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  • 2001
  • Case

Encyclopedia Britannica (C)

By: Vijay Govindarajan and Praveen Kopalle
In October of 1999, EBI offered a new Internet service at www.britannica.com. EBI provided access to the entire text and graphics of Encyclopedia Britannica absolutely free of charge. Its revenues came from on-line advertising, sponsorships, and a percentage of goods... View Details
Keywords: Online Technology; Online Advertising; Business Strategy; Information Publishing; Web Services Industry
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  • August 1995 (Revised December 1997)
  • Case

Encyclopaedia Britannica (A)

By: Jeffrey F. Rayport
Examines the growth of the CD-ROM publishing industry and its impact on the Encyclopaedia Britannica Co., which chose to ignore it. View Details
Keywords: Information Technology; Organizational Change and Adaptation; Information Publishing; Publishing Industry
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  • 2001
  • Case

Encyclopedia Britannica (B)

By: Vijay Govindarajan and Praveen Kopalle
In response to the threat from Encarta (Microsoft), Encyclopedia Britannica (EBI) published its text on a two-CD set that was offered free to consumers who purchased the print set and charged $995 if the consumer wanted solely to purchase the CD. By 1996, the company... View Details
Keywords: Marketing Strategy; Software; Acquisition; Information Publishing
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  • September 2018
  • Article

Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia

By: Shane Greenstein and Feng Zhu
Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details
Keywords: Online Community; Collective Intelligence; Wisdom Of Crowds; Bias; Wikipedia; Britannica; Knowledge Production; Knowledge Sharing; Knowledge Dissemination; Prejudice and Bias
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  • 2001
  • Case

Encylopedia Britannica (A)

By: Vijay Govindarajan and Praveen Kopalle
Two Scotsmen, Colin Macfarquhar, a printer, and Andrew Bell, an engraver, formed a partnership in 1768 to publish a "Dictionary of Arts and Sciences." The initial three-volume set was published as Encyclopedia Britannica. By 1990, consumers were purchasing the volumes... View Details
Keywords: Competition; Software; Books; Information Publishing; Publishing Industry
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  • 19 Jan 2015
  • News

Which Has More Bias? Wikipedia or the Encyclopedia Britannica

  • May 2017
  • Article

The Reference Wars: Encyclopædia Britannica's Decline and Encarta's Emergence

By: Shane Greenstein
The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft’s Encarta in 1993 led to sharp declines in the sales of books, which led to the distressed sale... View Details
Keywords: Digital; Britannica; Diseconomies; Encyclopedias; Applications and Software; Books; Competition; Publishing Industry
Related

    Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia

    Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details
    • 07 Nov 2014
    • Working Paper Summaries

    Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia

    Keywords: by Shane Greenstein & Feng Zhu; Information; Publishing
    • 19 Jan 2015
    • Research & Ideas

    Is Wikipedia More Biased Than Encyclopædia Britannica?

    For more than a century, the long, stately rows of Encyclopædia Britannica have been a fixture on the shelves of many an educated person's home—the smooshed-together diphthong in the first word a symbol of old-world erudition and... View Details
    Keywords: by Michael Blanding; Publishing

      Do Experts or Collective Intelligence Write with More Bias?

      Co-authored by Feng Zhu

      Which source of information contains greater bias and slant-text written by an expert or that constructed via collective intelligence? Do the costs of acquiring, storing, displaying, and revising information shape those... View Details
      • 2016
      • Working Paper

      The Reference Wars: Encyclopedia Britannica's Decline and Encarta's Emergence

      By: Shane Greenstein
      The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft's Encarta in 1993 led to sharp declines in the sales of books, which led to the distressed sale... View Details
      Keywords: Market Entry and Exit; Service Operations; Emerging Markets; Applications and Software; Books; Information Technology Industry; Information Industry
      Related

        The Reference Wars: Encyclopedia Britannica's Decline and Encarta's Emergence

        The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft's Encarta in 1993 led to sharp declines in the sales of books, which led to the distressed... View Details

        • 23 Jun 2017
        • News

        The rise of the online altcyclopedia

        • Web

        Contemporary African Art | Baker Library | Bloomberg Center | Harvard Business School

        Philip Kwame Apagya William Kentridge (South African, born 1955) Universal Archive (Big Tree) , 2012 Linocut printed on 15 nonarchival sheets of Encyclopedia Britannica mounted on white wove paper 32 5/16 × 35 7/16 in. Schwartz Art... View Details
        • Web

        William Kentridge Universal Archive (Big Tree) 2012 | About

        William Kentridge Universal Archive (Big Tree) , 2012 William Kentridge (South African, born 1955), Universal Archive (Big Tree) , 2012, Linocut printed on 15 non-archival sheets of Encyclopedia Britannica mounted to white wove paper, 32... View Details
        • 21 Oct 2014
        • First Look

        First Look: October 21

        subjective well-being. Download working paper: http://www.hbs.edu/faculty/Publication%20Files/15-021_500f17e8-a78c-4301-a2be-755a1fdd6679.pdf Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia View Details
        Keywords: Sean Silverthorne
        • 06 Jun 2017
        • First Look

        First Look at New Research and Ideas: June 6, 2017

        Quarterly Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia By: Greenstein, Shane, and Feng Zhu Abstract—Organizations today can use both crowds and experts to produce... View Details
        Keywords: Sean Silverthorne
        • 10 May 2016
        • First Look

        May 10, 2016

        Decline and Encarta's Emergence By: Greenstein, Shane Abstract—The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft’s... View Details
        Keywords: Carmen Nobel
        • 12 May 2003
        • Research & Ideas

        How Hot is the “Hot Spot” Business?

        information" issued until that moment, from the Encyclopedia Britannica to audio and video. "I think it will be a radical change toward much, much more information and user empowerment. I believe that business models will emerge... View Details
        Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications