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      • August 2025
      • Case

      Emory Healthcare on the Front Lines of the Nursing Workforce Crisis (B)

      By: Susanna Gallani, Karen L. Sedatole, Sarah Mehta and Nicole Zelazko
      This supplement to the Emory Healthcare (A) case details organizational developments from July 2023 through October 2024. It explores leadership transitions, expanded recruitment efforts, compensation strategy shifts, and technology investments aimed at addressing... View Details
      Keywords: Health Care and Treatment; Human Resources; Compensation and Benefits; Organizational Culture; Technology Adoption; Retention; Working Conditions; Health Industry; United States
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      Gallani, Susanna, Karen L. Sedatole, Sarah Mehta, and Nicole Zelazko. "Emory Healthcare on the Front Lines of the Nursing Workforce Crisis (B)." Harvard Business School Case 126-012, August 2025.
      • August 2025
      • Background Note

      A Managerial Perspective on Clinical Trials

      By: Arthur A. Daemmrich, Satish Tadikonda and William Marks
      This note describes the history and regulation of clinical trials, managerial challenges related to pharmaceutical product testing, and current debates regarding prescription drug safety. Since clinical testing takes between five and seven years, and consumes up to 70... View Details
      Keywords: Governing Rules, Regulations, and Reforms; Health Testing and Trials; Product Development; Safety; Biotechnology Industry; Pharmaceutical Industry
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      Daemmrich, Arthur A., Satish Tadikonda, and William Marks. "A Managerial Perspective on Clinical Trials." Harvard Business School Background Note 826-064, August 2025.
      • July 2025
      • Case

      DaVita: From Kidney Dialysis to Kidney Care

      By: Leemore Dafny and Zander Cowan
      This case traces DaVita’s transformation from a struggling dialysis provider to an industry leader, and invites students to assess the strategy behind its rise. It explores how operational execution, organizational culture, and regulatory policy interact to shape... View Details
      Keywords: Strategic Analysis
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      Dafny, Leemore, and Zander Cowan. "DaVita: From Kidney Dialysis to Kidney Care." Harvard Business School Case 326-039, July 2025.
      • July 2025
      • Case

      Osteoboost: Go-To-Market Strategy in a Healthcare Startup

      By: Regina E. Herzlinger, Ben Creo, Jacob M. Cook and Rachel Lev-Corn
      Osteoboost focuses on how a health care Medtech startup with a new device for treating osteopenia. The firm decides among alternative go-to-market strategies, including B2B (the firm to healthcare providers), DTC (directly to consumers), or some combination of the two... View Details
      Keywords: Business Startups; Innovation Strategy; Financial Strategy; Health Industry; Health Industry; United States
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      Herzlinger, Regina E., Ben Creo, Jacob M. Cook, and Rachel Lev-Corn. "Osteoboost: Go-To-Market Strategy in a Healthcare Startup." Harvard Business School Case 326-031, July 2025.
      • July 3, 2025
      • Article

      A New Framework for Reducing Healthcare Disparities

      By: Susanna Gallani, Mary Lynch Witkowski, Lidia M. V. R. Moura and Katie Sonnefeldt
      Despite decades of initiatives to address healthcare inequities in the U.S., disparities across race, gender, geography, and income remain stubbornly persistent. This article introduces the Strategic Fingerprint Framework for Health Equity, a practical, principle-based... View Details
      Keywords: Equality and Inequality; Demographics; Outcome or Result; Health Care and Treatment; Framework; Health Industry
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      Gallani, Susanna, Mary Lynch Witkowski, Lidia M. V. R. Moura, and Katie Sonnefeldt. "A New Framework for Reducing Healthcare Disparities." Harvard Business Review Digital Articles (July 3, 2025).
      • July 2025
      • Case

      The Future in Sight: LumineticsCore and the First Autonomous AI for Diagnostics

      By: Michael Lingzhi Li and Tinglong Dai
      After two decades of research, Dr. Michael Abramoff successfully launched LumineticsCore—the first autonomous AI system authorized by the FDA to diagnose diabetic retinopathy without physician oversight. The case traces his journey across algorithm design, clinical... View Details
      Keywords: Healthcare; AI; Regulation; Medical Technology; Health Care and Treatment; AI and Machine Learning; Medical Specialties; Health Industry; Health Industry; United States
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      Li, Michael Lingzhi, and Tinglong Dai. "The Future in Sight: LumineticsCore and the First Autonomous AI for Diagnostics." Harvard Business School Case 626-019, July 2025.
      • June 2025
      • Case

      Larry Culp at General Electric: Rebuilding an American Icon

      By: Nitin Nohria, Kayti Stanley, Ashka Stephen and Drew Goydan
      As he takes over as CEO of the iconic industrial giant General Electric, Larry Culp faces a range of urgent issues as the company is delisted from the DJIA and is seen by many as heading towards bankruptcy. Culp steers GE through a series of carefully thought-out moves... View Details
      Keywords: Leadership; Restructuring; Financial Management; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Business and Shareholder Relations; Perception; Corporate Strategy; Value; Health Industry; Health Industry; Health Industry; Health Industry; North America; Europe
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      Nohria, Nitin, Kayti Stanley, Ashka Stephen, and Drew Goydan. "Larry Culp at General Electric: Rebuilding an American Icon." Harvard Business School Case 925-304, June 2025.
      • 2025
      • Working Paper

      How Firms Respond to Worker Activism: Evidence from Global Supply Chains

      By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
      Social movement pressures can lead organizations to concede and improve social performance to avoid disruption costs, but we theorize that such responses evoke concession costs that prompt organizations to shift resources and attention from other social domains whose... View Details
      Keywords: Worker Activism; Labor Standards; Tradeoffs; Global Supply Chains; Internal Governance Structure; Public Opinion; Supply Chain; Corporate Accountability; Corporate Social Responsibility and Impact; Working Conditions
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      Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "How Firms Respond to Worker Activism: Evidence from Global Supply Chains." Harvard Business School Working Paper, No. 25-061, June 2025.
      • May 2025
      • Case

      Dell Med: Transforming Care Delivery & Payment

      By: Robert S. Kaplan, David N. Bernstein and Mary L. Witkowski
      Health care in the U.S. and globally continues to undergo massive transformation, surging towards a system that rewards value for patients. However, widespread adoption of value-based health care remains a challenge. This case study focuses on the care delivery... View Details
      Keywords: Integrated Practice Units; Outcomes Measurement; Time-Driven Activity-Based Costing; Health Care and Treatment; Business Strategy; Leading Change; Decisions; Transformation; Service Delivery; Adoption; Value; Health Industry; United States; Texas
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      Kaplan, Robert S., David N. Bernstein, and Mary L. Witkowski. "Dell Med: Transforming Care Delivery & Payment." Harvard Business School Case 125-117, May 2025.
      • May 2025 (Revised June 2025)
      • Supplement

      Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

      By: Linda A. Hill and Lydia Begag
      This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
      Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Health Pandemics; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Leading Change; Product Launch; Supply Chain; Organizational Change and Adaptation; Alignment; Health Industry; Health Industry; Health Industry; United States; Asia; Europe; Latin America
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      Hill, Linda A., and Lydia Begag. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)." Harvard Business School Supplement 425-079, May 2025. (Revised June 2025.)
      • May 2025
      • Teaching Note

      The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation

      By: Tsedal Neeley
      Teaching Note for HBS Case No. 425-720. Florian Hillen, co-founder and CEO of VideaHealth, a startup using artificial intelligence (AI) to detect dental conditions on x-rays, spent the early years of his company laying the groundwork for an AI factory. This AI factory,... View Details
      Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technological Innovation; Technology Adoption; Management Style; Organizational Culture; Success; Health Industry; Health Industry; United States
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      Neeley, Tsedal. "The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation." Harvard Business School Teaching Note 425-102, May 2025.
      • May 2025
      • Case

      Fidji Simo: Growing the Pie at Instacart

      By: Hubert Joly, Leonard A. Schlesinger and James Barnett
      In January 2025, Instacart CEO Fidji Simo considers strategies for continuing to grow Instacart from a grocery delivery platform to a holistic grocery technology company, including in-store grocery technology and expanding partnerships across the grocery sector. View Details
      Keywords: Change Management; Transformation; Customers; Food; Health; Working Conditions; Leading Change; Operations; Going Public; Strategy; Growth and Development Strategy; Business or Company Management; Food and Beverage Industry; Technology Industry; United States; Canada
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      Joly, Hubert, Leonard A. Schlesinger, and James Barnett. "Fidji Simo: Growing the Pie at Instacart." Harvard Business School Case 325-052, May 2025.
      • May 2025 (Revised May 2025)
      • Case

      Humana Commits to Value-Based Care

      By: V.G. Narayanan, Henry Eyring and David Lane
      In late 2023, CEO Bruce Broussard reviewed health insurer Humana’s transformation into a value-based care ecosystem. Under its CenterWell brand, the several millions of members in Humana Medicare Advantage plans now had access to Humana-provided primary care, home... View Details
      Keywords: Business Model; Business Units; Financing and Loans; Innovation Strategy; Growth and Development Strategy; Service Operations; Mergers and Acquisitions; Insurance; Health Care and Treatment; Partners and Partnerships; Health Industry; Health Industry; United States
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      Narayanan, V.G., Henry Eyring, and David Lane. "Humana Commits to Value-Based Care." Harvard Business School Case 125-013, May 2025. (Revised May 2025.)
      • 2025
      • Working Paper

      Healthcare Provider Bankruptcies

      By: Samuel Antill, Ashvin Gandhi, Jessica Bai and Adrienne Sabety
      Healthcare firms are filing for Chapter 11 bankruptcy at record rates. We find that bankruptcies increase healthcare staff turnover, worsen care, and harm patients. Using a difference-in-differences design, we estimate that a bankruptcy filing immediately increases... View Details
      Keywords: Insolvency and Bankruptcy; Health Care and Treatment; Outcome or Result; Retention; Health Industry
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      Antill, Samuel, Ashvin Gandhi, Jessica Bai, and Adrienne Sabety. "Healthcare Provider Bankruptcies." NBER Working Paper Series, No. 33763, May 2025.
      • April 2025
      • Case

      Campbell's Recipe for Advancing School Nutrition

      By: Hise O. Gibson, F. Christopher Eaglin and Ai-Ling Jamila Malone
      In 2021, The Campbell’s Company launched Full Futures, a collective impact initiative aimed at advancing school nutrition environments in underserved communities. The program started in Camden, NJ—home to Campbell’s headquarters—and later expanded to Charlotte, NC, and... View Details
      Keywords: Strategy; Leadership; Corporate Social Responsibility and Impact; Education; Nutrition; Social Enterprise; Business and Community Relations; Decision Making; Operations; Partners and Partnerships; Food and Beverage Industry; New Jersey; North Carolina; Pennsylvania
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      Gibson, Hise O., F. Christopher Eaglin, and Ai-Ling Jamila Malone. "Campbell's Recipe for Advancing School Nutrition." Harvard Business School Case 625-117, April 2025.
      • April 2025
      • Case

      #FutureFresenius: Implementing a New Strategy to Transform the Company and Advance Patient Care

      By: David J. Collis, Benjamin C. Esty and Haisley Wert
      In February 2024, Fresenius CEO Michael Sen reflected on the company’s transformation journey from his office in Bad Homburg, Germany. With revenues of €22 billion and a mission to advance patient care, Fresenius had built a strong reputation through decades of... View Details
      Keywords: Strategic Planning; Corporate Strategy; Transformation; Finance; Leading Change; Organizational Culture; Organizational Structure; Alignment; Health Industry; Germany; United States
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      Collis, David J., Benjamin C. Esty, and Haisley Wert. "#FutureFresenius: Implementing a New Strategy to Transform the Company and Advance Patient Care." Harvard Business School Case 725-361, April 2025.
      • March 2025
      • Case

      Niramai: An AI Solution to Save Lives

      By: Rembrand Koning, Maria P. Roche and Kairavi Dey
      Founded in 2017, Niramai developed Thermalytix, a breast cancer screening tool. Thermalytix used a high-resolution thermal sensing device and machine learning algorithms to analyze thermal images and detect tumors. Its patented solution leveraged big data analytics,... View Details
      Keywords: Entrepreneurship; AI and Machine Learning; Technology Adoption; Health Care and Treatment; Innovation and Management; Entrepreneurial Finance; Business Strategy; Science-Based Business; Health Industry; Health Industry; Asia; India; South Asia
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      Koning, Rembrand, Maria P. Roche, and Kairavi Dey. "Niramai: An AI Solution to Save Lives." Harvard Business School Case 725-439, March 2025.
      • 2025
      • Working Paper

      Expert Patients’ Use of Avoidable Health Care

      By: Amitabh Chandra, Pragya Kakani and Simone Matecna
      We measure whether expert patients – those trained as physicians and nurses – have fewer emergency department visits and the reasons for these differences. Relative to similar patients physicians and nurses had 19.8% and 5.1% fewer ED visits, principally due to fewer... View Details
      Keywords: Health Care and Treatment; Service Delivery; Health Industry
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      Chandra, Amitabh, Pragya Kakani, and Simone Matecna. "Expert Patients’ Use of Avoidable Health Care." NBER Working Paper Series, No. 33573, March 2025.
      • February 2025
      • Supplement

      Intenseye: Powering Workplace Health and Safety with AI (B)

      By: Michael W. Toffel, Shane Greenstein and Sadika El Hariri
      Intenseye used its $25 million series A funds to refine and expand its digital safety platform while refining its target markets and ideal customer profile. As the company implemented new approaches to create value for its clients, such as developing an AI-powered... View Details
      Keywords: Safety Performance; Occupational Safety; Innovation; Safety; Operations; Health; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Supply Chain Management; Performance Improvement; Entrepreneurship; Product Development; Customer Relationship Management; Value Creation; Venture Capital; Growth and Development Strategy; Information Technology Industry; United States; Europe; Middle East; Turkey
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      Toffel, Michael W., Shane Greenstein, and Sadika El Hariri. "Intenseye: Powering Workplace Health and Safety with AI (B)." Harvard Business School Supplement 625-025, February 2025.
      • February 2025
      • Case

      K Health: Scaling an AI Medical Clinic

      By: Iavor I Bojinov, Karim R. Lakhani, Sarah Sasso and Carin-Isabel Knoop
      K Health, an AI-driven healthcare platform, faced the challenge of scaling its operations to reach 10 million annual visits within two years. Founded in 2016 with the vision of leveraging AI and data to improve healthcare accessibility, the company evolved from a... View Details
      Keywords: Business Model; Health Care and Treatment; AI and Machine Learning; Growth and Development Strategy; Competition; Expansion; Health Industry; Health Industry; United States; Israel
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      Bojinov, Iavor I., Karim R. Lakhani, Sarah Sasso, and Carin-Isabel Knoop. "K Health: Scaling an AI Medical Clinic." Harvard Business School Case 625-091, February 2025.
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