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  • October 2021
  • Article

Board Design and Governance Failures at Peer Firms

By: Shelby Gai, J. Yo-Jud Cheng and Andy Wu
Our study introduces board committees as a crucial determinant of board actions. We examine how directors who structurally link different board committees—referred to as multi-committee directors (MCDs)—explain why some board actions are merely symbolic while others... View Details
Keywords: Board Committees; Board Monitoring; New Director Nomination; Peer Financial Restatements; Governing and Advisory Boards; Corporate Governance; Performance Effectiveness
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  • 2023
  • Article

Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control

By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details
Keywords: Organizational Behavior Modification; Peer Monitoring; Persistence Of Performance Improvements; Crowding Out; Implicit Incentives; Compensation; Healthcare; Social Pressure; Image Motivation; Incentives; Motivation; Performance; Behavior; Motivation and Incentives; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Organizational Culture; Health Industry; California
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  • June 2016
  • Teaching Note

HubSpot: Lower Churn through Greater CHI

By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
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  • 2016
  • Working Paper

Saving More in Groups: Field Experimental Evidence from Chile

By: Felipe Kast, Stephan Meier and Dina Pomeranz
We test the impact of a peer group savings program on precautionary savings through two randomized field experiments among 2,687 microcredit clients. The first experiment finds that the Peer Group Treatment, which combines public goal setting, monitoring in the group,... View Details
Keywords: Saving; Decision Making; Interest Rates; Planning; Performance Effectiveness; Economics; Entrepreneurship; Growth and Development; Social Enterprise; Global Range; Chile
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  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

Citizens, industrial polluters, and scholars do not usually see eye to eye—but that may change with a new Web site that monitors corporate environmental performance in the United States. According to the university professors who created... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 05 Mar 2008
  • Working Paper Summaries

Board of Directors’ Responsiveness to Shareholders: Evidence from Shareholder Proposals

Keywords: by Yonca Ertimur, Fabrizio Ferri & Stephen R. Stubben
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

differing results of high-tech companies started in Silicon Valley and Boston's Route 128 loop. What is different about Nanda's work is that it's some of the first research to go beyond the regional level to consider peer effects within a... View Details
Keywords: by Julia Hanna
  • 06 Aug 2009
  • Working Paper Summaries

Buy Local? The Geography of Successful and Unsuccessful Venture Capital Expansion

Keywords: by Henry Chen, Paul A. Gompers, Anna Kovner & Josh Lerner
  • 20 Nov 2012
  • First Look

First Look: November 20

the U.S. Department of Agriculture's approval of genetically modified organisms (GMOs), we find that product assessments by powerful stakeholders and peer agencies influence product approval and that their effects vary under different... View Details
Keywords: Sean Silverthorne
  • 10 May 2011
  • First Look

First Look: May 10

http://www.hbs.edu/research/pdf/11-086.pdf With a Little Help from My (Random) Friends: Success and Failure in Post-Business School Entrepreneurship Authors:Josh Lerner and Ulrike Malmendier Abstract To what extent do peers affect our... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

Science (forthcoming) Abstract While monitoring and regulation can be used to combat socially costly unethical conduct, their intended targets are often able to avoid regulation or hide their behavior. This surrenders at least part of the... View Details
Keywords: Sean Silverthorne
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

One thing that stuck with Pete Stavros from the dinner-table conversations of his youth was that capitalism seemed fundamentally broken for his father, who earned an hourly wage working construction. The incentive was not there for Stavros’ dad and his View Details
Keywords: by Avery Forman
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

recent salvo comes from Wharton’s Adam Grant, who wrote in the June 5 New York Times, “’Be yourself’ is actually terrible advice Nobody wants to see your true self.” "Authentic leaders monitor their words and behaviors carefully to... View Details
Keywords: by Bill George
  • 20 Oct 2009
  • First Look

First Look: October 20

investing" by creating a new asset class for investors who care about social impact. Doing so will require working with competitors in the field in order to establish benchmarks and standards of measurement. How can Acumen build industry-wide benchmarks when View Details
Keywords: Martha Lagace
  • 29 Sep 2009
  • First Look

First Look: September 29

inventions as the top 1% of U.S. inventions for a technology during 1975-1984 in terms of subsequent citations. Patenting growth is significantly higher in cities and technologies where breakthrough inventions occur after 1984 relative to View Details
Keywords: Martha Lagace
  • 30 Apr 2013
  • First Look

First Look: April 30

a road map that will enable you to defy conventional wisdom, resist peer pressure, and carve out a path that fits your unique skills and passions? Harvard Business School's Robert Steven Kaplan, leadership expert and author of the highly... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

the researchers, is intensive mentoring and monitoring of staff. “Because many young companies face both technological and market risks, founders may prioritize dealing with these challenges rather than the more mundane aspects of human... View Details
Keywords: by Dina Gerdeman
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

making all decisions solo), and still needs some oversight. More than 100 employees: Capable of borrowing the car for a weekend road trip with friends. Hand over the keys! If your leaders feel that you won’t give them the keys, that you are backseat driving or View Details
Keywords: by Julia Austin
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

according to Larkin's 2009 paper "Paying $30,000 for a Gold Star: An Empirical Investigation into the Value of Peer Recognition to Software Salespeople." The paper describes a field study at a large enterprise software firm, where... View Details
Keywords: by Carmen Nobel
  • 22 Nov 2016
  • First Look

November 22, 2016

some policy implications for regulators designing third-party monitoring regimes. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51917 The Search for Peer Firms: When Do Crowds Provide... View Details
Keywords: Sean Silverthorne

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