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- All HBS Web (20)
- Faculty Publications (8)
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- All HBS Web (20)
- Faculty Publications (8)
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- Fall 2008
- Article
Do Report Cards Tell Consumers Anything They Don’t Already Know? The Case of Medicare HMOs
By: Leemore S. Dafny and David Dranove
Dafny, Leemore S., and David Dranove. "Do Report Cards Tell Consumers Anything They Don’t Already Know? The Case of Medicare HMOs." RAND Journal of Economics 39, no. 3 (Fall 2008): 790–821.
- 2011
- Chapter
Health Care Applications: From Hospitals to Physicians, from Productive Efficiency to Quality Frontiers
By: Jon Chilingerian and H. David Sherman
This chapter focuses on health-care applications of DEA. The paper begins with a brief history of health applications and discusses some of the models and the motivation behind the applications. Using DEA to develop quality frontiers in health services is offered as a... View Details
Keywords: Data Envelopment Analysis; Physicians; Hospitals; HMOs; Frontier Analysis; Efficiency; Health Care and Treatment; Performance; Quality
Chilingerian, Jon, and H. David Sherman. "Health Care Applications: From Hospitals to Physicians, from Productive Efficiency to Quality Frontiers." Chap. 16 in Handbook on Data Envelopment Analysis. 2nd edition Vol. 164, edited by William W. Cooper, Lawrence M. Seiford, and Joe Zhu, 445–493. International Series in Operations Research & Management Science. New York, NY: Springer, 2011.
- September 1997
- Case
Radiology Management Sciences
Radiology Management Sciences (RMS) analyzes diagnostic imaging claims to help HMOs and insurers control utilization. As industry changes threaten RMS's profitability, the company's founders contemplate two alternative business models. View Details
Corts, Kenneth S., and Grady M. Clouse. "Radiology Management Sciences." Harvard Business School Case 798-009, September 1997.
- September 1995 (Revised February 1996)
- Case
Apollo Hospitals of India (A)
Dr. Prathap Reddy has created India's first corporate hospital, Apollo Hospitals of Madras. The hospital is managed according to an integrated philosophy of customer service and support to employees. A new hospital, in the city of Hyderabad, has not performed as well,... View Details
Keywords: Employee Relationship Management; Franchise Ownership; Health Care and Treatment; Customer Focus and Relationships; Business Strategy; Health Industry; India
Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (A)." Harvard Business School Case 396-027, September 1995. (Revised February 1996.)
- 01 Nov 2019
- News
Evolution of the consumer focus in healthcare
Strategies for Two-Sided Markets
Many blockbuster products and services that have redefined the global business landscape are built around platforms that tie together two distinct groups of users in a network. Examples include credit cards that link consumers and merchants; operating systems that... View Details
Dutch Leonard
Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details
- Teaching
Overview
Course Requirements
Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.
Career Focus
For... View Details
Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.
Career Focus
For... View Details
- 01 Jun 1999
- News
Ikenna Okezie
patients through their HMOs and would link them online with their lab results, diagnoses, medications, and other relevant information. "We hope to prove that patients will comply more readily with treatment regimens when they understand... View Details
Keywords: Judith A. Ross
- 01 Sep 2004
- News
Mickey Herbert (MBA 1969)
Mickey Herbert parleyed a stint as an administrative assistant to a pediatric neurologist into a successful career as the founder and CEO of a Connecticut HMO. Not bad for someone who confesses he had “no clue” what he wanted to do after leaving HBS —except play... View Details
- 01 Feb 1997
- News
Herzlinger on Health Care: Revolution in Evolution
real market would permit Americans to buy health insurance for themselves, not from a shopper like an HMO. Americans are rejecting what they view as the unfair tactics that HMOs use to keep their costs down: discrimination against... View Details
- 01 Feb 2000
- News
Better Mousetraps: At Product Design Fair, Student Ideas Get Real
money in unnecessary admissions and treatments, and save patients from dangerous procedures they may not need." Gilligan is already talking with several hospitals and HMOs to get the service off the ground. Taking a step away from high... View Details
Keywords: Margie Kelley
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
the quality of the resulting information. Later in the afternoon, Herzlinger led a session in which participants analyzed government's role in a consumer-driven system. In a far-reaching discussion, those on the front lines of patient care, government, and View Details
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
to be like this. About twenty years ago, managed care was widely viewed as the silver bullet that would curb cost increases while ensuring patients good and convenient treatment. But managed care has been a bust. The original HMO... View Details
Keywords: by Regina E. Herzlinger
- 01 Feb 2000
- News
Executives Convene to Discuss Consumer-Driven Health Care
Herzlinger led a session in which participants analyzed government's role in a consumer-driven system. In a far-reaching discussion, those on the front lines of patient care, government, and HMOs spoke out. They advocated an exchange of... View Details
- 01 Jun 2000
- News
The Business of Biotech
could replace the painful prick of a vaccination needle. And as "delivery vehicles" for medicines proliferate, new distribution channels, such as supermarkets and health clubs, could offer products alongside the more established sources like View Details
Keywords: Julia Hanna
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
was available. Physicians in primary care and those practicing in HMOs were twice as likely as others to cite this reason. About one-fifth of the time the physician did not prescribe the drug because of the patient's choice, after the... View Details
Keywords: by Manda Salls
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
ventures aimed to grow the company from its core HMO business into the consumer health organization market, Phanstiel threw out a system in which managers' variable compensation was largely based on overall company performance and tied... View Details
Keywords: by Paul Michelman
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
as supermarkets and health clubs, could offer products alongside the more established sources like HMOs and pharmacies. Genzyme: Mara Aspinall (photo: courtesy Genzyme) A Healthy Controversy All this "cross-pollination"—whether... View Details