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  • All HBS Web  (10,727)
    • People  (31)
    • News  (2,952)
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    • Events  (17)
    • Multimedia  (268)
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    How Finance Works: The HBR Guide to Thinking Smart About the Numbers

    If you're not a numbers person, then balance sheets and financial jargon can be intimidating and easy to ignore. But if you want to advance in your career, it's crucial that you are able to make smart financial decisions and develop the confidence to... View Details
    • Research Summary

    Overview

    Professor MacKay combines theory and measurement to deliver new insights about price competition and consumer preferences. In current and published papers, his research addresses how strategic pricing decisions may be influenced by algorithms, long-term contracts,... View Details

    Keywords: Price Effects; Competition Policy; Algorithms; Online Competition; Dynamic Pricing; Beliefs; Preferences; Preference Heterogeneity; Preference Measurement; Competition; Microeconomics; Strategy; Integration; Cooperation
    • October 1993 (Revised August 1996)
    • Background Note

    Forecasting with Regression Analysis

    By: Arthur Schleifer Jr.
    Provides an example of regression in one of its most important roles. Relating probabilistic forecasts based on past data to decision analysis. View Details
    Keywords: Management Analysis, Tools, and Techniques; Analytics and Data Science; Forecasting and Prediction; Mathematical Methods
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    Schleifer, Arthur, Jr. "Forecasting with Regression Analysis." Harvard Business School Background Note 894-007, October 1993. (Revised August 1996.)
    • August 2009
    • Case

    The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Co.

    By: Willy C. Shih, Chen-Fu Chien, Chintay Shih and Jack Chang
    When L.C. Tu receives an emergency order, he is confronted with a range of production scheduling choices, each of which has unique costs and trade-offs. The case was designed to help students understand job-shop style production and the impact of disruptions and... View Details
    Keywords: Disruption; Customer Relationship Management; Decision Choices and Conditions; Cost; Order Taking and Fulfillment; Production; Semiconductor Industry; Taiwan
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    Shih, Willy C., Chen-Fu Chien, Chintay Shih, and Jack Chang. "The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Co." Harvard Business School Case 610-003, August 2009.
    • May 1995 (Revised April 1998)
    • Case

    AT&T Paradyne

    By: Robert S. Kaplan
    A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details
    Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry
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    Kaplan, Robert S. "AT&T Paradyne." Harvard Business School Case 195-165, May 1995. (Revised April 1998.)
    • November 2007
    • Case

    Antegren: A Beacon of Hope

    By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann
    The CEO of Biogen Idec faces a set of difficult decisions regarding a promising drug for Multiple Sclerosis that is headed for early approval by the FDA. The first in a series focuses on operational decisions triggered by the drive for early approval. Sparks discussion... View Details
    Keywords: Demand and Consumers; Leadership; Ethics; Corporate Social Responsibility and Impact; Decision Choices and Conditions; Crisis Management; Health Testing and Trials; Biotechnology Industry; Pharmaceutical Industry
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    Margolis, Joshua D., Thomas J. DeLong, and Terence Heymann. "Antegren: A Beacon of Hope." Harvard Business School Case 408-025, November 2007.
    • July 2012
    • Case

    Show Me the Money (A)

    By: Clayton Rose
    A business unit leader faces a major decision when an employee critical to a high profile transaction asks for a unique compensation arrangement that has implications for the culture of the business. View Details
    Keywords: Culture; Compensation; Leadership; Cost vs Benefits; Decision Choices and Conditions; Organizational Culture; Compensation and Benefits
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    Rose, Clayton. "Show Me the Money (A)." Harvard Business School Case 313-002, July 2012.
    • 2020
    • Working Paper

    Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock

    By: Prithwiraj Choudhury, Wesley W. Koo and Xina Li
    Prior research has documented that during mortality-related crises workers face psychic costs and are motivated to make social contributions. In addition, management practices that encourage workers to make social contributions during a crisis create value for firms.... View Details
    Keywords: Crisis; Social Contributions; Work From Home (WFH); Cannot Work From Home (CWFH); Social Distancing; Online Communities; Coronavirus; COVID-19; Health Pandemics; Employees; Working Conditions; Internet and the Web; Crisis Management
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    Choudhury, Prithwiraj, Wesley W. Koo, and Xina Li. "Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock." Harvard Business School Working Paper, No. 20-096, March 2020. (Revised April 2020.)
    • Article

    Diversity Thresholds: How Social Norms, Visibility, and Scrutiny Relate to Group Composition

    By: Edward H. Chang, Katherine L. Milkman, Dolly Chugh and Modupe Akinola
    Across a field study and four experiments, we examine how social norms and scrutiny affect decisions about adding members of underrepresented populations (e.g., women, racial minorities) to groups. When groups are scrutinized, we theorize that decision makers strive to... View Details
    Keywords: Social Norms; Impression Management; Groups and Teams; Governing and Advisory Boards; Diversity; Gender; Decision Making
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    Chang, Edward H., Katherine L. Milkman, Dolly Chugh, and Modupe Akinola. "Diversity Thresholds: How Social Norms, Visibility, and Scrutiny Relate to Group Composition." Academy of Management Journal 62, no. 1 (February 2019): 144–171.
    • 01 Nov 2020
    • News

    The Risks You Can’t Foresee

    • 2010
    • Working Paper

    Cognitive Barriers to Environmental Action: Problems and Solutions

    By: Lisa L. Shu and Max Bazerman
    We explore interventions at the individual level and focus on recognized cognitive barriers from behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound individual decision making that have particular relevance to... View Details
    Keywords: Decision Choices and Conditions; Judgments; Consumer Behavior; Environmental Sustainability; Cognition and Thinking; Prejudice and Bias
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    Shu, Lisa L., and Max Bazerman. "Cognitive Barriers to Environmental Action: Problems and Solutions." Harvard Business School Working Paper, No. 11-046, November 2010.
    • November 2010
    • Case

    Gilt Groupe

    By: Michael J. Roberts, William A. Sahlman and Tamara Obradov
    The case explores decisions faced by Gilt Groupe co-founders in 2009 regarding how rapidly to grow, which growth strategies to pursue and how much capital to raise. View Details
    Keywords: Entrepreneurship; Finance; Growth Management; Growth and Development Strategy; Decision Making
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    Roberts, Michael J., William A. Sahlman, and Tamara Obradov. "Gilt Groupe." Harvard Business School Case 811-049, November 2010.
    • March 2021 (Revised September 2021)
    • Case

    Applied: Using Behavioral Science to Debias Hiring

    By: Ashley Whillans and Jeff Polzer
    The UK government’s Behavioural Insights Team (BIT) needed to hire a new associate and were trying to increase the diversity of their job candidates. This decision was based on academic research showing that recruiters and managers often fell into common traps like... View Details
    Keywords: Hiring; Bias; Behavioral Science; Selection and Staffing; Diversity; Prejudice and Bias; Information Technology; Recruitment
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    Whillans, Ashley, and Jeff Polzer. "Applied: Using Behavioral Science to Debias Hiring." Harvard Business School Case 921-046, March 2021. (Revised September 2021.) (https://www.beapplied.com/.)

      John A. Quelch

      John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business.  Between 2017 and 2023 he was the Leonard M. Miller University... View Details

      Keywords: food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing
      • August 1981
      • Case

      West Point: The Cheating Incident (B)

      By: Leonard A. Schlesinger
      A review of the activities following the expose of the cheating incident at West Point and leading up to the Secretary of the Army's decision on the situation. View Details
      Keywords: Higher Education; Ethics; Judgments; Government Administration; Public Administration Industry; Education Industry
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      Schlesinger, Leonard A. "West Point: The Cheating Incident (B)." Harvard Business School Case 482-005, August 1981.
      • 25 Feb 2025
      • HBS Seminar

      Michel Pham, Columbia University

      • Research Summary

      Non-Financial Incentives

      My research shows how firms combine many facets of internal governance to motivate managers. A perspective that underlies much of my research is that managers are not motivated by financial rewards alone: “it’s not just about the... View Details

        Incremental and Radical Innovation: Design Research vs. Technology and Meaning Change

        The need has emerged for a better understanding of design research and design innovation and how they are linked. In our discussion, we consider design as the process of “making sense of things.” Hence, our questions turn more precisely into the following ones: What... View Details

        • 27 Jul 2011
        • Research & Ideas

        Customer Loyalty Programs That Work

        The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart decision. Unfortunately, it's one of... View Details
        Keywords: by Maggie Starvish; Retail
        • July 2001 (Revised August 2005)
        • Case

        Medicines Company, The

        By: John T. Gourville
        It is early 2001 and the Medicines Co. just received FDA approval to market Angiomax, a blood thinner to be used during angioplasties and heart procedures. It is intended to be a better alternative to Heparin, an 80-year-old drug that costs less then $10 per dose. The... View Details
        Keywords: Business Model; Change Management; Decision Choices and Conditions; Cost Management; Price; Product Marketing; Product Launch; Product Development; Risk and Uncertainty; Health Industry; Pharmaceutical Industry
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        Gourville, John T. "Medicines Company, The." Harvard Business School Case 502-006, July 2001. (Revised August 2005.)
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