by Susan A. Kayser, John W. Maxwell - Publications - Faculty & Research

03 Sep 2014
Working Paper Summaries

Supply Chain Screening Without Certification: The Critical Role of Stakeholder Pressure

Keywords: by Susan A. Kayser, John W. Maxwell & Michael W. Toffel

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman studies service management... View Details

Keywords: Susan Young

01 Dec 1997
News

A Piece of the Action

career services, executive education, and alumni efforts. Despite a limited budget, Darwall, in her typical can-do style, hired Susan Breyer (MBA '92) to work part-time with the Career Services Office to make the most of events such as... View Details

Keywords: Susan Young

01 Dec 2001
News

September 11: A Community Reflects

to deepen the community's knowledge about topics such as U.S.-Middle East relations and terrorism, as well as country histories, key profiles, and a collection of international perspectives. By mid-September, Senior Associate Dean and MBA... View Details

Keywords: Susan Young;Deborah Blagg

01 Feb 1997
News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

embarked on a career as a successful venture capitalist. Then, in 1980, the role of entrepreneurship at HBS changed dramatically with the appointment of Dean John H. McArthur. In one of his first acts as Dean, McArthur elevated the status... View Details

Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

01 Dec 2000
News

Opening Doors: Inside the World of Museum Management

you have an incredibly creative person with a great idea, and you can't find the money to fund it," notes Vicki Wilson (MBA 1985), CFO of the Museum of Contemporary Art (MCA) in Chicago. Her colleague down Michigan Avenue, Field Museum of Natural History president and... View Details

Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Advertising, Public Relations, and Related Services; Professional Services

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

sophistication in methods, it is now possible to more judiciously allocate marketing resources. By Sunil Gupta and Thomas J. Steenburgh. 5. The Future of Social Enterprise This paper considers the confluence of forces that is shaping the... View Details

Keywords: by Staff

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Organizational Behavior - Doctoral

A. Alvarez Mahzarin R. Banaji Jason Beckfield Lawrence D. Bobo Mary C. Brinton Joshua W. Buckholtz Randy L. Buckner Alfonso Caramazza Susan E. Carey Paul Y. Chang Mina Cikara... View Details

2016
Working Paper

Signaling without Certification: The Critical Role of Civil Society Scrutiny

By: Susan A. Kayser, John W. Maxwell and Michael W. Toffel

In response to stakeholders' growing concerns, companies are joining voluntary environmental programs to signal their superior environmental management capabilities. In contrast to the literature's focus on certification programs that require a third-party audit, we... View Details

Keywords: United Nations; Labor Standards; Supplier Relationship; Procurement; Sustainability; Sustainability Management; Quality And Safety; Risk; Globalization; Globalized Markets and Industries; Governance; Working Conditions; Supply Chain Management; Supply Chain; Corporate Social Responsibility and Impact; Quality; Risk and Uncertainty; Safety; Reputation

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Live from Klarman Hall - Alumni

, Dean of the Faculty, George F. Baker Professor of Administration Dean Srikant Datar kicks off Reunion Weekend by sharing his key priorities, which will strengthen and accelerate the School’s impact in the world. Video Recording... View Details

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Finance - Faculty & Research

Financing?" Accounting Review 100, no. 2 (March 2025). More Publications Faculty Josh Lerner Paul A. Gompers William A. Sahlman Robert S. Kaplan Kenneth A. Froot Laura Alfaro... View Details

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HBS - The year in Review

Frank, Jaume Plensa, John Safer, and Joel Shapiro in the School’s permanent collection. Pictured: Wind Sculpture (SG) V, 2019, by Yinka Shonibare CBE RA. Stainless steel armature with hand painted glass... View Details

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Research - Race, Gender & Equity

Francophone Africa By: Paul A. Gompers , Pippa Tubman Armerding and Temitayo Lawal Djoli, a procurement platform, was one of the startups launched and supported by MStudio, a startup studio in Côte d'Ivoire,... View Details

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Teacher Profiles - Case Method Project

School Mosinee, WI MA Jim Desmond Francis W. Parker Charter Essential School Devens, MA MA Jen Despo Wellesley High School Wellesley, MA Subjects: Grade 11 Advanced College Prep U.S. History MA John Devine... View Details

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Faculty & Researchers - Managing the Future of Work

Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. In that capacity, she supports the Young American Leaders... View Details

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Partners - Case Method Project

High School Lexington, MA Subjects: AP U.S. History, AP U.S. Government, U.S. History MA 33 of 159 Jim Desmond Francis W. Parker Charter Essential School Devens, MA MA 34 of 159 Jen Despo Wellesley High School Wellesley, MA Subjects:... View Details

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HBS Entrepreneurship Summit - Alumni

Programs & Events HBS Entrepreneurship Summit NOV 4-5 4-5 NOVEMBER 2022 HBS ENTREPRENEURSHIP SUMMIT: LEADING HIGH-GROWTH VENTURES IN AN UNPREDICTABLE WORLD Brought to you by the Arthur Rock Center for Entrepreneurship and Alumni Relations... View Details

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Technology & Operations Management Awards & Honors - Faculty & Research

of Sustained Innovation was selected by Strategy+Business as one of the Best Business Books on Strategy in 2019. Michael W. Toffel : Winner of the 2019 California Management Review Best Article Award for his... View Details

02 Aug 2016
First Look

August 2, 2016

signal being weaker. The crowd-out in response to public incentives is also less likely among such individuals, consistent with the strength of the greedy signal being weaker. Signaling without Certification: The Critical Role of Civil Society Scrutiny By: View Details

Keywords: Sean Silverthorne

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2022 Reunion Presentations - Alumni

will impact every imaginable industry. In this special live recording of the HBS alumni podcast, Skydeck, Stanford Graduate School of Business lecturer in management Susan Wilner Golden (PMD 59, 1990; SD 1981, HSPH) , discusses her new... View Details

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