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    • All HBS Web  (106)
      • Faculty Publications  (24)

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      • August 2018 (Revised April 2021)
      • Case

      The Fuji-Xerox Merger

      By: Guhan Subramanian and Annie Zhao
      In January 2018, Xerox, a well-known American digital document firm, convened its board of directors to decide whether to approve a merger with Japanese imaging company Fujifilm. Activist Xerox shareholders were suing to halt the transaction, and documents unearthed... View Details
      Keywords: Mergers and Acquisitions; Negotiation Deal; Negotiation Process; Corporate Governance; Law
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      Subramanian, Guhan, and Annie Zhao. "The Fuji-Xerox Merger." Harvard Business School Case 919-002, August 2018. (Revised April 2021.)
      • Article

      The Evolution of Science-Based Business: Innovating How We Innovate

      By: Gary P. Pisano
      Science has long been connected to innovation and to business. As early as the late 19th century, chemical companies, realizing the commercial potential of science, created the first industrial research laboratories. During much of the 20th century, large-scale... View Details
      Keywords: Entrepreneurship; Governance; Innovation and Management; Risk Management; Research and Development; Science-Based Business; Commercialization
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      Pisano, Gary P. "The Evolution of Science-Based Business: Innovating How We Innovate." Special Issue on Management Innovation—Essays in the Spirit of Alfred D. Chandler. Industrial and Corporate Change 19, no. 2 (April 2010): 465–482.
      • April 2005 (Revised January 2007)
      • Case

      Furman Selz LLC (A): A Tale of Two Acquisitions

      By: Nancy D. Beaulieu, Boris Groysberg and Kyle Doherty
      Profiles a firm that was reacquired by two companies with different degrees of success. Highlights integration challenges present in acquisition deals when the primary assets of the target are human capital. Focuses on Furman Selz's acquisition by Xerox in 1987; its... View Details
      Keywords: Mergers and Acquisitions; Transition; Valuation; Human Capital; Compensation and Benefits; Integration; Organizational Culture; Banking Industry; Financial Services Industry; United States
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      Beaulieu, Nancy D., Boris Groysberg, and Kyle Doherty. "Furman Selz LLC (A): A Tale of Two Acquisitions." Harvard Business School Case 905-066, April 2005. (Revised January 2007.)
      • March 1999 (Revised October 2002)
      • Case

      Xerox: Book-In-Time

      By: V. Kasturi Rangan
      Book-In-Time, developed at Xerox, can dramatically reduce the cost of printing "one" book. Combined with the possibilities of digital content storage and transmittal, the new technology has vast opportunities. Xerox needs a commercial plan. The case describes the state... View Details
      Keywords: Cost Management; Distribution; Planning; Opportunities; Commercialization; Technology Adoption; Publishing Industry
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      Rangan, V. Kasturi. "Xerox: Book-In-Time." Harvard Business School Case 599-119, March 1999. (Revised October 2002.)
      • April 1998
      • Teaching Note

      Xerox Technology Ventures TN

      By: Josh Lerner
      Teaching Note for (9-295-127) and (9-298-109). View Details
      Keywords: Service Industry; Computer Industry
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      Lerner, Josh. "Xerox Technology Ventures TN." Harvard Business School Teaching Note 298-152, April 1998.
      • February 1998 (Revised April 1998)
      • Case

      Xerox Technology Ventures: January 1997

      By: Josh Lerner
      Supplements Xerox Technology Ventures: March 1995. View Details
      Keywords: Service Industry; Computer Industry
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      Lerner, Josh. "Xerox Technology Ventures: January 1997." Harvard Business School Case 298-109, February 1998. (Revised April 1998.)
      • December 1995
      • Teaching Note

      Rank Xerox U.K. (A) (B) TN

      By: Thomas H. Davenport and Richard L. Nolan
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      Davenport, Thomas H., and Richard L. Nolan. "Rank Xerox U.K. (A) (B) TN." Harvard Business School Teaching Note 396-116, December 1995.
      • April 1995 (Revised June 2002)
      • Case

      Xerox: Outsourcing Global Information Technology Resources

      By: Lynda M. Applegate and Kevin Davis
      In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to... View Details
      Keywords: Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry
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      Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)
      • June 1994
      • Case

      Green Marketing at Rank Xerox

      By: Jeffrey F. Rayport
      Xerox Corp. is on the verge of launching a new line of photocopiers made largely from refurbished or recycled parts. In spite of this reclaimed content, the company intends to position the machines as "new." The move is a response to growing environmental pressures in... View Details
      Keywords: Product Positioning; Machinery and Machining; Environmental Sustainability; Manufacturing Industry; Consumer Products Industry; Europe
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      Rayport, Jeffrey F. "Green Marketing at Rank Xerox." Harvard Business School Case 594-047, June 1994.
      • January 1994 (Revised May 1995)
      • Case

      Xerox: Design for the Environment

      By: Richard H.K. Vietor
      In 1990, Xerox undertook an "Environmental Leadership Program" designed to make Xerox an industry leader in non-polluting operations, recycling, and products actually designed for the environment. This effort flowed naturally out of the system of total quality... View Details
      Keywords: Product Design; Production; Service Delivery; Service Operations; Organizational Design; Environmental Sustainability
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      Vietor, Richard H.K. "Xerox: Design for the Environment." Harvard Business School Case 794-022, January 1994. (Revised May 1995.)
      • July 1991
      • Supplement

      Xerox Leadership: Patricia ""Tosh"" Barron with an MBA Class, April 10, 1989, Video

      By: Lynda M. Applegate and James I. Cash Jr.
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      Applegate, Lynda M., and James I. Cash Jr. Xerox Leadership: Patricia ""Tosh"" Barron with an MBA Class, April 10, 1989, Video. Harvard Business School Video Supplement 891-517, July 1991.
      • July 1990 (Revised October 1995)
      • Case

      Xerox Corp.: Leadership of the Information Technology Function (B)

      By: Lynda M. Applegate
      Keywords: Information Technology; Information Technology Industry
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      Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (B)." Harvard Business School Case 191-024, July 1990. (Revised October 1995.)
      • May 1990
      • Teaching Note

      Xerox Corp.: Executive Support Systems, Teaching Note

      By: Lynda M. Applegate
      Keywords: Management Teams; System; Consumer Products Industry; Manufacturing Industry
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      Applegate, Lynda M. "Xerox Corp.: Executive Support Systems, Teaching Note." Harvard Business School Teaching Note 190-182, May 1990.
      • October 1989 (Revised May 1996)
      • Case

      Xerox Corp.: Leadership Through Quality (A)

      By: Todd D. Jick and Leonard A. Schlesinger
      Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
      Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry
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      Jick, Todd D., and Leonard A. Schlesinger. "Xerox Corp.: Leadership Through Quality (A)." Harvard Business School Case 490-008, October 1989. (Revised May 1996.)
      • January 1989 (Revised March 1990)
      • Case

      Xerox Corp.: Executive Support Systems

      By: Lynda M. Applegate
      Keywords: Information Technology Industry
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      Applegate, Lynda M. "Xerox Corp.: Executive Support Systems." Harvard Business School Case 189-134, January 1989. (Revised March 1990.)
      • September 1988 (Revised September 1995)
      • Teaching Note

      Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note

      By: Lynda M. Applegate
      Keywords: Leadership; Information Technology; Manufacturing Industry; Consumer Products Industry
      Citation
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      Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note." Harvard Business School Teaching Note 189-069, September 1988. (Revised September 1995.)
      • July 1988 (Revised July 1990)
      • Case

      Xerox Corp.: Information Technology Support of Product Development

      By: James I. Cash Jr. and Donna B. Stoddard
      Keywords: Product Development; Information Technology
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      Cash, James I., Jr., and Donna B. Stoddard. "Xerox Corp.: Information Technology Support of Product Development." Harvard Business School Case 189-022, July 1988. (Revised July 1990.)
      • March 1988 (Revised September 1995)
      • Case

      Xerox Corp.: Leadership of the Information Technology Function (A)

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Leadership; Information Technology; Information Technology Industry
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      Applegate, Lynda M., and Donna B. Stoddard. "Xerox Corp.: Leadership of the Information Technology Function (A)." Harvard Business School Case 188-113, March 1988. (Revised September 1995.)
      • April 1985
      • Supplement

      Xerox Corp.: Fred Henderson, VP Corporate Quality Office, Video

      By: John P. Kotter and Jay W. Lorsch
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      Kotter, John P., and Jay W. Lorsch. "Xerox Corp.: Fred Henderson, VP Corporate Quality Office, Video." Harvard Business School Video Supplement 885-519, April 1985.
      • March 1980
      • Case

      International Relations at Xerox

      By: Louis T. Wells Jr.
      Keywords: International Relations; Information Technology Industry
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      Wells, Louis T., Jr. "International Relations at Xerox." Harvard Business School Case 380-159, March 1980.
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