Store Management - Publications - Faculty & Research

14 Sep 2017
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The Future of Retail Is Stores That Aren’t Stores

17 Dec 2019
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Under Pressure, OXXO Rethinks the Convenience Store

26 Jun 2015
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Shutting Down Stores Doesn’t Have to Be Bad for Business

20 Mar 2020
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How grocery stores restock shelves in the age of coronavirus

29 Mar 2013
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How Twitter Got a Nigerian Online Store a Multi-Million Dollar Investment

Keywords: General Merchandise Stores; General Merchandise Stores

14 Aug 2014
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The store of two kings: Market Basket's millions and two men named Arthur

19 Feb 2019
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Payless liquidation sale prices: What you need to know about store closing sales

01 Mar 2007
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Courting the Poor

the second-year elective Managing Service Operations. Launched in 1957 with a single department store, Magazine Luiza operated as a family-run business until 1991, when the niece of one of the founders, Luiza Helena Trajano Rodrigues,... View Details

Keywords: Julia Hanna; department stores; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

01 Dec 2020
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Steady as She Goes

observes. For the $17 billion retailer, the dual crises were a reminder that the services the company provides are necessary ones. There were very human moments of fear and panic—when store managers in... View Details

Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Food and Beverage Stores

01 Dec 2000
News

Opening Doors: Inside the World of Museum Management

advertising savvy are but two of the myriad skills that are required of today's museum manager. Traditionally, museums have been run by academics who worked their way through the curatorial ranks, but more and more museum trustees are putting their faith in people with... View Details

Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Advertising, Public Relations, and Related Services; Professional Services

News

Data Can Do for Change Management What It Did for Marketing

12 Feb 2021
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How Dunkin’ Donuts Took Over the World

He recalls this moment in his new book, Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin’ Donuts. “Up until that point,” he writes, “the only thing I had managed were a couple of donut shops—replacing View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Food and Beverage Stores

01 Jun 2023
News

Buy Big, Sell Small

If you live in a rural village or small city in India and run low on toothpaste, rice, or cooking oil, you’ll likely visit your local kirana, the equivalent of a US neighborhood variety store and a mainstay of the country’s $932 billion... View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Miscellaneous Store Retailers