by Marshall L. Fisher, Ananth Raman - Publications - Faculty & Research - Harvard Business School

Filter Results: (5)

Filter Results: (5)

Show Results For

Page 1 of 5 Results

Are you looking for?

→Search All HBS Web

September 2011 (Revised February 2013)
Case

Cleveland Clinic: Improving the Patient Experience

By: Ananth Raman and Anita L. Tucker

Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details

Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs

fall 2007
Article

Estimating Demand Uncertainty Using Judgmental Forecasts

By: Vishal Gaur, Saravanan Kesavan, Ananth Raman and Marshall L. Fisher

Keywords: Risk and Uncertainty; Judgments; Forecasting and Prediction

Find at Harvard

February 2005
Article

An Econometric Analysis of Inventory Turnover Performance in Retail Services

By: Vishal Gaur, Marshall L. Fisher and Ananth Raman

Keywords: Mathematical Methods; Assets; Performance; Sales; Retail Industry

Find at Harvard

July–August 2000
Article

Rocket-Science Retailing Is Almost Here: Are You Ready?

By: Marshall L. Fisher, A. Raman and Anna McClelland

Keywords: Science; Sales

Find at Harvard

1998
Chapter

Configuring a Supply Chain to Reduce the Cost of Demand Uncertainty

By: J. H. Hammond, Marshall L. Fisher, Walter Obermeyer and A. Raman

Keywords: Supply Chain Management; Cost Management; Demand and Consumers; Risk Management; Risk and Uncertainty

1