Publications

September 2012
Case

Sir Alex Ferguson: Managing Manchester United

By: Anita Elberse and Thomas Dye

Sir Alex Ferguson, the most successful manager in British football history, is preparing for the 2012–2013 season—his record-setting 26th as manager of one of the world's most decorated professional football clubs and one of sport's biggest franchises. Over the years... View Details

Keywords: Managing Teams; Leading Teams; European Football; Sports; Leadership; Sports Industry; England; United Kingdom; Europe

Person Page

Press / Media

By: Gary P. Pisano

Thought Leader: Gary Pisano

by Amy Bernstein, strategy+business, Summer 2007

A leading student of the biotech business describes the problems holding the industry back, and how it can overcome... View Details

February 2014 (Revised August 2016)
Case

Strava

By: Joseph B. Lassiter III, William A. Sahlman and Sid Misra

Strava is a new fast-growing social network for the avid cyclist and runner. The Strava case traces the entrepreneurial journey of two serial entrepreneurs who have been co-founders in a prior venture, and who have co-founded Strava 3 years ago. The protagonists must... View Details

April 2020 (Revised January 2022)
Case

Uber: Competing Globally

By: Alexander J. MacKay, Amram Migdal and John Masko

This case describes Uber’s global market entry strategy and responses by regulators and local competitors. It details Uber’s entry into New York City (New York), Bogotá (Colombia), Delhi (India), Shanghai (China), Accra (Ghana), and London (United Kingdom). In each... View Details

Keywords: Business Ventures; Business Growth and Maturation; Business Model; Geography; Geographic Location; Geographic Scope; Globalization; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Law; Management; Growth and Development Strategy; Growth Management; Markets; Demand and Consumers; Consumer Behavior; Network Effects; Emerging Markets; Market Design; Market Entry and Exit; Market Participation; Supply and Industry; Industry Structures; Planning; Strategic Planning; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Labor and Management Relations; Networks; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Expansion; Information Technology; Mobile and Wireless Technology; Digital Platforms; Transportation; Transportation Networks; Transportation Industry; Technology Industry; Africa; Ghana; Asia; China; Shanghai Shi; Shanghai; India; New Delhi; Europe; United Kingdom; England; London; Latin America; North and Central America; United States; New York (city, NY); New York (state, US); South America; Colombia

March 2020
Case

Thingtesting: Launching a Brand Discovery and Testing Digital Community

By: Ayelet Israeli and Jill Avery

Thingtesting, a brand discovery and testing digital community devoted to uncovering and exploring direct-to-consumer brands, had just received seed funding and was contemplating a second year of growth. The new year brought many challenges, as founder Jenny Gyllander... View Details

Web

Hiring Organizations

Holding HgCapital Historic New England HongShan HouseAccount HSP - Henkel Search Partners Hudson Hill Capital Humana Hunter Douglas, Inc. I I Have This Friend IBM IDinsight IFC - International Finance... View Details

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

Patients with resources can easily go where care is provided. "Historically doctors moved from Africa and India to London and New York to provide care. Now we are basically flipping it around and saying, 'Why don't the patients move?... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

30 Jul 2007
Research & Ideas

Repugnant Markets and How They Get That Way

"Kidney exchange is something we have gotten going in New England and elsewhere that doesn't involve any monetary transfers," Roth explains. "It has not aroused any repugnance at all. We've... View Details

Keywords: by Martha Lagace

Web

Great American Business Leaders of the 20th Century - Leadership

Kodak Company, 1972–1983 William S. Farish Standard Oil of New Jersey, 1937–1942 James A. Farrell United States Steel Corporation, 1911–1932 Marshall Field III Field Enterprises (Chicago Sun/Parade Publications), 1941–1956 Marshall Field... View Details

September 2023 (Revised October 2023)
Case

Mohamed Salah

By: Anita Elberse and Taher El Moataz Bellah

In June 2022, Mohamed Salah, one of the world’s best soccer players, and his lawyer and advisor Ramy Abbas Issa were in ongoing discussions with top English Premier League club Liverpool FC about a new playing contract for Salah. Arguably the Arab world’s biggest... View Details

Keywords: Soccer; Football; Superstars; General Management; Sports; Entertainment; Media; Marketing; Strategy; Compensation and Benefits; Contracts; Negotiation Participants; Negotiation Process; Sports Industry; England

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

survival behaviour: intrinsic and extrinsic. Intrinsic survival is supported by our daily, regular, routine behaviours within our normative environment. Extrinsic survival refers to those new behaviours we need to survive in an... View Details

Keywords: by Boris Groysberg and Robin Abrahams

Web

Find a Club - Alumni

Eli Andrew Busen, MBA 2015 HBS Association of Orange County President Ms. Karen Hernandez, MBA 2000 HBS Association of Oregon President Mr. Patrick Abell, MBA 2014 Mr. Brian Takeo Smith, MBA 2017 HBS Association of Southeastern New View Details

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

When Pigs Fly, the now popular New England bakery. Lagace: As you write in the book, the number of small-business starts has been declining. Why? Mills: This decline in starts is extremely worrisome. We used... View Details

Keywords: by Martha Lagace; Banking; Financial Services

Web

Finance - Faculty & Research

Faculty Research On September 27, 2022, Padmesh Shukla, CIO of the Transport for London (TfL) Pension Fund, was keeping a careful eye on the turmoil in the U.K. sovereign bond (or gilt) market. When the new government announced the... View Details

Guest Column

Decarbonizing Economy Requires Lot More Electricity: Big Ramp-ups in Solar, Wind Power Are Needed

By: Jurgen Weiss

The column summarizes the findings of a report prepared for the Coalition for Community Solar Access, which concludes that to achieve New England's 2050 economy-wide greenhouse gas emissions reductions goals would require increasing the annual deployments of new... View Details

Keywords: Decarbonization; Electricity; Renewable Energy; Green Technology; New England