Publications
Publications
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- All HBS Web
(49)
- Faculty Publications (19)
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- 2011
- Book
Joining a Nonprofit Board: What You Need to Know
By: Marc J. Epstein and F. Warren McFarlan
- Article
Management Accounting and Control: Lessons for and from the World's Tiniest Businesses
By: Srikant M. Datar, Marc J. Epstein and Kristi Yuthas
The article discusses skills microentrepreneurs need to manage and expand their businesses. After interviewing hundreds of microfinance clients around the globe, the authors were able to identify five tools drawn from management accounting where improved knowledge... View Details
- March 2009
- Case
The Home Depot: Leadership in Crisis Management
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
Examines the challenges The Home Depot faced in the aftermath of natural disasters such as Hurricanes Katrina, Rita, and Andrew. By providing 40,000 to 50,000 items sold by knowledgeable associates, The Home Depot became a destination place for customers in need of... View Details
- Article
In Microfinance, Clients Must Come First
By: Srikant M. Datar, Marc J. Epstein and Kristi Yuthas
In the debate over whether microfinance works, few microfinance institutions articulate what, exactly, their ultimate goals are and how, exactly, they will achieve them. The authors cut through the confusion by mapping a clear theory of change for microfinance. If the... View Details
- August 2008 (Revised December 2009)
- Case
Absolute Return for Kids
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
Absolute Return for Kids [ARK] is a charity with strong financial support-what are the constraints on its growth and impact? ARK seeks to transform the lives of children who are victims of abuse, disability, illness, and poverty. As one of the 50 largest fundraising... View Details
- September 2007
- Teaching Note
Opportunity International: Measurement and Mission (TN)
By: Herman B. Leonard, Srikant M. Datar, Marc J. Epstein and Melissa Tritter
- June 2007
- Case
AARP Foundation (A)
By: Srikant M. Datar, Herman B. Leonard, Marc J. Epstein and Thomas Goodwin
AARP Foundation--a leading non-profit corporation--must create a new "Dashboard" performance measurement tool to track the effectiveness of its new strategic plan. View Details
- June 2007
- Supplement
AARP Foundation (B)
By: Srikant M. Datar, Herman B. Leonard, Marc J. Epstein and Thomas Goodwin
- June 2007
- Teaching Note
Playgrounds and Performance: Results Management at KaBOOM! (TN) (A), (B) and (C)
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
- May 2007 (Revised May 2008)
- Case
Digital Divide Data: A Social Enterprise in Action
By: Herman B. Leonard, Marc J. Epstein and Wendy Smith
- December 2006 (Revised February 2007)
- Case
Opportunity International: Measurement and Mission
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
After a "first career" in business, HBS graduate Christopher Crane becomes CEO of a worldwide microfinance network. The organization's twin challenges are: 1) developing metrics to give it an accurate picture of its situation and impacts, and 2) generating rapid... View Details
- January 2006
- Teaching Note
The Augusta National Golf Club Controversy (TN) (A), (B) and (C)
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
- November 2005
- Supplement
Playgrounds and Performance: Results Management at KaBOOM! (C)
By: Herman B. Leonard, Marc J. Epstein and Laura Winig
- November 2005
- Supplement
Playgrounds and Performance: Results Management at KaBOOM! (B)
By: Herman B. Leonard, Marc J. Epstein and Laura Winig
- November 2005
- Case
Playgrounds and Performance: Results Management at KaBOOM! (A)
By: Herman B. Leonard, Marc J. Epstein and Laura Winig
KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying... View Details
- October 2005 (Revised January 2006)
- Case
Augusta National Golf Club Controversy, The (A)
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
The prestigious Augusta National Golf Club's secret membership is widely believed to exclude women. When feminist advocate Martha Burk receives a mysterious list of "members," she must decide how best to use this information in her efforts to crack the glass ceiling.... View Details
- October 2005 (Revised January 2006)
- Supplement
Augusta National Golf Club Controversy, The (B)
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
- October 2005 (Revised January 2006)
- Supplement
Augusta National Golf Club Controversy, The (C)
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
Keywords: Sports Industry
- June 2001 (Revised October 2001)
- Case
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
By: Srikant M. Datar, Marc J. Epstein and Jeremy Cott
In early 2000, Verizon Communications implemented a Human Resources Balanced Scorecard to evaluate the effectiveness of and payoffs from human resource management. This case describes the benefits of the scorecard and the challenges of measurement and implementation.... View Details