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  • March 2025
  • Case

Sarojini Naidu: Courage of the Nightingale

By: Ranjay Gulati, Malini Sen and Anjali Raina
Indian poet and freedom fighter and mother of four, Sarojini (Chattopadhyay) Naidu, could not hold back. As the protestors marched ahead without retaliating against the police’s blows, she stepped forward to join them. A British officer approached Naidu and touched her... View Details
Keywords: India; Asia
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  • September 2024 (Revised December 2024)
  • Case

Sona Comstar and Blackstone: Unlocking Value Through Business Transformation

By: Ranjay Gulati and Kanika Jain
Private equity firm Blackstone’s majority investment in automotive systems manufacturer Sona Comstar had culminated in the largest IPO in the Indian auto components industry in 2021, with stellar returns for all involved. This EV supplier was the result of a 2019... View Details
Keywords: Strategy; Decision Making; Engineering; Management; Risk and Uncertainty; Private Equity; Mergers and Acquisitions; Initial Public Offering; Auto Industry; Manufacturing Industry; Technology Industry; Asia; Southeast Asia
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  • August 2024
  • Case

Ashesi University: The Journey from Vision to Reality

By: Ranjay Gulati and Caroline de Lacvivier
In 1997, Patrick Awuah had a dream: to bring liberal arts education to Ghana. Amid the country’s declining economy and pervasive corruption problems, Awuah saw education as an opportunity to reverse its fortunes by investing in the next generation of African leaders.... View Details
Keywords: Developing Countries and Economies; Higher Education; Entrepreneurship; Leadership Development; Growth Management; Mission and Purpose; Private Ownership; Education Industry; Ghana
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  • 2024
  • Article

The Sociology of Entrepreneurship Revisited

By: Tristan Botelho, Ranjay Gulati and Olav Sorensen
Over the last two decades, the sociology of entrepreneurship has exploded as an area of academic inquiry. Most of this research has been focused on understanding the environmental conditions that promote entrepreneurship and processes related to the initial formation... View Details
Keywords: Organizational Change and Adaptation; Entrepreneurship; Business Ventures
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  • May 2024 (Revised June 2024)
  • Case

Together for Sustainability

By: Ranjay Gulati, David Shin and Emily Tedards
This case documents the origin and development of Together for Sustainability (TfS), a chemical industry initiative dedicated to raising sustainability standards throughout the industry’s supply chains. In 2011, six Chief Procurement Officers (CPOs) from some of the... View Details
Keywords: Environmental Sustainability; Standards; Supply Chain Management; Corporate Social Responsibility and Impact; Partners and Partnerships; Nonprofit Organizations; Corporate Accountability; Chemical Industry
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  • March 2024 (Revised July 2024)
  • Case

WeightWatchers: Promoting Weight Health

By: Ranjay Gulati, Cynthia A. Montgomery, Ashley Whillans, Allison Ciechanover and Emily Grandjean
In December 2023, the 60-year-old weight management industry stalwart WeightWatchers announced the launch of WeightWatchers Clinic, which incorporated GLP-1s , a new class of prescription weight-loss medications, into the company’s portfolio of products and mobile app... View Details
Keywords: Business Strategy; Competitive Strategy; Resource Allocation; Diversification; Leadership; Growth and Development Strategy; Technology Industry; Health Industry; Pharmaceutical Industry; United States; New York (city, NY)
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  • March 2024
  • Case

ixigo

By: Ranjay Gulati and Rachna Tahilyani
Ixigo is India’s second-largest online travel aggregator (OTA) and the market leader among private train OTAs. It has overcome numerous near-death crises to emerge as a customer-centric, profitable firm. It aspires to become the leading OTA in the next billion Internet... View Details
Keywords: Initial Public Offering; Profit; Growth and Development; Product Positioning; Travel Industry; India
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  • March 2024
  • Case

Lyft 2023: Roads to Growth and Differentiation

By: Ranjay Gulati and Jeffrey Huizinga
Set in San Francisco in winter 2023, this case explores the strategic challenges and initiatives at Lyft under the leadership of its new CEO, David Risher. Confronted with declining market share and financial pressures, Risher spent his first six months at the helm... View Details
Keywords: Technology; Turnarounds; Ridesharing; Transition; Strategy; Culture; Change Management; Transportation Industry; Technology Industry
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  • 2024
  • Working Paper

Scaling New Ventures for Successful Growth

By: Ranjay Gulati
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  • December 18, 2023
  • Article

Lessons from Building a Payment Business in Africa

By: Ranjay Gulati
Keywords: Emerging Markets; Leadership; Partners and Partnerships; Information Infrastructure; Credit Cards; Financial Services Industry
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  • November 22, 2023
  • Article

Unifying Your Company Around a Moral Goal

By: Ranjay Gulati
In turbulent times, companies need a reliable anchor to guide decision-making. When organizations become moral communities, underpinned by purpose, they provide that stability for stakeholders as well as a reassuring sense of hope, solidarity, agency, and meaning.... View Details
Keywords: Mission and Purpose; Organizational Culture; Corporate Strategy; Leadership
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  • November 20, 2023
  • Article

How Ben Minicucci Piloted Alaska Airlines Through the Pandemic

By: Ranjay Gulati
Keywords: Leadership; Health Pandemics; Crisis Management; Air Transportation Industry; Travel Industry
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  • November 7, 2023
  • Article

How Courage Can Help Leaders Stay the Course

By: Ranjay Gulati
Keywords: Leadership; Corporate Social Responsibility and Impact; Environmental Sustainability; Profit; Food and Beverage Industry
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  • November 27, 2023
  • Article

How James Mwangi Worked to Democratize Banking Across Africa

By: Ranjay Gulati
Keywords: Personal Development and Career; Moral Sensibility; Decisions; Financial Services Industry
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  • October 30, 2023
  • Article

How Susan Tynan Disrupted a Dusty Old Industry

By: Ranjay Gulati
Keywords: Leadership; Management Skills; Entrepreneurship; Risk and Uncertainty; Disruptive Innovation
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  • October 23, 2023
  • Article

How John Chen Rescued Blackberry

By: Ranjay Gulati
Keywords: Leadership; Problems and Challenges
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  • October 16, 2023
  • Article

How a Defined Purpose Drove Unilever’s Turnaround

By: Ranjay Gulati
Keywords: Mission and Purpose; Leadership; Corporate Social Responsibility and Impact; Environmental Sustainability
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  • July–August 2023
  • Article

Investing in Growth Through Uncertainty

By: Ranjay Gulati
When faced with disruptions and downturns, many leaders and companies instinctively focus on cutting costs to maintain profitability. But some identify opportunities and then take thoughtful action to emerge from crisis even stronger. That means not only planning for... View Details
Keywords: Crisis Management; Strategic Planning
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  • July 7, 2023
  • Article

3 Crucial Factors to Manage Your Company’s Growth Without Losing Its Spark

By: Ranjay Gulati
Keywords: Growth Management; Entrepreneurship
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  • June 30, 2023
  • Article

How to Save a Stumbling Startup

By: Ranjay Gulati
Keywords: Business Startups; Small Business; Outcome or Result; Growth and Development Strategy; Business Exit or Shutdown
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