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Show Results For
- All HBS Web
(2,990)
- People (16)
- News (1,160)
- Research (1,343)
- Events (2)
- Multimedia (7)
- Faculty Publications (232)
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- March 2021
- Article
Last Place Aversion in Queues
By: Ryan W. Buell
This paper documents the effects of last place aversion in queues and its implications for customer experiences and behaviors as well as for operating performance. An observational analysis of customers queuing at a grocery store, and four online studies in which... View Details
Keywords: Behavioral Operations; Queues; Reference Effects; Last Place Aversion; Transparency; Customers; Behavior; Satisfaction; Service Operations
Buell, Ryan W. "Last Place Aversion in Queues." Management Science 67, no. 3 (March 2021): 1430–1452.
- 22 Jun 2023
- News
Finding Her Place
despite his family’s efforts. “I did some soul searching,” after the recruiter’s call, Hudson says. She realized that a position at Chapman Partnership would be “an incredible way to honor Uncle Billy and an incredible way to make a... View Details
- 28 Apr 2022
- News
Finding Her Place
family tried to help Billy, succeeding in getting him off the streets only near the end of his life. “I did some soul searching,” after the recruiter’s call, Hudson says. She realized that a position at Chapman Partnership would be “an incredible way to honor Uncle... View Details
- 2014
- Chapter
Clusters of Entrepreneurship and Innovation
By: Aaron Chatterji, Edward Glaeser and William R. Kerr
This chapter reviews recent academic work on the spatial concentration of entrepreneurship and innovation in the United States. We discuss rationales for the agglomeration of these activities and the economic consequences of clusters. We identify and discuss policies... View Details
Keywords: Innovation; Agglomeration; Clusters; Place Making; Industry Clusters; Entrepreneurship; Innovation and Invention; United States
Chatterji, Aaron, Edward Glaeser, and William R. Kerr. "Clusters of Entrepreneurship and Innovation." In Innovation Policy and the Economy, Volume 14, edited by Josh Lerner and Scott Stern, 129–166. University of Chicago Press, 2014.
- November 2021 (Revised November 2023)
- Case
Hitting Home: Amazon and Mary's Place
By: Paul M. Healy, Debora L. Spar and Amy Klopfenstein
In 2020, Amazon, the $386 billion online retail behemoth, built an eight-story shelter for women and families experiencing homelessness on its expanding headquarters in Seattle, Washington. The shelter, operated in partnership with a non-profit organization known as... View Details
Keywords: Business Ethics; Homelessness; Business And Society; Corporate Social Responsibility and Impact; Social Issues; Corporate Accountability; Urban Development; Society; Information Technology; Ethics; Technology Industry; Seattle; United States; North America
Healy, Paul M., Debora L. Spar, and Amy Klopfenstein. "Hitting Home: Amazon and Mary's Place." Harvard Business School Case 122-017, November 2021. (Revised November 2023.)
- 01 Feb 2000
- News
No Place Like Home
businesses and middle-income employees to New York City.) On the lower end of the wage scale, companies are forced to pay bonuses and to bus workers long distances to fill essential blue-collar positions. Says Harvey, "Firms must respond to these realities with higher... View Details
Keywords: Garry Emmons
- 11 May 2011
- News
In a Good Place
Gehrke: Supporting schools with an eclectic incubator. Photo courtesy Judy Gehrke Every Sunday, on a block of Manhattan’s Columbus Avenue between West 76th and 77th streets, an event takes place that is part business incubator, part... View Details
Metaverse Seoul
In May 2022, the Seoul Metropolitan Government (SMG) launched the pilot of Metaverse Seoul, a government-run metaverse. SMG had delivered a virtual version of Seoul’s mayor’s office. The team aimed to gain insights as they worked towards building a broad,... View Details
- June 2014 (Revised May 2020)
- Supplement
Busse Place (B): Hannah's Dilemma
By: Arthur I. Segel and John H. Vogel, Jr.
Marisa Sanchez, a new Associate at Douglas Private Equity Advisors, confronts a dilemma when she is asked by a Senior Vice President (SVP) to do due diligence on a deal he wants to bring before the investment committee which will include the SVP, Douglas' owner and... View Details
Keywords: Real Estate; Financial Analysis; Property; Finance; Analysis; Ethics; Real Estate Industry; United States
Segel, Arthur I., and John H. Vogel, Jr. "Busse Place (B): Hannah's Dilemma." Harvard Business School Supplement 214-104, June 2014. (Revised May 2020.)
- Article
Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores
By: Ryan Raffaelli and Ryann Noe
This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details
Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry
Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.)
- August 2014
- Article
Friends in High Places
By: Lauren Cohen and Christopher Malloy
We demonstrate that personal connections amongst U.S. politicians have a significant impact on Senate voting behavior. Networks based on alumni connections between politicians are consistent predictors of voting behavior. We estimate sharp measures that control for... View Details
Keywords: Vote Trading; Networks; Legislation; Logrolling; Earmarks; Voting; Government Legislation; Social and Collaborative Networks; United States
Cohen, Lauren, and Christopher Malloy. "Friends in High Places." American Economic Journal: Economic Policy 6, no. 3 (August 2014): 63–91.
- 21 Dec 2017
- News
A Decent Place to Live
Humanity International. What attracted me there was this very simple and radical notion we have that everyone deserves a decent place to live. “If you think about it, home affects where you go to school, your education prospects. It... View Details
- August 2021
- Supplement
Shorefast: A Strange and Familiar Way to Reimagine Capitalism: Zita Cobb, Founder and CEO
By: Brian Trelstad
Video Supplement for HBS Case No. 320-098. In 2006, Zita Cobb and two of her brothers, Alan Cobb and Tony Cobb, native Newfoundlanders, launched Shorefast to help grow another leg of Fogo Island’s economy. Like so many rural communities, Fogo Island’s fate was tied... View Details
Keywords: Place Making; Nonprofit; Hotel; Economic Development; Tourism; Social Entrepreneurship; Nonprofit Organizations; Development Economics; Economic Systems; Tourism Industry; Canada
Trelstad, Brian. "Shorefast: A Strange and Familiar Way to Reimagine Capitalism: Zita Cobb, Founder and CEO." Harvard Business School Multimedia/Video Supplement 322-701, August 2021.
- 01 Apr 2000
- News
A Place in the Sun
domestic product. The lure of faraway places recently led the Bulletin to consider two different sorts of vacation enterprises in which HBS alumni play prominent roles. The first, Turtle Island (at left), is an intimate, one-of-a-kind... View Details
Keywords: Julia Hanna and Garry Emmons
- July 2021
- Teaching Plan
Shorefast: A Strange and Familiar Way to Reimagine Capitalism
By: Brian Trelstad, Wendy Smith and Natalie Slawinski
Teaching Plan for HBS Case No. 320-098. In 2006, Zita Cobb and two of her brothers, Alan Cobb and Tony Cobb, native Newfoundlanders, launched Shorefast to help grow another leg of Fogo Island’s economy. Like so many rural communities, Fogo Island’s fate was tied... View Details
- April 2020 (Revised May 2025)
- Case
Shorefast: A Strange and Familiar Way to Reimagine Capitalism
By: Brian Trelstad, Wendy Smith and Natalie Slawinski
In 2006, Zita Cobb and two of her brothers, Alan Cobb and Tony Cobb, native Newfoundlanders, launched Shorefast to help grow another leg of Fogo Island’s economy. Like so many rural communities, Fogo Island’s fate was tied directly to one primary resource—in this case... View Details
Keywords: Place Making; Non-profit; Hotel; Economic Development; Tourism; Social Entrepreneurship; Nonprofit Organizations; Development Economics; Economic Systems; Tourism Industry; Canada
Trelstad, Brian, Wendy Smith, and Natalie Slawinski. "Shorefast: A Strange and Familiar Way to Reimagine Capitalism." Harvard Business School Case 320-098, April 2020. (Revised May 2025.)
- 01 Sep 2013
- News
Case Study: A Place at the Table
time. In September 1963, eight female students enrolled in the Class of 1965, alongside 676 men. The School has come a long way toward gender equity since then, with women making up 41 percent of the Class of 2015. But a recent case study... View Details
- 09 Jan 2012
- Research & Ideas
Location, Location, Location: The Strategy of Place
places to open up shop; Alcácer says it's a mistake to allow low costs to completely override other factors. "You should not only think about whether there's a market there or cheaper labor," he says. "You also have to... View Details
Keywords: by Dina Gerdeman
- 06 Sep 2005
- Research & Ideas
The Best Place for Retirement Funds
behavioral finance: How rational are individual investors? It touches on the quality of advice that investors get, and the relationships between investors and their financial advisers. As we potentially shift our Social Security system toward one where households will... View Details
Keywords: by Ann Cullen