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      • Faculty Publications  (201)

      Gary P. PisanoRemove Gary P. Pisano →

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      Gary P. Pisano

      Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and Tenure. Pisano is an expert in competitive strategy, innovation, and operations.  Over the course of his career, Pisano has explored fundamental...

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      • June 2024
      • Supplement

      Pal's Sudden Service (B)

      By: Gary P. Pisano, Francesca Gino and Ruth Page
      Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

      Abstract: Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service... View Details
      Keywords: Growth and Development Strategy; Organizational Culture; Motivation and Incentives; Service Operations; Food and Beverage Industry; Service Industry
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      Pisano, Gary P., Francesca Gino, and Ruth Page. "Pal's Sudden Service (B)." Harvard Business School Multimedia/Video Supplement 917-701, June 2024.
      • March–April 2024
      • Article

      How Fast Should Your Company Really Grow?

      By: Gary P. Pisano
      Growth—in revenues and profits—is the yardstick by which the competitive fitness and health of organizations is measured. Consistent profitable growth is thus a near universal goal for leaders—and an elusive one.

      To achieve that goal, companies need a growth... View Details
      Keywords: Growth and Development Strategy; Growth Management; Business Growth and Maturation; Business Strategy; Organizational Culture
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      Pisano, Gary P. "How Fast Should Your Company Really Grow?" Harvard Business Review 102, no. 2 (March–April 2024): 38–45.
      • February 2024
      • Article

      Diversification as an Adaptive Learning Process: An Empirical Study of General-Purpose and Market-Specific Technological Know-How in New Market Entry

      By: Dominika Kinga Randle and Gary P. Pisano
      An enduring trait of modern corporations is their propensity to diversify into multiple lines of business. Penrosian theories conceptualize diversification as a strategy to exploit a firm’s fungible, yet “untradeable”, resources and point to redeployment of... View Details
      Keywords: Diversification; Market Entry and Exit; Assets
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      Randle, Dominika Kinga, and Gary P. Pisano. "Diversification as an Adaptive Learning Process: An Empirical Study of General-Purpose and Market-Specific Technological Know-How in New Market Entry." Special Issue on Knowledge Resources and Heterogeneity of Entrants within and across Industries. Industrial and Corporate Change 33, no. 1 (February 2024): 238–252.
      • March 2023
      • Case

      Azenta Life Sciences: The Road to Transformation

      By: Gary P. Pisano and Catherine Piner
      When the Board brought Steve Schwartz in as President of Brooks Automation in 2010, they gave him a clear mission: strengthen the company’s core semiconductor equipment business and find a new industry to enter. Over the course of the next decade, Schwartz and the... View Details
      Keywords: Transformation; Business and Shareholder Relations; Market Entry and Exit; Organizational Change and Adaptation; Segmentation; Technology Industry
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      Pisano, Gary P., and Catherine Piner. "Azenta Life Sciences: The Road to Transformation." Harvard Business School Case 623-066, March 2023.
      • March 2023
      • Case

      Woven Planet - Designing Software for the Car of the Future

      By: Gary P. Pisano and Catherine Piner
      Founded in 2021, Woven Planet Holdings—a subsidiary of Toyota Motor Corporation—was developing Arene, an automotive software platform consisting of an operating system, development and simulation tools, and a cloud-based service that could store and analyze vehicle... View Details
      Keywords: Technology; Automated Driving; Innovation; Organizational Culture; Applications and Software; Safety; Product Launch; Product; Auto Industry; Technology Industry
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      Pisano, Gary P., and Catherine Piner. "Woven Planet - Designing Software for the Car of the Future." Harvard Business School Case 623-064, March 2023.
      • Working Paper

      Diversification as an Adaptive Learning Process: An Empirical Study of General-Purpose and Market-Specific Technological Know-How in New Market Entry

      By: Dominika Kinga Randle and Gary P. Pisano
      An enduring trait of modern corporations is their propensity to diversify into multiple lines of business. Penrosian theories conceptualize diversification as a strategy to exploit a firm’s fungible, yet “untradeable,” resources and point to redeployment of... View Details
      Keywords: Growth and Development Strategy; Technology Adoption; Diversification; Market Entry and Exit; Transformation
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      Randle, Dominika Kinga, and Gary P. Pisano. "Diversification as an Adaptive Learning Process: An Empirical Study of General-Purpose and Market-Specific Technological Know-How in New Market Entry." Harvard Business School Working Paper, No. 23-032, December 2022.
      • December 2022
      • Case

      Ed Catmull: Lessons from Leading Pixar Animation Studios

      By: Francesca Gino, Linda Hill, Gary Pisano and Ruth Page
      This stand-alone multimedia case follows Ed Catmull, cofounder of Pixar, after he was vice president at Lucasfilm. Catmull was honored with five Academy Awards®, including an Oscar of Lifetime Achievement for his technical contributions and leadership in computer... View Details
      Keywords: Leadership; Organizational Culture; Motion Pictures and Video Industry
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      Gino, Francesca, Linda Hill, Gary Pisano, and Ruth Page. "Ed Catmull: Lessons from Leading Pixar Animation Studios." Harvard Business School Multimedia/Video Case 921-714, December 2022. (Click here to access this case.)
      • August 2022
      • Case

      Boston Beer Company: Sustaining a Culture for Innovation and Growth

      By: Gary P. Pisano
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      Pisano, Gary P. "Boston Beer Company: Sustaining a Culture for Innovation and Growth." Harvard Business School Case 623-015, August 2022.
      • August 2022
      • Teaching Plan

      Institutionalized Entrepreneurship: Flagship Pioneering

      By: Gary Pisano and Francesca Gino
      Teaching Plan for HBS Case No. 718-484 and Video Supplement 922-706. View Details
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      Pisano, Gary, and Francesca Gino. "Institutionalized Entrepreneurship: Flagship Pioneering." Harvard Business School Teaching Plan 923-007, August 2022.
      • July 2022
      • Article

      A Strategic View of Team Learning in Organizations

      By: Jean-François Harvey, Henrik Bresman, Amy C. Edmondson and Gary P. Pisano
      Research in strategic management and organizational behavior has increasingly focused on understanding how organizations achieve and sustain performance in fast-changing environments. Strategy research suggests that senior managers, through their decisions, influence... View Details
      Keywords: Strategic Management; Organization Behavior; Teams; Organizational Capabilities; Groups and Teams; Learning; Management; Decision Making; Performance; Organizational Design
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      Harvey, Jean-François, Henrik Bresman, Amy C. Edmondson, and Gary P. Pisano. "A Strategic View of Team Learning in Organizations." Academy of Management Annals 16, no. 2 (July 2022): 476–507.
      • Article

      Commitment, Capabilities, and Strategy: A Personal Essay in Honor of Pankaj Ghemawat

      By: Gary P. Pisano
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      Pisano, Gary P. "Commitment, Capabilities, and Strategy: A Personal Essay in Honor of Pankaj Ghemawat." Special Issue on Strategy Through a Ghemawat Lens: Honoring and Building on the Contributions of Pankaj Ghemawat. Strategy Science 7, no. 2 (June 2022): 152–155.
      • February 2022 (Revised August 2022)
      • Case

      Defense Logistics Agency: Dynamic Vaccine Distribution at Scale

      By: Hise Gibson, Gary P. Pisano, Pettis Kent and Michael Norris
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      Gibson, Hise, Gary P. Pisano, Pettis Kent, and Michael Norris. "Defense Logistics Agency: Dynamic Vaccine Distribution at Scale." Harvard Business School Case 622-078, February 2022. (Revised August 2022.)
      • January 2022
      • Supplement

      Institutionalized Entrepreneurship: Flagship Pioneering

      By: Gary Pisano and Francesca Gino
      The link to this case supplement video playlist should be provided to students in advance as preparation for classroom case discussion. View Details
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      Pisano, Gary, and Francesca Gino. "Institutionalized Entrepreneurship: Flagship Pioneering." Harvard Business School Multimedia/Video Supplement 922-706, January 2022.
      • January 2022
      • Case

      Strategic Agility: Lessons from Jazz

      By: Francesca Gino and Gary Pisano
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      Gino, Francesca, and Gary Pisano. "Strategic Agility: Lessons from Jazz." Harvard Business School Multimedia/Video Case 922-704, January 2022.
      • January 2022
      • Case

      Strategic Agility: Lessons from the Game of Poker

      By: Francesca Gino and Gary Pisano
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      Gino, Francesca, and Gary Pisano. "Strategic Agility: Lessons from the Game of Poker." Harvard Business School Multimedia/Video Case 922-705, January 2022.
      • December 2021
      • Article

      The Evolutionary Nature of Breakthrough Innovation: An Empirical Investigation of Firm Search Strategies

      By: Dominika Kinga Randle and Gary P. Pisano
      Breakthrough innovation has been an important topic of study for generations of scholars. Previous research in this domain has focused on exploring the way breakthroughs emerge from cumulative combination and recombination of prior technologies and knowledge components... View Details
      Keywords: Breakthrough Innovation; Exploration And Exploitation; Search Strategy; Innovation and Invention; Technological Innovation; Strategy
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      Randle, Dominika Kinga, and Gary P. Pisano. "The Evolutionary Nature of Breakthrough Innovation: An Empirical Investigation of Firm Search Strategies." Strategy Science 6, no. 4 (December 2021): 290–304.
      • Article

      What Evolution Can Teach Us About Innovation

      By: Noubar Afeyan and Gary P. Pisano
      Many people believe that the process for achieving breakthrough innovations is chaotic, random, and unmanageable. But that view is flawed, the authors argue. Breakthroughs can be systematically generated using a process modeled on the principles that drive evolution in... View Details
      Keywords: Breakthrough Innovation; Variance Generation; Selection Pressure; Emergent Discovery; Innovation and Invention; Value Creation; Innovation Leadership
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      Afeyan, Noubar, and Gary P. Pisano. "What Evolution Can Teach Us About Innovation." Harvard Business Review 99, no. 5 (September–October 2021): 62–72.
      • August 2021
      • Teaching Note

      Ready for Take-Off at Jet It

      By: Gary P. Pisano, Hise O. Gibson and Nicole Gilmore
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      Pisano, Gary P., Hise O. Gibson, and Nicole Gilmore. "Ready for Take-Off at Jet It." Harvard Business School Teaching Note 622-017, August 2021.
      • Article

      Variety of Innovation in Global Value Chains

      By: Giulio Buciuni and Gary P. Pisano
      This article analyzes how the geography and organization of pre- and production stages in Global Value Chains (GVC) contribute to lead firms' innovation development. A novel approach in GVC studies is introduced based on transaction cost economics (TCE) and the... View Details
      Keywords: GVC; Global Value Chains; Manufacturing; Production; Global Range; Innovation and Invention
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      Buciuni, Giulio, and Gary P. Pisano. "Variety of Innovation in Global Value Chains." Art. 101167. Journal of World Business 56, no. 2 (February 2021).
      • January 2021
      • Article

      COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

      By: Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot and Mark van Vugt
      The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work... View Details
      Keywords: COVID-19; Work; Work From Home (WFH); Pandemics; Health Pandemics; Employees; Working Conditions; Organizational Change and Adaptation
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      Kniffin, Kevin M., Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot, and Mark van Vugt. "COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action." American Psychologist 76, no. 1 (January 2021): 63–77.
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