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  • 18 Mar 2018
  • Working Paper Summaries

Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors

Keywords: by Jeremy Yip, Kelly Kiyeon Lee, Cindy Chan, and Alison Wood Brooks
  • 2018
  • Working Paper

Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors

By: Jeremy Yip, Kelly Kiyeon Lee, Cindy Chan and Alison Wood Brooks
Previous research has revealed that expressing gratitude motivates prosocial behavior in cooperative relationships. However, expressing gratitude in competitive interactions may operate differently. Across five studies, we demonstrate that individuals interacting with... View Details
Keywords: Gratitude; Forgiveness; Negotiations; Emotion; Emotions; Behavior; Negotiation; Ethics
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Yip, Jeremy, Kelly Kiyeon Lee, Cindy Chan, and Alison Wood Brooks. "Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors." Harvard Business School Working Paper, No. 18-081, February 2018.
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Gratitude Invites Exploitation by Competitors By: Yip, Jeremy, Kelly Kiyeon Lee, View Details
Keywords: Sean Silverthorne
  • 1
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