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- All HBS Web
(666)
- News (95)
- Research (510)
- Events (4)
- Multimedia (3)
- Faculty Publications (135)
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- 2015
- Working Paper
Toxic Workers
By: Michael Housman and Dylan Minor
While there has been a strong focus in past research on discovering and developing top performers in the workplace, less attention has been paid to the question of how to manage those workers on the opposite side of the spectrum: those who are harmful to organizational... View Details
Keywords: Strategic Human Resource Management; Misconduct; Worker Productivity; Superstar; Ethics; Performance Productivity; Personal Characteristics; Employees
Housman, Michael, and Dylan Minor. "Toxic Workers." Harvard Business School Working Paper, No. 16-057, October 2015. (Revised November 2015.)
- 2022
- Working Paper
An Anatomy of Performance Monitoring
By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Performance monitoring is a mainstay management tool in most organizations. Yet we still know little about whether—and why—better monitoring yields better performance in practice. To shed light on these questions, we study the introduction of a performance monitoring... View Details
Keywords: Performance Monitoring; Worker Skills; Skill Depreciation; Managerial Inattention; On-the-job Training; Productivity; Multitasking; Quick Serve Restaurants; Performance Evaluation; Employees; Competency and Skills; Training; Performance Productivity; Management; Information Technology; Food and Beverage Industry; Puerto Rico
Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "An Anatomy of Performance Monitoring." Harvard Business School Working Paper, No. 22-066, March 2022. (R&R Journal of Political Economy.)
Zero-Sum Frames: The Paradox of Worker Satisfaction and Financial Firm Performance
Despite extensive research on how worker satisfaction positively affects the financial performance of firms, we know little about how firms’ measurement and reporting of financial performance affects the satisfaction of workers. Through multiple field experiments,... View Details
- 2020
- Working Paper
Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance
By: Prithwiraj Choudhury and Ohchan Kwon
Using a natural experiment and field interviews, this paper studies how social attachment to place imposes psychic costs on workers who experience geographic mobility. This is especially salient when workers are assigned to locations far from their hometown, which may... View Details
Keywords: Distance From Hometown; Social Attachment To Place; Psychic Costs; Worker Performance; Natural Experiment; Geographic Location; Familiarity; Employees; Performance; India
Choudhury, Prithwiraj, and Ohchan Kwon. "Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance." Harvard Business School Working Paper, No. 19-010, August 2018. (Revised January 2020.)
- 2018
- Working Paper
Zero-Sum Frames: The Paradox of Worker Satisfaction and Financial Firm Performance
By: Daniel A. Brown
- January–February 2019
- Article
Corporate Purpose and Financial Performance
By: Claudine Gartenberg, Andrea Prat and George Serafeim
We construct a measure of corporate purpose within a sample of U.S. companies based on approximately 500,000 survey responses of worker perceptions about their employers. We find that this measure of purpose is not related to financial performance. However, high... View Details
Keywords: Corporate Purpose; Purpose; Employee Motivation; Belief Systems; Corporate Performance; Human Capital; Middle Management; Culture; Corporate Culture; Meaning; Mission and Purpose; Organizational Culture; Employees; Perception; Values and Beliefs; Performance Effectiveness
Gartenberg, Claudine, Andrea Prat, and George Serafeim. "Corporate Purpose and Financial Performance." Organization Science 30, no. 1 (January–February 2019): 1–18.
- 2023
- Article
Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control
By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details
Keywords: Organizational Behavior Modification; Peer Monitoring; Persistence Of Performance Improvements; Crowding Out; Implicit Incentives; Compensation; Healthcare; Social Pressure; Image Motivation; Incentives; Motivation; Performance; Behavior; Motivation and Incentives; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Organizational Culture; Health Industry; California
Gallani, Susanna. "Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control." Accounting Review 93, no. 3 (2023): 1–28.
- Article
What Really Motivates Workers
By: Teresa M. Amabile and Steve J. Kramer
This essay appears in "The HBR List: Breakthrough Ideas for 2010," which is compiled by this journal in collaboration with the World Economic Forum. The ten problems and the innovative solutions are discussed in each essay. This particular essay describes research... View Details
Keywords: Problems and Challenges; Innovation and Invention; Research; Performance Improvement; Managerial Roles; Motivation and Incentives; Creativity
Amabile, Teresa M., and Steve J. Kramer. "What Really Motivates Workers." Harvard Business Review 88, nos. 1/2 (January–February 2010): 44–45. (#1 in Breakthrough Ideas for 2010.)
- 05 May 2014
- Research & Ideas
Reflecting on Work Improves Job Performance
control condition just kept working at the end of the day, but did not receive additional training. Over the course of one month, workers in both the reflection and sharing condition performed significantly... View Details
Keywords: by Carmen Nobel
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
strategy. On the other hand, one becomes so determined to hold on to territory and advantage that they resist change and even information. Organizations can balance these drives by allocating rewards and resources for both traditional View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
strategy. On the other hand, one becomes so determined to hold on to territory and advantage that they resist change and even information. Organizations can balance these drives by allocating rewards and resources for both traditional View Details
- Forthcoming
- Article
Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials
By: Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni and Chungeun Yoon
We study how restrictive immigration policies that result in the unexpected loss of co-workers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their co-workers’ performance in... View Details
Keywords: Immigration; Performance Productivity; Employees; Human Capital; Ethnicity; Groups and Teams
Choudhury, Prithwiraj, Kirk Doran, Astrid Marinoni, and Chungeun Yoon. "Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials." Organization Science (forthcoming). (Pre-published online April 23, 2024.)
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
by allocating rewards and resources for both traditional performance and for learning activities. What has changed and what hasn’t? The four drives themselves, fundamental to human psychology, have not changed. The COVID-19 pandemic has... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- December 13, 2022
- Article
6 Ways Companies Fail to Help Workers Grow
By: Joseph Fuller, Matthew Sigelman and Nik Dawson
The authors recently studied Fortune 250 companies and ranked them based on the lived experience of three million of their U.S. workers. One of their key findings was that even top-ranked firms fail to deliver consistently on worker advancement. To understand why this... View Details
Keywords: Personal Development and Career; Training; Business Model; Outcome or Result; Performance Evaluation; Opportunities
Fuller, Joseph, Matthew Sigelman, and Nik Dawson. "6 Ways Companies Fail to Help Workers Grow." Harvard Business Review Digital Articles (December 13, 2022).
- 09 Apr 2018
- Sharpening Your Skills
The Dark Side of Performance Bonuses
salaries? Researchers present evidence that workers dislike inequality in equity compensation more than salary compensation because of the perceived scarcity of equity. Subjectivity in Tournaments: Implicit Rewards and Penalties and... View Details
Keywords: by Sean Silverthorne
- 14 Dec 2021
- News
At This Tech Company, Workers Vote on Each Other’s Pay Raises
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
either in the Toyota system or at sites that have successfully transformed themselves, there is a palpable, positive difference in the attitude of people that is coupled with exceptional performance along critical business measures such... View Details
- 31 Jan 2018
- Research & Ideas
American Idle: Workers Spend Too Much Time Waiting for Something to Do
Paul Bradbury American workers are usually a pretty busy bunch, yet their time spent idle costs employers an estimated $100 billion per year, according to a new study from Harvard Business School. “We suspected idle time might be more... View Details
Keywords: by Michael Blanding