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- All HBS Web (20)
- Faculty Publications (8)
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- All HBS Web (20)
- Faculty Publications (8)
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- Fall 2008
- Article
Do Report Cards Tell Consumers Anything They Don’t Already Know? The Case of Medicare HMOs
By: Leemore S. Dafny and David Dranove
Dafny, Leemore S., and David Dranove. "Do Report Cards Tell Consumers Anything They Don’t Already Know? The Case of Medicare HMOs." RAND Journal of Economics 39, no. 3 (Fall 2008): 790–821.
- 2011
- Chapter
Health Care Applications: From Hospitals to Physicians, from Productive Efficiency to Quality Frontiers
By: Jon Chilingerian and H. David Sherman
This chapter focuses on health-care applications of DEA. The paper begins with a brief history of health applications and discusses some of the models and the motivation behind the applications. Using DEA to develop quality frontiers in health services is offered as a... View Details
Keywords: Data Envelopment Analysis; Physicians; Hospitals; HMOs; Frontier Analysis; Efficiency; Health Care and Treatment; Performance; Quality
Chilingerian, Jon, and H. David Sherman. "Health Care Applications: From Hospitals to Physicians, from Productive Efficiency to Quality Frontiers." Chap. 16 in Handbook on Data Envelopment Analysis. 2nd edition Vol. 164, edited by William W. Cooper, Lawrence M. Seiford, and Joe Zhu, 445–493. International Series in Operations Research & Management Science. New York, NY: Springer, 2011.
- September 1997
- Case
Radiology Management Sciences
Radiology Management Sciences (RMS) analyzes diagnostic imaging claims to help HMOs and insurers control utilization. As industry changes threaten RMS's profitability, the company's founders contemplate two alternative business models. View Details
Corts, Kenneth S., and Grady M. Clouse. "Radiology Management Sciences." Harvard Business School Case 798-009, September 1997.
- September 1995 (Revised February 1996)
- Case
Apollo Hospitals of India (A)
Dr. Prathap Reddy has created India's first corporate hospital, Apollo Hospitals of Madras. The hospital is managed according to an integrated philosophy of customer service and support to employees. A new hospital, in the city of Hyderabad, has not performed as well,... View Details
Keywords: Employee Relationship Management; Franchise Ownership; Health Care and Treatment; Customer Focus and Relationships; Business Strategy; Health Industry; India
Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (A)." Harvard Business School Case 396-027, September 1995. (Revised February 1996.)
- Teaching Interest
Overview
Course Requirements
Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.
Career Focus
For... View Details
Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.
Career Focus
For... View Details
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
the quality of the resulting information. Later in the afternoon, Herzlinger led a session in which participants analyzed government's role in a consumer-driven system. In a far-reaching discussion, those on the front lines of patient care, government, and View Details
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
to be like this. About twenty years ago, managed care was widely viewed as the silver bullet that would curb cost increases while ensuring patients good and convenient treatment. But managed care has been a bust. The original HMO... View Details
Keywords: by Regina E. Herzlinger
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
as supermarkets and health clubs, could offer products alongside the more established sources like HMOs and pharmacies. Genzyme: Mara Aspinall (photo: courtesy Genzyme) A Healthy Controversy All this "cross-pollination"—whether... View Details
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
was available. Physicians in primary care and those practicing in HMOs were twice as likely as others to cite this reason. About one-fifth of the time the physician did not prescribe the drug because of the patient's choice, after the... View Details
Keywords: by Manda Salls
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
ventures aimed to grow the company from its core HMO business into the consumer health organization market, Phanstiel threw out a system in which managers' variable compensation was largely based on overall company performance and tied... View Details
Keywords: by Paul Michelman