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  • November–December 2020
  • Article

Lifting the Veil: The Benefits of Cost Transparency

By: Bhavya Mohan, Ryan W. Buell and Leslie K. John
Firms do not typically disclose information on their costs to produce a good to consumers. However, we provide evidence of when and why doing so can increase consumers’ purchase interest. Specifically, building on the psychology of disclosure and trust, we posit that... View Details
Keywords: Cost Transparency; Disclosure; Field Experiment; Cost; Trust; Consumer Behavior
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  • 15 Dec 2014
  • News

The Benefits of Cost Transparency

  • 07 Oct 2014
  • Working Paper Summaries

Lifting the Veil: The Benefits of Cost Transparency

Keywords: by Bhavya Mohan, Ryan W. Buell & Leslie K. John; Retail
  • July 1, 2022
  • Editorial

New Transparency Rule Helps Rein in Health Care Costs

By: Regina E. Herzlinger and Cynthia A. Fisher
Over the last year, consumer prices have grown 60% faster than wages. Employers can help their employees contend with this high inflation by addressing a long-running source: health care costs. View Details
Keywords: Healthcare Costs; Consumer Prices; Inflation and Deflation; Wages; Health Industry
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    Operational Transparency

    Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details

    • 01 Jul 2022
    • News

    Fisher & Herzlinger: New Transparency Rule Helps Rein in Health Care Costs

    • March 2015
    • Case

    Statoil: Transparency on Payments to Governments

    By: George Serafeim
    The Statoil case describes the challenge of increasing transparency, in extractive industries, around host county government payments. The case describes Statoil's reasoning behind voluntarily disclosing host country government payments, and the events that led to this... View Details
    Keywords: Corruption; Disclosure; Disclosure Strategy; Regulation; Industry Self-regulation; Corporate Governance; Corporate Accountability; Bribery; Sustainability; Corporate Social Responsibility; Government Legislation; Cost vs Benefits; Corporate Disclosure; Mining; Mining Industry; United States
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    • March 4, 2010
    • Column

    Transparantie in pensioensector nog ver te zoeken [Adjusted Actuarial Cost Price Conflicts with Transparency Requirement]

    By: Robert C. Merton and Jan Snippe
    Related
    • 25 Feb 2009
    • Working Paper Summaries

    Fear of Rejection? Tiered Certification and Transparency

    Keywords: by Emmanuel Farhi, Josh Lerner & Jean Tirole
    • 10 Jun 2015
    • Research & Ideas

    The Transparency Revolution in Corporate Reporting

    Not long ago, only 30 companies around the world reported data about their social and sustainability (that is, nonfinancial) endeavors. Today, more than 7,000 organizations do so. While that transparency is undoubtedly a good thing, the... View Details
    Keywords: Re: George Serafeim
    • September 2015 (Revised February 2023)
    • Case

    Emdeon's Acquisition of Change Healthcare: Innovating Transparency Solutions for Health Care Consumers

    By: Regina E. Herzlinger, Jeet Guram and Aanchal Raj
    Case describes acquisition of Change Healthcare, which provides health care cost and quality information, by Emdeon, a health information exchange, and discusses health care transparency. Emdeon is a billion-dollar company that has grown through acquisitions; at its... View Details
    Keywords: Healthcare; Healthcare Industry; Healthcare Innovation; Health Care and Treatment; Acquisition; Integration; Analytics and Data Science; Mergers and Acquisitions; Competitive Strategy; Health Industry; United States
    Related
    • 2011
    • Working Paper

    The Cost of Capital for Alternative Investments

    By: Jakub W. Jurek and Erik Stafford
    This paper studies the cost of capital for alternative investments. We document that the risk profile of the aggregate hedge fund universe can be accurately matched by a simple index put option writing strategy that offers monthly liquidity and complete transparency... View Details
    Keywords: Cost of Capital; Financial Liquidity; Investment; Investment Return; Mathematical Methods; Risk and Uncertainty
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    • 2019
    • Working Paper

    Thinking Outside the Box (12): The Benefits of Increased Transparency in Employer-Sponsored Health Insurance for the 180 Million Insured

    By: Regina E. Herzlinger and Barak D. Richman
    Economists have long noted that the tax exclusion of employer-sponsored insurance (ESI) caused workers to purchase health plans that differ in price and other characteristics from those they would otherwise choose for themselves. We explore the short-term and long-term... View Details
    Keywords: After-tax Income; Consumer-driven Health Care; Health Care Costs; Health Insurance; Income Inequality; Tax Policy; Health Care and Treatment; Cost; Insurance; Income; Equality and Inequality; Taxation; Policy; United States
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    • 14 Nov 2019
    • Video

    Health Minute: How Entrepreneurs are Reducing Costs & Improving Outcomes

    • 2022
    • Working Paper

    Banking on Transparency for the Poor: Experimental Evidence from India

    By: Erica M. Field, Natalia Rigol, Charity M. Troyer Moore, Rohini Pande and Simone G. Schaner
    Do information frictions limit the benefits of financial inclusion drives for the rural poor? We evaluate an experimental intervention among recently banked poor Indian women receiving government cash transfers via direct deposit. Treated women were provided automated... View Details
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    • 04 Nov 2013
    • Research & Ideas

    The Real Cost of Bribery

    It's a sad, quantitative fact that bribery runs so rampant in the world that it has become a Darwinian business tool. A July 2013 report from Transparency International finds that more than one in four people paid a bribe in the past... View Details
    Keywords: by Carmen Nobel
    • 2020
    • Working Paper

    Reverse Information Sharing: Reducing Costs in Supply Chains with Yield Uncertainty

    By: Pavithra Harsha, Ashish Jagmohan, Retsef Levi, Elisabeth Paulson and Georgia Perakis
    Supply uncertainty in produce supply chains presents major challenges to retailers. Supply shortages create frequent disruptions in terms of promised delivery times, quantity and quality delivered. To alleviate these challenges, dual sourcing--a strategy in which... View Details
    Keywords: Information Sharing; Yield Uncertainty; Ration Gaming; Blockchain; Supply Chain; Risk and Uncertainty
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    • 03 Dec 2020
    • Research & Ideas

    Cut Payroll Costs with Transparency, Fairness, and Compassion

    workweeks, unpaid leave, pay freezes, elimination of bonuses, a freeze on 401(k) matching, and reduced vacation allowance. Some CEOs believe salary cuts are a way to spread the pain of reducing salary costs across a broad number of... View Details
    Keywords: by Boris Groysberg and Sarah Abbott
    • August 23, 2018
    • Article

    Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost

    By: Katy French, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel and Thomas W. Feeley
    Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the implementation of the new EHR we... View Details
    Keywords: Health Care and Treatment; Analytics and Data Science; Performance Efficiency; Cost Management
    Related
    • 06 Jul 2016
    • What Do You Think?

    How Do We Pay for the Costs of Globalization?

    Should We Encourage the Redistribution of Benefits of Globalization? If So, How? The benefits of globalization outweigh the costs. But the costs are not being distributed equitably among investors, workers, consumers, and the public in... View Details
    Keywords: by James L. Heskett; Manufacturing