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- September 2016
- Case
Hewlett Packard Enterprise: The Dandelion Program
By: Gary P. Pisano and Robert D. Austin
This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details
Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry
Pisano, Gary P., and Robert D. Austin. "Hewlett Packard Enterprise: The Dandelion Program." Harvard Business School Case 617-016, September 2016.
- December 1999
- Case
Hewlett Packard Co.'s Home Products Division (D): The Matrix Model
By: David J. Arnold and Carin-Isabel Knoop
Supplements the (A) case. View Details
Arnold, David J., and Carin-Isabel Knoop. "Hewlett Packard Co.'s Home Products Division (D): The Matrix Model." Harvard Business School Case 500-063, December 1999.
- March 2000 (Revised February 2005)
- Case
Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers
By: Das Narayandas and Robert C. Dudley
In late 1996, Manuel Diaz, head of Worldwide Sales for Hewlett-Packard's (HP) Computer Systems Organization (CSO), is reviewing the results of an audit of HP's enterprise customer management approach with the objective of identifying market and organizational... View Details
Keywords: Accounting Audits; Transformation; Customer Relationship Management; Cost vs Benefits; Marketing Strategy; Sales; Computer Industry
Narayandas, Das, and Robert C. Dudley. "Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers." Harvard Business School Case 500-064, March 2000. (Revised February 2005.)
- June 2002
- Teaching Note
Hewlett Packard-Computer Systems Organization: Selling to Enterprise Customers, TN
By: Das Narayandas
Teaching Note for (9-500-064). View Details
Keywords: Computer Industry
- February 2018
- Case
Road Rage at the DMV
By: Andrew Wasynczuk, Katherine Baldiga Coffman and Karim Sameh
When Hewlett-Packard Enterprise notified the Rhode Island's Governor's Office that it wouldn't be able to deliver a "fully-functioning" technology upgrade for the Department of Motor Vehicles, both parties had reached a breaking point. While HPE argued that it would... View Details
Keywords: Department Of Motor Vehicles; Hewlett Packard; Hewlett Packard Enterprise; HP; HPE; Dispute Resolution; Litigation; Governor; Government; Dispute; Negotiation Process; Conflict and Resolution; Negotiation; Government and Politics; Technology Industry; Rhode Island
Wasynczuk, Andrew, Katherine Baldiga Coffman, and Karim Sameh. "Road Rage at the DMV." Harvard Business School Case 918-013, February 2018.
- November 2005 (Revised May 2007)
- Case
HP Nanotech: Partnership with CNSI
Stan Williams, leading nanotech researcher at Hewlett Packard Laboratories, must decide whether to renew the firm's sponsorship of California NanoSystems Institute, spend the funds on internal R&D, or fund foreign universities. Illustrates the challenge of managing... View Details
Keywords: Information Technology; Partners and Partnerships; Investment; Collaborative Innovation and Invention; Business and Community Relations; Financial Strategy; Technology Industry; California
Fleming, Lee, Marie Thursby, and James Quinn. "HP Nanotech: Partnership with CNSI." Harvard Business School Case 606-045, November 2005. (Revised May 2007.)
- October 2010 (Revised July 2012)
- Case
Hewlett-Packard Company: CEO Succession in 2010
By: Jay W. Lorsch, Krishna G. Palepu and Melissa Barton
Mark Hurd resigned as the CEO of Hewlett Packard in 2010 after the board discovered that he had misfiled expense reports and paid an H.P. contractor for unsubstantiated work. After Hurd left H.P., he joined Oracle, an H.P. competitor. Soon thereafter, the H.P. board... View Details
Keywords: Ethics; Governing and Advisory Boards; Leadership Development; Management Succession; Competitive Strategy; Technology Industry
Lorsch, Jay W., Krishna G. Palepu, and Melissa Barton. "Hewlett-Packard Company: CEO Succession in 2010." Harvard Business School Case 411-056, October 2010. (Revised July 2012.)
- October 2021
- Case
(180) Days of Quibi
By: David J. Collis and Terrence Shu
Mobile streaming app Quibi was ready to take the entertainment world by storm at its April 2020 launch. Backed by $1.75 billion, influential investors from Hollywood to Wall Street eagerly anticipated early success for this brainchild of Meg Whitman, former CEO of... View Details
Collis, David J., and Terrence Shu. "(180) Days of Quibi." Harvard Business School Case 722-377, October 2021.
- Article
Neurodiversity as a Competitive Advantage
By: Robert D. Austin and Gary P. Pisano
Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including those in pattern recognition, memory, and mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of... View Details
Austin, Robert D., and Gary P. Pisano. "Neurodiversity as a Competitive Advantage." Harvard Business Review 95, no. 3 (May–June 2017): 96–103.
- 2010
- Chapter
Women and Leadership: Defining the Challenges
By: Robin J. Ely and Deborah L. Rhode
We use the experience of Carly Fiorina as an introduction to the continued challenges faced by women in top leadership roles. Although Fiorina, on becoming CEO of Hewlett Packard in 1999, asserted that "there is not a glass ceiling," her memoir eight years later... View Details
Ely, Robin J., and Deborah L. Rhode. "Women and Leadership: Defining the Challenges." Chap. 14 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana. Harvard Business Press, 2010.
- 11 Jul 2016
- HBS Case
Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities
partner group. SAP employees also received autism awareness training in what Pisano calls “a lot of internal selling.” Other companies that either have programs or are starting one include Towers Watson, Hewlett View Details
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
crisis—to achieve sustained high commitment from all stakeholders: employees, customers, investors, and community," says Beer. "These firms stand out by having achieved long periods of excellence." HCHP stalwarts include Southwest, Johnson & Johnson, View Details
Keywords: by Martha Lagace
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
convictions of the Valley's remarkable innovators, who created not just a company but an industry, still echo through the community. Bill Hewlett and David Packard influenced the older generation directly;... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
in K-12 education, has brought to a collaboration with Hewlett Packard (HP) high credibility and access to key curriculum decision makers in the public education system. A leading designer, manufacturer, and... View Details
Keywords: by James Austin
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
external shock—such as the events of September 11. Q: In the real world, who are the best examples of four-drive leaders, and why? A: Some of the best examples we know of four-drive leaders are people like Bill Hewlett and David View Details
Keywords: by Sean Silverthorne
- 04 Oct 2016
- First Look
October 4, 2016
development, and public sector innovation. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/417021-PDF-ENG Harvard Business School Case 617-016 Hewlett Packard Enterprise: The Dandelion Program... View Details
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
as a last resort; at the same time, reinvent your business." There are several ways companies have done this. – Rely on attrition to right size. – Use redeployment and make layoffs a last resort. Hewlett View Details
Keywords: by Martha Lagace
- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
expression of mere preferences in brand. (See also the sidebar, ZMET and the Mind of the Market Lab.) Already, more than 1,400 people have been interviewed with ZMET for such diverse clients as General Motors, Christian Dior, Hewlett... View Details
Keywords: by Martha Lagace
- 16 Nov 1999
- Lessons from the Classroom
Leading Change and Organizational Renewal
will rise to some level of success, only to fail and, perhaps, later recreate themselves under crisis conditions. O'Reilly: Here's an example. If you asked someone thirty years ago what business Hewlett View Details
Keywords: by Staff
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in... View Details
Keywords: Re: Multiple Faculty