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- 01 Oct 2000
- News
Internet Tsunami
Hiroshi Mikitani (MBA '93) is the founder, president, and CEO of Rakuten, Japan's leading online shopping destination. He believes that because the Internet allows merchants to circumvent the many intermediaries who jack up prices in... View Details
- 14 Sep 2017
- News
The Future of Retail Is Stores That Aren’t Stores
- 01 Apr 2000
- News
At Cyberposium, Amazon's Bezos Debunks Internet Myths
house of some one thousand participants. After attributing the giant bookseller's success to its focus on the customer, Bezos set out to debunk seven "big myths of the Internet." Myth #1: The Internet changes everything. Not really,... View Details
- 26 Jun 2014
- News
Digital Innovation at Sephora
- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
getting people in the door of a museum has intensified. Admission fees and retail income from gift shops and food sales can have a significant impact on the museum as a whole. Because the Smithsonian's NMNH is located in the heart of one... View Details
- 14 Jul 2011
- News
Amazon Takes On California
- 17 Mar 2015
- News
The Success of Monitoring the Economy With Big Data
- 25 Mar 2018
- News
When consumer packaged goods start acting like software
- 01 Jan 2012
- News
Hiroshi Mikitani, MBA 1993
owners of small businesses, as well as Japanese society as a whole, Mikitani began working on a web-based shopping mall. “At the time, the Internet was at an early stage,” he notes. “No one was buying things online in Japan.” Working with... View Details
- 01 Mar 2018
- News
Every Trick in the Book
moment, the model for Barnes & Noble, a venerable but struggling small chain, which that year sold its single remaining location on Fifth Avenue in New York to a bookseller named Leonard Riggio. But the retail landscape was already... View Details
Keywords: April White
- 01 Mar 2004
- News
Derek Ferguson
Music, a retailer based in the Midwest. “Its biggest profit drivers were rap and hip-hop,” he remarks. “I remember thinking that there was a real opportunity to cater more directly to that customer base.” To learn more about the business,... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
been a great friend. It makes me feel so good to know that my advisor is interested in my career and my well-being." Raman and Ton have been studying retail operation, focusing on an operational execution issue - namely, misplaced... View Details
- 01 Dec 2014
- News
Customizing Couture Online
“fashion’s fairy godmother.” It’s easy to remember a time when women didn’t buy high-end fashion online—it was barely a decade ago. Magnúsdóttir watched the birth of the online fashion industry as a retail consultant and a cofounder of a... View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the store was struggling to compete in the... View Details
- 01 Jan 2009
- News
Jorge Paulo Lemann, A.B. 1961; Carlos A. Sicupira, OPM 9, 1984; Marcel H. Telles, OPM 10, 1985
grown the concern into one of Brazil’s largest nonfood discount retailers with some 500 stores and a powerful Internet presence: Today, half of Lojas’s sales take place online. In 1993, Sicupira, Jorge Paulo... View Details
- 01 Aug 1998
- News
A Roaring Success in the Windy City
example, Associate Professor Nancy F. Koehn facilitated a lively conversation that addressed the challenges that retailers face, the role of brands, and the importance of human capital. Alumni panelists who added their firsthand knowledge... View Details
- 01 Sep 2003
- News
Jeanne Jackson
When you look at two of the biggest developments in business in the last 25 years — globalization and the Internet — Jeanne P. Jackson has been right in the thick of it. Before launching her own small investment and consulting firm last... View Details
- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re... View Details
- 01 Apr 1998
- News
Booting Up
SELLING SHOES on the Internet was pretty far from Barbara Thornton's mind when she enrolled at HBS at the age of 45. The city planner and international consultant figured that opening power plants in Southeast Asia would best challenge... View Details
Keywords: Marguerite Rigoglioso