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  • All HBS Web  (1,494)
    • People  (8)
    • News  (362)
    • Research  (804)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (322)
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  • May 2023
  • Article

Incentive Effects of Subjective Allocations of Rewards and Penalties

By: Wei Cai, Susanna Gallani and Jee-Eun Shin
We examine the incentive effects of subjectivity in allocating tournament-based rewards and punishments. We use data from a company where reward and punishment decisions are based on a combination of objective metrics and subjective performance assessments. Rankings... View Details
Keywords: Subjectivity; Tournament-based Incentives; Rewards; Penalties; Expectancy Theory; Employees; Compensation and Benefits; Management; Decisions; Performance; Measurement and Metrics
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Cai, Wei, Susanna Gallani, and Jee-Eun Shin. "Incentive Effects of Subjective Allocations of Rewards and Penalties." Management Science 69, no. 5 (May 2023): 3121–3139.
  • June 2018
  • Article

The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World

By: Anais Thibault Landry and A.V. Whillans
How can workplace rewards promote employee well-being and engagement? To answer these questions, we utilized self-determination theory to examine whether reward satisfaction predicted employee well-being, job satisfaction, intrinsic motivation, and affective... View Details
Keywords: Workplace; Rewards; Motivation; Employees; Satisfaction; Motivation and Incentives; Welfare
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Landry, Anais Thibault, and A.V. Whillans. "The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World." Compensation & Benefits Review 50, no. 3 (June 2018): 123–148.
  • October 1981
  • Background Note

Note on Rewards Systems

By: Michael Beer
Looks at rewards in general, and pay in particular, and studies the conditions that may enhance or detract from employee satisfaction and organizational effectiveness. View Details
Keywords: Compensation and Benefits; Wages; Organizations; Performance Effectiveness; Motivation and Incentives; Satisfaction
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Beer, Michael. "Note on Rewards Systems." Harvard Business School Background Note 482-017, October 1981.
  • Other Article

Rewarding Partnerships

By: Heidi Gardner
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Gardner, Heidi. "Rewarding Partnerships." Financial Times (October 4, 2013).
  • March 2006 (Revised January 2011)
  • Case

CEMEX: Rewarding the Egyptian Retailers

CEMEX has pursued an aggressive decommoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role and effectiveness of the Rewards Program, a tournament that rewarded the sales performance of the retailers, was... View Details
Keywords: Marketing Strategy; Performance Improvement; Sales; Motivation and Incentives; Construction Industry; Egypt
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Martinez-Jerez, Francisco de Asis, Joshua Bellin, and Carole Winkler. "CEMEX: Rewarding the Egyptian Retailers." Harvard Business School Case 106-065, March 2006. (Revised January 2011.)
  • March 2006
  • Case

Cabo San Viejo: Rewarding Loyalty

By: Youngme E. Moon, Gail J. McGovern and Seth Schulman
In 2005, Cabo San Viejo, a premier health and fitness spa resort located in Palm Springs, California, is debating whether to introduce a Customer Rewards Program. Describes the customer management challenges the firm is facing and outlines the various ways in which a... View Details
Keywords: Debates; Customer Relationship Management; Marketing Strategy; Problems and Challenges; Adoption; Value Creation; Health Industry; California
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Moon, Youngme E., Gail J. McGovern, and Seth Schulman. "Cabo San Viejo: Rewarding Loyalty." Harvard Business School Case 506-060, March 2006.
  • November – December 1993
  • Article

Rethinking Rewards

By: Stewart Bennett III, Eileen Appelbaum, M. Beer and Andrew Lebby
Keywords: Motivation and Incentives
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Bennett, Stewart, III, Eileen Appelbaum, M. Beer, and Andrew Lebby. "Rethinking Rewards." Harvard Business Review 71, no. 6 (November–December 1993): 37–45.
  • 01 Oct 1997
  • Conference Presentation

Rewards and Creativity

By: B. A. Hennessey and Teresa M. Amabile
Keywords: Creativity
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Hennessey, B. A., and Teresa M. Amabile. "Rewards and Creativity." Paper presented at the Society for Experimental Social Psychology Annual Conference, Society for Experimental Psychology, Toronto, Ontario, October 01, 1997.
  • May 2007 (Revised May 2008)
  • Teaching Note

CEMEX: Rewarding Egyptian Retailers (TN)

By: Francisco de Asis Martinez-Jerez
Teaching note to 106065. View Details
Keywords: Sales; Egypt
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Martinez-Jerez, Francisco de Asis. "CEMEX: Rewarding Egyptian Retailers (TN)." Harvard Business School Teaching Note 107-079, May 2007. (Revised May 2008.)
  • July 1989
  • Article

Immunizing Children Against the Negative Effects of Reward

By: B. A. Hennessey, T. M. Amabile and M. Martinage
Two studies were conducted to examine the effect of intrinsic motivation training on children's subsequent motivational orientation and creativity in an expected reward situation. Past research has demonstrated the overjustification effect: Children who work on an... View Details
Keywords: Creativity; Motivation and Incentives; Training; Early Childhood Education; Learning; Teaching
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Hennessey, B. A., T. M. Amabile, and M. Martinage. "Immunizing Children Against the Negative Effects of Reward." Contemporary Educational Psychology 14, no. 3 (July 1989): 212–227.
  • 1987
  • Other Teaching and Training Material

Management and Professional Reward Profile

By: Timothy Butler
Keywords: Motivation and Incentives; Management Analysis, Tools, and Techniques
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Butler, Timothy. "Management and Professional Reward Profile." 1987. Electronic. (A psychometric instrument for measuring business work reward values.)
  • January 1986
  • Article

Social Influences on Creativity: The Effects of Contracted-For Reward

By: T. M. Amabile, B. A. Hennessey and B. S. Grossman
Three studies, with 195 5–11 yr olds and 60 female undergraduates, tested the hypothesis that explicitly contracting to do an activity in order to receive a reward would have negative effects on creativity, but receiving no reward or only a noncontracted-for reward... View Details
Keywords: Social Psychology; Creativity; Motivation and Incentives; Situation or Environment
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Amabile, T. M., B. A. Hennessey, and B. S. Grossman. "Social Influences on Creativity: The Effects of Contracted-For Reward." Journal of Personality and Social Psychology 50, no. 1 (January 1986): 14–23.
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

that believe their sustainability efforts are not being fully rewarded by the market. In particular, the research shows companies with overall good performance in their Environmental, Social, and Governance (ESG) programs can increase... View Details
Keywords: by Rachel Layne
  • September 2001 (Revised August 2004)
  • Case

Rapid Rewards at Southwest Airlines

By: Frances X. Frei and Corey B. Hajim
Southwest Airlines is well known as the low-fare airline that has achieved ongoing financial success in one of the most financially troubled industries in the United States. Told from the perspectives of two Southwest customers--a frequent flier and a more typical... View Details
Keywords: Customer Relationship Management; Air Transportation; Service Operations; Service Delivery; Air Transportation Industry
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Frei, Frances X., and Corey B. Hajim. "Rapid Rewards at Southwest Airlines." Harvard Business School Case 602-065, September 2001. (Revised August 2004.)
  • July 2002 (Revised January 2003)
  • Case

Harrah's Entertainment, Inc: Rewarding Our People

By: Thomas J. DeLong and Vineeta Vijayaraghavan
Marilyn Winn, head of human resources at Harrah's Entertainment, must make a recommendation to the company's president and CEO about whether the existing bonus payout program is effective at motivating employees or whether it should be revised and/or replaced. A recent... View Details
Keywords: Customer Satisfaction; Economic Slowdown and Stagnation; Compensation and Benefits; Employees; Human Capital; Management Style; Motivation and Incentives; Alignment; Entertainment and Recreation Industry
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DeLong, Thomas J., and Vineeta Vijayaraghavan. "Harrah's Entertainment, Inc: Rewarding Our People." Harvard Business School Case 403-008, July 2002. (Revised January 2003.)
  • 06 Feb 2018
  • Working Paper Summaries

Subjectivity in Tournaments: Implicit Rewards and Penalties and Subsequent Performance

Keywords: by Wei Cai and Susanna Gallani; Manufacturing
  • July 2007 (Revised April 2008)
  • Teaching Note

Rapid Rewards at Southwest Airlines (TN)

By: Frances X. Frei
Keywords: Motivation and Incentives; Air Transportation Industry
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Frei, Frances X. "Rapid Rewards at Southwest Airlines (TN)." Harvard Business School Teaching Note 608-048, July 2007. (Revised April 2008.)
  • July 2012
  • Technical Note

Assessing Business Work Reward Values

By: Timothy Butler
Keywords: Motivation and Incentives; Leadership
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Butler, Timothy. "Assessing Business Work Reward Values." Harvard Business School Technical Note 813-053, July 2012.
  • March 2006 (Revised March 2006)
  • Teaching Note

Cabo San Viejo: Rewarding Loyalty (TN)

By: Youngme E. Moon
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Moon, Youngme E. "Cabo San Viejo: Rewarding Loyalty (TN)." Harvard Business School Teaching Note 506-061, March 2006. (Revised March 2006.)
  • December 2010
  • Background Note

Risk and Reward in Venture Capital

By: William A. Sahlman
This note describes the payoff structure of investment in individual venture capital–backed companies and in venture capital portfolios. Venture Capital investments are characterized by high failure rate (0ver 50%) and a small number of given successes (greater than... View Details
Keywords: Capital Markets; Venture Capital; Investment Return; Investment Portfolio; Analytics and Data Science; Failure; Performance; Information Technology
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Sahlman, William A. "Risk and Reward in Venture Capital." Harvard Business School Background Note 811-036, December 2010.
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