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      • Faculty Publications  (4)

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      • December 2024 (Revised March 2025)
      • Case

      Strategy and CEO Succession at Starbucks

      By: Krishna G. Palepu and David Lane
      On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details
      Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States
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      Palepu, Krishna G., and David Lane. "Strategy and CEO Succession at Starbucks." Harvard Business School Case 125-040, December 2024. (Revised March 2025.)
      • 2024
      • Working Paper

      Rapport in Organizations: Evidence from Fast Food

      By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
      Common identity often provides a foundation for workplace rapport. Using personnel and productivity data from a large fast food chain in Colombia, we study whether mismatched gender identity across managers and workers affects the team’s ability to deal with demand... View Details
      Keywords: Productivity; Workplace Relationships; Rapport; Managers; People Management; Labor Allocation; Staffing; Scheduling; Quick-serve Restaurants; Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
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      Adhvaryu, Achyuta, Parker Howell, Anant Nyshadham, and Jorge Tamayo. "Rapport in Organizations: Evidence from Fast Food." Harvard Business School Working Paper, No. 24-032, November 2023. (Revised August 2024.)
      • September 2018
      • Case

      Sealed Air Corporation: Deciding the Fate of VTID (Abridged)

      By: Elie Ofek
      In mid-2010 the Sealed Air Corporation has to decide on next steps for its novel video tracking technology (called VTID) after unsuccessful attempts to market it in three different industry settings. The company must determine whether its most recent target market, the... View Details
      Keywords: Budgets and Budgeting; Customer Focus and Relationships; Decision Choices and Conditions; Technological Innovation; Marketing Strategy; Problems and Challenges; Commercialization; Service Industry
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      Ofek, Elie. "Sealed Air Corporation: Deciding the Fate of VTID (Abridged)." Harvard Business School Case 519-030, September 2018.
      • August 2011 (Revised July 2012)
      • Case

      Sealed Air Corporation: Deciding the Fate of VTID

      By: Elie Ofek
      In mid 2010 the Sealed Air Corporation has to decide on next steps for its novel video tracking technology (called VTID) after unsuccessful attempts to market it in three different industry settings. The company must determine whether its most recent target market, the... View Details
      Keywords: Budgets and Budgeting; Customer Focus and Relationships; Decision Choices and Conditions; Technological Innovation; Marketing Strategy; Problems and Challenges; Commercialization; Service Industry
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      Ofek, Elie. "Sealed Air Corporation: Deciding the Fate of VTID." Harvard Business School Case 512-029, August 2011. (Revised July 2012.)
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