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  • All HBS Web  (103)
    • News  (35)
    • Research  (44)
  • Faculty Publications  (27)

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  • All HBS Web  (103)
    • News  (35)
    • Research  (44)
  • Faculty Publications  (27)
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  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

at large. About the Authors Joseph B. Fuller is a Professor of Management Practice at Harvard Business School. He co-chairs the HBS Project on Managing the Future of Work View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 17 Nov 2020
  • Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

future, says Joseph Fuller, professor of management practice at Harvard Business School and a co-head of the project. Fuller likens the shifting job demands to a melting ice... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

belief that low-wage jobs will always have high turnover needs to be reimagined, says Joseph B. Fuller, co-chair of the project and a professor of management practice at HBS.... View Details
Keywords: by Rachel Layne
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

one’s affairs and household. Achieving work-life balance is not, therefore, a matter of containing how much one world intrudes on the other. It’s a matter of developing the discipline to apply a few simple principles View Details
Keywords: by Rachel Layne
  • May 19, 2021
  • Article

Why America Needs a Better Bridge Between School and Career

By: Joseph B. Fuller and Rachel Lipson
As the COVID-19 pandemic wanes, America faces a critical opportunity to close gaps that leave many workers behind, say Joseph Fuller and Rachel Lipson. What will it take? View Details
Keywords: Workforce; Talent Management; Education; Employment; Labor; Training; Talent and Talent Management
Citation
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Fuller, Joseph B., and Rachel Lipson. "Why America Needs a Better Bridge Between School and Career." Harvard Business School Working Knowledge (May 19, 2021).
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 28 Feb 2023
  • Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

is pursuing a Master of Public Administration degree at Harvard Kennedy School; and Rachel Snyder, a candidate for a Master of Public Policy degree at Harvard Kennedy School. Employers have sometimes balked... View Details
Keywords: by Michael Blanding
  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

Ostensibly, Shah was trying to refocus employees. New research from Harvard Business School Professor Joseph B. Fuller offers a different take. When workers feel tension... View Details
Keywords: by Kara Baskin
  • 2017
  • Report

Dismissed by Degrees: How Degree Inflation Is Undermining U.S. Competitiveness and Hurting America's Middle Class

By: Joseph B. Fuller and Manjari Raman
Citation
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Fuller, Joseph B., and Manjari Raman. "Dismissed by Degrees: How Degree Inflation Is Undermining U.S. Competitiveness and Hurting America's Middle Class." Report, October 2017. (Published by Accenture, Grads of Life, Harvard Business School.)
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

period. Stock indexes can affect behavior by functioning as a source of prestige. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53030 Equity Concerns Are Narrowly Framed By: Exley, Christine L., View Details
Keywords: Sean Silverthorne
  • 2022
  • White Paper

Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers

By: Joseph B. Fuller and Manjari Raman
A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by... View Details
Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources
Citation
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Fuller, Joseph B., and Manjari Raman. "Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers." White Paper, Harvard Business School, January 2022.
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, View Details
Keywords: by Danielle Kost; Health
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

processes, not universal rules. Nor should they assume that workers’ preferences will remain static. As we move from one next normal to a subsequent one, their needs will change just as those of the company do. Joseph View Details
Keywords: by Kristen Senz
  • July 2019 (Revised May 2020)
  • Case

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details
Keywords: AT&T; Workforce; Skills; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Competency and Skills; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Telecommunications Industry; Communications Industry; United States
Citation
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Kerr, William R., Joseph B. Fuller, and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Case 820-017, July 2019. (Revised May 2020.)
  • February 2019 (Revised September 2019)
  • Case

Theranos: The Unicorn That Wasn't

By: Joseph B. Fuller and John Masko
In 2003, 19-year-old Elizabeth Holmes founded a startup dedicated to making blood testing easier and more affordable. By 2015, her company, Theranos, was worth $9 billion. It boasted a star-studded board and contracts with national pharmacy and supermarket chains... View Details
Keywords: Theranos; Blood; Lab Testing; Fraud; Holmes; Balwani; Shultz; Carreyrou; Securities And Exchange Commission; Food And Drug Administration; FDA; SEC; Health Testing and Trials; Corporate Accountability; Organizational Culture; Misleading and Fraudulent Advertising; Crime and Corruption; Entrepreneurship; Medical Devices and Supplies Industry
Citation
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Fuller, Joseph B., and John Masko. "Theranos: The Unicorn That Wasn't." Harvard Business School Case 319-068, February 2019. (Revised September 2019.)
  • 13 Apr 2010
  • First Look

First Look: April 13

http://ssrn.com/abstract=1238158 Just Say No to Wall Street: Putting a Stop to the Earnings Game Authors:Joseph Fuller and Michael C. Jensen Abstract Putting an end to the "earnings game" requires... View Details
Keywords: Martha Lagace
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

delegate responsibility for designing and implementing plans to achieve those ends to the maximum degree possible." Joseph B. Fuller... View Details
Keywords: by Danielle Kost
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
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