Publications

October 2019 (Revised February 2020)
Case

Brightview Senior Living

By: Lynda M. Applegate and James Weber

Marilynn Duker, CEO, was exploring how to grow the company while maintaining the culture that made it a leader in the field of senior housing. Brightview constructed and operated senior living apartment communities that offered independent living, assisted living, and... View Details

Keywords: Growth and Development Strategy; Organizational Culture; Employee Relationship Management; Real Estate Industry; United States

28 Sep 2016
Blog Post

Tackling Inequality: An HBS Independent Project

Like many of my classmates, I embraced this type of leadership prior to HBS by volunteering with community organizations. I came to HBS knowing that community leadership would live alongside my professional and personal View Details

01 Dec 2019
News

Turning Point: Living History

focus on building a better future in a newly independent country. There was also a great deal of trauma around the violence that people had witnessed and didn’t want to revisit. My father didn’t even know what his mother and her sister... View Details

Keywords: museums; India; nonprofits; career paths; leadership; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment

October 2014 (Revised June 2021)
Teaching Note

Making Room for the Baby Boom: Senior Living

By: Charles F. Wu and Ben Eppler

Tom Alperin's firm National Development is an experienced multifamily and commercial developer in the Northeast. It has a strong track record for working on challenging projects, delivering high quality products and generating strong returns for his investors. The firm... View Details

Keywords: Housing; Age; Investment Return; Construction Industry; Real Estate Industry; Massachusetts

01 Mar 2023
News

Toward a Life Well Lived

profiles. They then write their own profiles, imagining their lives from the perspective of 10 years after graduation. “There is so much energy—but also angst—around those cases, I started to think about whether I should develop a course... View Details

Keywords: Jennifer Gillespie; Educational Support Services; Educational Services

13 Nov 2020
News

Students craft their post-HBS lives

plan, but preparing for a lifelong journey.” — Leslie Perlow Konosuke Matsushita Professor of Leadership To develop the course, Perlow selected 17 second-year students to work closely with her in a yearlong independent study. To find out... View Details

12 May 2023
Blog Post

Independent Project: The Rise of Electric Heat Pumps

How do you assess the viability of a heat pump? Through an Independent Project with Professor George Serafeim, Meghavi Talati (MBA 2023) set out to develop a tool to help the average consumer navigate this decision. The Rise of Electric... View Details

July 2021 (Revised February 2022)
Case

Mary Kay Inc.: Enriching Women's Lives while Embracing Change

By: Elie Ofek, K. Shelette Stewart and Julia Kelley

In December 2020, Mary Kay Inc. Chief Marketing Officer Sheryl Adkins-Green considered several strategic dilemmas. Founded in 1963 by Mary Kay Ash, Mary Kay was a direct sales company whose Independent Beauty Consultants purchased its beauty and cosmetics products at... View Details

11 Aug 2020
Blog Post

Supporting Independent Workers During COVID-19: One Phone Call at a Time

unaware of the available funds and was seeing much-needed aid dollars going to larger businesses. “This is when FinGig was born – out of a realization that we could use our experience and passion to make a difference in the lives of... View Details

15 Aug 2023
HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

industries, such as construction and medicine, are already extensively using virtual-reality technology. And, of course, “young people today are already living in a 3D virtual world,” via Roblox, Minecraft, and other gaming platforms, Wu... View Details

Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology

08 Feb 2023
News

Sixty Years of Sylvia’s Restaurant

30 Jan 2023
Video

Sixty Years of Sylvia’s Restaurant

July 2022 (Revised October 2022)
Case

Sixty Years of Sylvia’s

By: Christina R. Wing, Carlton Burrell Jr., Chika-Dike Nwokike and Abby Patrick

Sylvia’s Restaurant, approaching its sixtieth anniversary this August, is a testament to the values instilled by the matriarch herself, Sylvia Woods. Despite living through an era of racial oppression and poverty, Sylvia accessed financing and established her financial... View Details

Keywords: Community; Legacy; Small Business; Values and Beliefs; Success; Expansion; Growth and Development Strategy

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

Github, among others, were 4.4 percent more productive than those following a more traditional “work-from-home” policy that gives schedule flexibility but requires workers to live near the office. “While prior academic research has... View Details

Keywords: by Kristen Senz

06 Jul 2020
News

The UK Says It Loves Immigrants. Will Immigrants Believe It?

21 Oct 2014
First Look

First Look: October 21

Senior Living Tom Alperin's National Development has purchased a building site in affluent Wellesley, MA, and is in the process of deciding whether to build apartments, a combination of independent View Details

Keywords: Sean Silverthorne

April 2008 (Revised May 2008)
Case

Commonwealth Care Alliance: Elderly and Disabled Care

By: Michael E. Porter and Jennifer F Baron

Individuals enrolled in both Medicare and Medicaid, known as dual eligibles, are among the highest-cost beneficiaries in the US. Commonwealth Care Alliance, a small nonprofit insurer and care delivery system in Massachusetts, operated under a public demonstration... View Details

Keywords: Programs; Public Sector; Alliances; Policy; Age; Service Delivery; Value; Health Care and Treatment; Welfare; Insurance Industry; Health Industry; Massachusetts