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  • All HBS Web  (25)
    • News  (10)
    • Research  (5)
  • Faculty Publications  (5)

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  • All HBS Web  (25)
    • News  (10)
    • Research  (5)
  • Faculty Publications  (5)
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  • Forthcoming
  • Article

You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance

By: Astrid Marinoni and Maria P. Roche
This paper examines the impact of the expansion of the US Postal Service in the late 19th century on firm creation and performance. Utilizing newly digitized archival data on historic business establishments, post office locations, and road networks in California,... View Details
Keywords: Institutional Innovation; Knowledge Exchange; US Postal Service; Firm Performance; Infrastructure; Expansion; Government Administration; Communication; Business History; Entrepreneurship; Public Administration Industry; California
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Marinoni, Astrid, and Maria P. Roche. "You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance." Management Science (forthcoming). (Pre-published online January 15, 2025.)
  • March 2025
  • Case

Managing Religion in the Workplace: Abercrombie & Fitch and The United States Postal Service

By: Derek C. M. van Bever, Nien-he Hsieh and Matthew Souba
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van Bever, Derek C. M., Nien-he Hsieh, and Matthew Souba. "Managing Religion in the Workplace: Abercrombie & Fitch and The United States Postal Service." Harvard Business School Case 325-115, March 2025.
  • October 2002 (Revised December 2003)
  • Case

eShip-4U

By: Roy D. Shapiro and Timothy M. Laseter
eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details
Keywords: Business Startups; Business Model; Service Operations; Logistics; Corporate Strategy; Information Technology; Competitive Strategy; Value Creation; Saving; Innovation and Invention; Service Industry; Service Industry; Service Industry; Israel; United States
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Shapiro, Roy D., and Timothy M. Laseter. "eShip-4U." Harvard Business School Case 603-076, October 2002. (Revised December 2003.)
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

retailers struggle to match supply with demand. Many e-retailers are urging consumers to “buy early” this holiday season, citing concerns about postal services and shipping. Given capacity constraints placed... View Details
Keywords: by Danielle Kost; Retail
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

conflicts. And it was essentially being cultivated neighborhood by neighborhood. Unless you could get really high density, as the U.S. postal service does, and until you got very close to complete... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
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