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- All HBS Web
(115)
- News (87)
- Research (20)
- Events (1)
- Multimedia (14)
- Faculty Publications (4)
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- 2020
- Working Paper
Reinventing Retail: The Novel Resurgence of Independent Bookstores
By: Ryan Raffaelli
This study examines how community-based brick-and-mortar retailers can achieve sustained market growth in the face of online and big box retail competition. The appearance of Amazon.com in 1995 led to a significant decline in the number of independent bookstores in the... View Details
Keywords: Bookstores; Competitive Strategy; Business and Community Relations; Customization and Personalization; Growth and Development; Retail Industry; United States
Raffaelli, Ryan. "Reinventing Retail: The Novel Resurgence of Independent Bookstores." Harvard Business School Working Paper, No. 20-068, January 2020.
- 07 May 2018
- News
Columbus Bookstores Have Independent Spirit
- Article
Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores
By: Ryan Raffaelli and Ryann Noe
This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details
Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry
Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.)
- 06 Dec 2017
- News
How bookstores rescued themselves
- 27 Jul 2017
- Video
The Value of Local Independent Bookstores
- 27 Jul 2017
- Video
The Value of Local Independent Bookstores
- 01 Aug 2017
- News
How Did Independent Bookstores Avoid Going Extinct?
- 22 Nov 2017
- News
The Value of Local Independent Bookstores
- 06 Sep 2022
- Cold Call Podcast
Reinventing an Iconic Independent Bookstore
- 19 Dec 2018
- News
Instagram is helping save the indie bookstore
- 24 Jun 2019
- News
Bookstores Find Growth as ‘Anchors of Authenticity’
- 06 Sep 2022
- News
Reinventing an Iconic Independent Bookstore
- 27 Apr 2020
- News
How Indie Bookstores Fought Their Way Back
- 20 Nov 2017
- Research & Ideas
How Independent Bookstores Have Thrived in Spite of Amazon.com
Click HereIndependent bookstores provide a story of hope by focusing on core values that include community, curation, and convening. (Video by Amelia Kunhardt) When Amazon.com burst onto the nascent online retail scene in 1995, the future seemed bleak for... View Details
- 21 Jan 2020
- News
Lessons for Retailers from the Rebirth of Indie Bookstores
- 31 Dec 2018
- News
Independent bookstores are thriving, but a threat looms
- 12 Mar 2019
- News
Kids bookstore set to open in Vancouver
- 01 Aug 2019
- News
With local connections and quirkiness, indie bookstores thrive
- 23 Apr 2018
- News