first year of activity, and garnered... View Details
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
challenges. In business, strategy is usually a response to conditions that exist "out there"—forces like competition and demand drive innovation and performance inside the company. In public education, the fundamental challenges... View Details
- 29 Aug 2018
- News
The Value of Valleys
discovered a company that I thought was amazing. Sodexo is a French company, Global French Company. I just fell in love with their mission and their values and their lens of the world, and their role in it as a corporate citizen. So, I... View Details
- Web
Supplemental Financial Information | Annual Report 2024
million, or 2 percent, to $304 million, finishing fiscal 2024 slightly below plan. The decrease primarily reflected lower revenue from advertising and from HBP’s Corporate Learning and Harvard Business Press groups, which was partially... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
for our ten-day Immersion Experience Program (IXP) to Mexico, Santa Ana del Valle, located in one of Mexico’s poorest states, is the unassuming launchpad for a trip that will end with tours of several multibillion-dollar corporations and... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
profiles of three innovative courses that may provide the kinds of pedagogical frameworks McFarlan and others are looking for as the School's IT initiative moves forward. Changing the Nature of Case Debate A few years ago, Associate... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 23 Nov 2020
- Blog Post
We Rise
engine of the country’s innovation sector is stuck in the past. Professional spaces such as hospitals, law offices, and boardrooms still have significant work to be done to achieve diversity in leadership, but they’ve made great progress... View Details
- 01 Sep 2020
- News
We Rise
those seven people. It’s clear that the engine of the country’s innovation sector is stuck in the past. Professional spaces such as hospitals, law offices, and boardrooms still have significant work to be done to achieve diversity in... View Details
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
war years; and innovator Herb Kelleher at Southwest near the end of the century. In this e-mail interview, Mayo, director of the HBS Leadership Initiative and the Thomas S. Murphy Distinguished Research Fellow, discusses how executives... View Details