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  • All HBS Web  (91)
    • Faculty Publications  (29)

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    • All HBS Web  (91)
      • Faculty Publications  (29)

      Robert AustinRemove Robert Austin →

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      Faculty

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of Business Administration (1988–98) and the John and Natty McArthur University Professor (1998–2010) at Harvard Business School.  After receiving a PhD in economics from MIT in...
      Faculty

      Robert S. Huckman

      Robert Huckman is the Albert J. Weatherhead III Professor of Business Administration at Harvard Business School, the Howard Cox Faculty Chair of the HBS Healthcare Initiative, and the Senior Associate Dean for External Relations. As a member of Technology and Operations Management unit, he currently teaches the elective MBA course, Transforming Health Care Delivery and is the faculty chair of...
      Faculty

      Robert S. Kaplan

      Robert S. Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He joined the HBS faculty in 1984 after spending 16 years on the faculty of the business school at Carnegie-Mellon University, where he served as Dean from 1977 to 1983. Kaplan has co-developed both activity-based costing (ABC) and the Balanced Scorecard (BSC), widely...
      Faculty

      Robert H. Hayes

      Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from Stanford University.He has published widely, including seven co-authored books. One of these, Restoring our Competitive Edge: Competing...
      Faculty

      Robert J. Dolan

      Robert J. Dolan is the Baker Foundation Professor at Harvard Business School. He received his Ph.D. from the University of Rochester and began his academic career in 1976 as a faculty member at the Graduate School of Business of the University of Chicago. He joined the Harvard Business School faculty in 1980 and became the Edward W. Carter Professor of Business Administration. He served as the...
      Faculty

      Robert Simons

      Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a second-year MBA course titled “Changing the World: Life Choices of Influential Leaders,” for which he has authored 23 new case studies...
      Faculty

      Robert F. White

      Bob White is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School where he teaches courses in the MBA program (Required and Elective curricula) and the Executive Education program. Courses taught include Entrepreneurial Finance, Starting a Private Investment Firm, Road to the White House, Elections and Campaigns, and Field Global Immersion. Bob was one of the...

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      • March 2022
      • Case

      Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)

      By: Richard L. Nolan and Robert D Austin
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      Nolan, Richard L., and Robert D Austin. "Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)." Harvard Business School Case 922-304, March 2022.
      • 2020
      • Working Paper

      Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

      By: Robert D. Austin and Richard L. Nolan
      August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
      Keywords: Performance; Organizational Culture; Values and Beliefs
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      Austin, Robert D., and Richard L. Nolan. "Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies." Harvard Business School Working Paper, No. 21-003, July 2020.
      • January 2019
      • Case

      Data.gov (Abridged)

      By: Karim R. Lakhani, Robert D. Austin and Yumi Yi
      This case presents the logic and execution underlying the launch of Data.gov, an instantiation of President Obama's initiative for transparency and open government. The process used by Vivek Kundra, the federal CIO, and his team to rapidly develop the website and to... View Details
      Keywords: Safety; Rights; Analytics and Data Science; Internet and the Web; Ethics; Cost vs Benefits; Innovation and Management; Information Management; Public Administration Industry; Information Industry; United States
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      Lakhani, Karim R., Robert D. Austin, and Yumi Yi. "Data.gov (Abridged)." Harvard Business School Case 619-043, January 2019.
      • Article

      Neurodiversity as a Competitive Advantage

      By: Robert D. Austin and Gary P. Pisano
      Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including those in pattern recognition, memory, and mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of... View Details
      Keywords: Competitive Advantage; Diversity; Competency and Skills
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      Austin, Robert D., and Gary P. Pisano. "Neurodiversity as a Competitive Advantage." Harvard Business Review 95, no. 3 (May–June 2017): 96–103.
      • September 2016
      • Case

      Hewlett Packard Enterprise: The Dandelion Program

      By: Gary P. Pisano and Robert D. Austin
      This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details
      Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry
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      Pisano, Gary P., and Robert D. Austin. "Hewlett Packard Enterprise: The Dandelion Program." Harvard Business School Case 617-016, September 2016.
      • January 2016
      • Case

      SAP SE: Autism at Work

      By: Gary P. Pisano and Robert D. Austin
      This case describes SAP's "Autism at Work" program, which integrates people with autism into the company's workforce. The company has a stated objective of making 1% of its workforce people with autism by 2020. SAP's rationale for the program is based on the belief... View Details
      Keywords: Software; Human Resource Management; Diversity Management; Germany; Selection and Staffing; Innovation and Management; Applications and Software; Recruitment; Diversity; Information Technology Industry; Germany
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      Pisano, Gary P., and Robert D. Austin. "SAP SE: Autism at Work." Harvard Business School Case 616-042, January 2016.
      • October 2010
      • Case

      The iPhone at IVK

      By: Richard L. Nolan and Robert D. Austin
      The CIO addresses a decision to replace salesmen netbook PC's with iPhones, including converting the company's sales and customer applications to the iPhone platform View Details
      Keywords: Mobile and Wireless Technology; Digital Platforms; Salesforce Management; Transition; Technology Adoption; Information Infrastructure; Applications and Software; Change Management
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      Nolan, Richard L., and Robert D. Austin. "The iPhone at IVK." Harvard Business School Case 911-413, October 2010.
      • May 2010 (Revised May 2010)
      • Case

      Data.gov

      By: Karim R. Lakhani, Robert D. Austin and Yumi Yi
      This case presents the logic and execution underlying the launch of Data.gov, an instantiation of President Obama's initiative for transparency and open government. The process used by Vivek Kundra, the federal CIO, and his team to rapidly develop the website and to... View Details
      Keywords: Safety; Rights; Analytics and Data Science; Internet and the Web; Ethics; Cost vs Benefits; Innovation and Management; Information Management; Public Administration Industry; Information Industry; United States
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      Lakhani, Karim R., Robert D. Austin, and Yumi Yi. "Data.gov." Harvard Business School Case 610-075, May 2010. (Revised May 2010.)
      • 2009
      • Manual

      Instructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases

      By: Lynda M. Applegate, Robert D. Austin and Deborah Soule
      This new edition examines how information technology enables organizations to conduct business in radically different and more effective ways. The authors objective is to provide readers with a better understanding of the influence of twenty-first century technologies... View Details
      Keywords: Decision Choices and Conditions; Information Management; Managerial Roles; Strategy; Information Technology
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      Applegate, Lynda M., Robert D. Austin, and Deborah Soule. Instructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases. 8th ed. NY: McGraw-Hill, 2009.
      • Article

      Bridging the Gap Between Stewards and Creators

      By: Robert D. Austin and Richard L. Nolan
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      Austin, Robert D., and Richard L. Nolan. "Bridging the Gap Between Stewards and Creators." MIT Sloan Management Review 48, no. 2 (Winter 2007): 29–36. (Winner of Richard Beckhard Memorial Prize For the most outstanding MIT Sloan Management Review article on planned change and organizational development.)
      • 2006
      • Casebook

      Corporate Information Strategy and Management: Text and Cases

      By: Lynda M. Applegate, Robert D. Austin and F. Warren McFarlan
      Keywords: Information; Strategy; Management; Cases
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      Applegate, Lynda M., Robert D. Austin, and F. Warren McFarlan. Corporate Information Strategy and Management: Text and Cases. 7th ed. New York: McGraw-Hill/Irwin, 2006.
      • 2005
      • Chapter

      The Broadband Explosion

      By: Stephen P. Bradley and Robert D. Austin
      Keywords: Information Technology; Information Technology Industry
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      Bradley, Stephen P., and Robert D. Austin. "The Broadband Explosion." In The Broadband Explosion, edited by Robert D. Austin and Stephen P. Bradley. Boston: Harvard Business School Press, 2005.
      • 2005
      • Book

      The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World

      By: Robert D. Austin and Stephen P. Bradley
      Keywords: Information Technology; Leadership; Cognition and Thinking; Interactive Communication
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      Austin, Robert D. and Stephen P. Bradley, eds. The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World. Boston: Harvard Business School Press, 2005.
      • July 2005
      • Teaching Note

      CareGroup (TN)

      By: F. Warren McFarlan and Robert D. Austin
      Keywords: Health Care and Treatment; Health Industry
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      McFarlan, F. Warren, and Robert D. Austin. "CareGroup (TN)." Harvard Business School Teaching Note 306-010, July 2005.
      • Article

      In Search of the Next "Killer App"

      By: Robert D. Austin and Richard L. Nolan
      Keywords: Online Technology
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      Austin, Robert D., and Richard L. Nolan. In Search of the Next "Killer App". MIT Sloan Management Review 46, no. 4 (Summer 2005): 96.
      • 2005
      • Working Paper

      Stewards versus Creators

      By: Robert D. Austin and Richard L. Nolan
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      Austin, Robert D., and Richard L. Nolan. "Stewards versus Creators." Harvard Business School Working Paper, No. 06-001, July 2005.
      • April 2005 (Revised July 2009)
      • Case

      IBM's Decade of Transformation: Turnaround to Growth

      By: Lynda M. Applegate, Robert D. Austin and Elizabeth Collins
      Describes IBM's decade of transformation. Provides background on the company's history and the factors that led to its near death in the early 1990s and to its remarkable turnaround during Gerstner's reign as CEO. A rewritten version of an earlier case. View Details
      Keywords: History; Organizational Change and Adaptation; Leading Change; Transformation; Growth and Development Strategy
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      Applegate, Lynda M., Robert D. Austin, and Elizabeth Collins. "IBM's Decade of Transformation: Turnaround to Growth." Harvard Business School Case 805-130, April 2005. (Revised July 2009.)
      • 2004
      • Working Paper

      On Identifying and Tracking the Next "Killer App"

      By: Robert D. Austin and Richard L. Nolan
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      Austin, Robert D., and Richard L. Nolan. On Identifying and Tracking the Next "Killer App". Harvard Business School Working Paper, No. 05-027, October 2004.
      • July 2004 (Revised September 2004)
      • Case

      Novell: CEO-led Turnaround and Growth Strategy

      By: Richard L. Nolan and Robert D. Austin
      Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open... View Details
      Keywords: Organizational Change and Adaptation; Value Creation; Open Source Distribution; Applications and Software; Intellectual Property; Business Strategy; Information Technology Industry
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      Nolan, Richard L., and Robert D. Austin. "Novell: CEO-led Turnaround and Growth Strategy." Harvard Business School Case 605-004, July 2004. (Revised September 2004.)
      • July 2003 (Revised June 2004)
      • Case

      Managing Business Risk of Information Technology

      By: Richard L. Nolan and Robert D. Austin
      Sets up a situation in which participants must create presentations that assess the IT risk of a large company. View Details
      Keywords: Risk Management; Information Technology
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      Nolan, Richard L., and Robert D. Austin. "Managing Business Risk of Information Technology." Harvard Business School Case 604-004, July 2003. (Revised June 2004.)
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