Cultural Diversity - Publications - Faculty & Research - Harvard Business School

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May 2006
Module Note

Leading Culturally Diverse Teams

By: Robin J. Ely

Describes the Leading Culturally Diverse Teams module (eight class sessions), which teaches students the leadership perspectives and skills necessary to develop high-functioning, culturally diverse teams (teams diverse in, for example, race, ethnicity, gender,... View Details

Keywords: Competency and Skills; Diversity; Leadership; Groups and Teams; Perspective; Culture

Article

Cultural Diversity on Wall Street: Evidence from Consensus Earnings Forecasts

By: Kenneth Merkley, Roni Michaely and Joseph Pacelli

We examine how cultural differences among agents influence the aggregate outcome of a common forecasting task. Using both exogenous shocks to sell-side analyst diversity and panel regression methods, we find that increases in analyst cultural diversity positively... View Details

Keywords: Culture; Forecasting; Sell-side Analysts; Information Aggregation; Diversity; Forecasting and Prediction; Information; Performance Improvement

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18 Jan 2011
Keynote Speech

Diversity Management Innovation: Leveraging Cultural Diversity for Better Outcomes

September 2016 (Revised May 2018)
Case

Zurich Insurance: Diversity and Inclusion

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Organizational Behavior; Diversity Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Leadership; Human Capital; Human Resources; Insurance; Diversity; Insurance Industry

2000
Working Paper

Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity

By: R. J. Ely and D. A. Thomas

Article

Cultural Diversity at Work: The Moderating Effects of Work Group Perspectives on Diversity

By: R. J. Ely and D. A. Thomas

Keywords: Perspective; Groups and Teams; Jobs and Positions; Diversity

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February 2015
Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly

In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details

Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States

2004
Article

Iconoclastic Eugenics: Thorstein Veblen on Racial Diversity and Cultural Nomadism

By: Sophus A. Reinert

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April 2012
Article

Beyond Individual Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams

By: Carmit Tadmor, Patricia Satterstrom, Sujin Jang and Jeffrey Polzer

Although recent research has consistently demonstrated the benefits of multicultural experience for individual-level creativity, its potential advantages for collective creativity in culturally diverse teams have yet to be explored. We predicted that multicultural... View Details

Keywords: Creativity; Groups and Teams

March 2024
Article

The Political Effects of Immigration: Culture or Economics?

By: Alberto Alesina and Marco Tabellini

We review the growing literature on the political economy of immigration. First, we discuss the effects of immigration on a wide range of political and social outcomes. The existing evidence suggests that immigrants often, but not always, trigger backlash, increasing... View Details

Keywords: Political Backlash; Cultural Beliefs; Immigration; Political Elections; Outcome or Result; Social Issues; Perception

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Aug 2009 - 2009
Conference Presentation

The Influence of Multiculturalism and Self-verification on Creativity in Culturally Diverse Dyads

By: Carmit Tadmor, Patricia Hernandez, Sujin Jang and Jeff Polzer

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

doubt that the confluence of diverse cultures can create opportunities for innovation—think of the Crusades and the Renaissance, or of Japan revolutionizing the auto industry. "To the extent that creativity... View Details

Keywords: by Michael Blanding

21 Jun 2004
Research & Ideas

Racial Diversity Pays Off

performance benefits from that group," said Ely. "I was interested in this 'certainty' and I wanted to put it to an empirical test." She defined cultural diversity as group differences in... View Details

Keywords: by Martha Lagace

March 2020 (Revised August 2020)
Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta

Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details

Research Summary

Diversity Orientations: Construct, Antecedents, and Consequences

Researchers have identified a number of different methods with which a group can handle its diversity. Some of the methods gaining the most attention mirror popular ideologies around colorblindness, pride in one's own subgroup, or integrative cultural pluralism.... View Details

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

task force effort was consistent with IBM's history of promoting equal opportunity, the use of the task force structure to address issues of diversity represented a significant culture shift. IBM was an... View Details

Keywords: by David A. Thomas

09 Dec 2013
Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

In today's global work environment, it's a given that companies need culturally diverse teams to succeed. Both scientific studies and common sense tell us that having people with different viewpoints onboard... View Details

Keywords: by Michael Blanding

2019
Article

When Gender Diversity Makes Firms More Productive

By: Stephen Turban, Dan Wu and Letian Zhang

Does diversity make a company more productive? Many say yes—some researchers argue that gender diversity leads to more innovative thinking and signals to investors that a company is competently run. Others say no—conflicting research indicates that gender diversity can... View Details

Keywords: Gender; Diversity; Performance; Performance Productivity

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August 2017 (Revised February 2023)
Case

Managing Diversity and Inclusion at Yelp

By: Michael Luca, Joshua Schwartzstein and Gauri Subramani

This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity. The goal of the case is to provide an opportunity for students to develop a... View Details

Keywords: Diversity; Employees; Leading Change; Strategy; Organizational Culture; Technology Industry

Article

Consistent Belief in a Good True Self in Misanthropes and Three Interdependent Cultures

By: Julian De Freitas, Hagop Sarkissian, George E. Newman, Igor Grossman, Felipe De Brigard, Andres Luco and Joshua Knobe

People sometimes explain behavior by appealing to an essentialist concept of the self, often referred to as the true self. Existing studies suggest that people tend to believe that the true self is morally virtuous; that is deep inside, every person is motivated to... View Details

Keywords: Concepts; Social Cognition; Moral Reasoning; True Self; Culture; Misanthropy; Behavior; Values and Beliefs; Moral Sensibility

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