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  • All HBS Web  (3)
    • Research  (2)
  • Faculty Publications  (2)

Show Results For

  • All HBS Web  (3)
    • Research  (2)
  • Faculty Publications  (2)
Page 1 of 3 Results
  • Article

Emotional Acknowledgment: How Verbalizing Others' Emotions Fosters Interpersonal Trust

By: Alisa Yu, Justin M. Berg and Julian Zlatev
People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet, little is known about the relational benefits and risks of acknowledging others’ emotions in the workplace. We draw upon Costly Signaling Theory to posit how emotional... View Details
Keywords: Emotion; Costly Signaling; Interpersonal Trust; Emotional Valence; Interpersonal Relationships; Empathic Accuracy; Emotions; Relationships; Trust; Interpersonal Communication
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Yu, Alisa, Justin M. Berg, and Julian Zlatev. "Emotional Acknowledgment: How Verbalizing Others' Emotions Fosters Interpersonal Trust." Organizational Behavior and Human Decision Processes 164 (May 2021): 116–135.
  • September 2019
  • Article

The Interpersonal Costs of Dishonesty: How Dishonest Behavior Reduces Individuals' Ability to Read Others' Emotions

By: J.J. Lee, H. Hardin, B. Parmar and F. Gino
In this research, we examine the unintended consequences of dishonest behavior for one’s interpersonal abilities and subsequent ethical behavior. Specifically, we unpack how dishonest conduct can reduce one’s generalized empathic accuracy—the ability to accurately read... View Details
Keywords: Dishonesty; Empathy; Ethics; Behavior; Interpersonal Communication; Emotions; Perception
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Lee, J.J., H. Hardin, B. Parmar, and F. Gino. "The Interpersonal Costs of Dishonesty: How Dishonest Behavior Reduces Individuals' Ability to Read Others' Emotions." Journal of Experimental Psychology: General 148, no. 9 (September 2019): 1557–1574.
  • 06 May 2022
  • Blog Post

Career Advice: Starting a Sustainable Startup

(planting trees where there were no trees previously) all play a role in taking in carbon dioxide from the atmosphere. But, it can be a challenge to efficiently and accurately measure how much carbon stock is stored in a forest. The startup I co-founded, Gaia AI, is... View Details
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