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- All HBS Web
(4,729)
- People (1)
- News (1,484)
- Research (2,392)
- Events (14)
- Multimedia (227)
- Faculty Publications (1,001)
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- May 2009
- Article
Authority versus Persuasion
This paper studies a manager's trade-off between using persuasion and using interpersonal authority to get an employee to 'do the right thing' from the manager's perspective (when the manager and employee disagree on the right course of action). It... View Details
Keywords: Employee Relationship Management; Managerial Roles; Projects; Motivation and Incentives; Power and Influence
Van den Steen, Eric J. "Authority versus Persuasion." American Economic Review: Papers and Proceedings 99, no. 2 (May 2009): 448–453.
- 2009
- Working Paper
Authority versus Persuasion
This paper studies a principal's trade-off between using persuasion versus using interpersonal authority to get the agent to "do the right thing"; from the principal's perspective (when the principal and agent openly disagree on the right course of action). It shows... View Details
Keywords: Employee Relationship Management; Managerial Roles; Projects; Motivation and Incentives; Power and Influence
Van den Steen, Eric J. "Authority versus Persuasion." Harvard Business School Working Paper, No. 09-085, January 2009.
- February 2003
- Case
Dubai Ports Authority (A)
The Dubai Ports Authority (DPA) wishes to digitize many of the documents it shares with its external partners, including shipping lines and agents, merchants, and the country's customs authority. DPA also wishes to automate the many document transmissions related to... View Details
Keywords: Communication Technology; Information Technology; Cooperation; Globalized Markets and Industries; Shipping Industry; Dubai
McAfee, Andrew P., Karen Ooms-Walls, and Lubna Al Qasimi. "Dubai Ports Authority (A)." Harvard Business School Case 603-061, February 2003.
- March 1999
- Article
Informal Authority in Organizations
By: George P. Baker, Robert Gibbons and Kevin J. Murphy
Keywords: Organizations
Baker, George P., Robert Gibbons, and Kevin J. Murphy. "Informal Authority in Organizations." Journal of Law, Economics & Organization 15, no. 1 (March 1999).
- 2007
- Article
Managers, Workers, and Authority
By: Nien-he Hsieh
Hsieh, Nien-he. "Managers, Workers, and Authority." Journal of Business Ethics 71, no. 4 (2007): 347–357.
- April 2024
- Article
Decision Authority and the Returns to Algorithms
By: Hyunjin Kim, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca
We evaluate a pilot in an Inspections Department to explore the returns to a pair of algorithms that varied in their sophistication. We find that both algorithms provided substantial prediction gains, suggesting that even simple data may be helpful. However, these... View Details
Keywords: Algorithmic Aversion; Algorithmic Decision Making; Algorithms; Public Entrepreneurship; Govenment; Local Government; Crowdsourcing; Crowdsourcing Contests; Inspection; Principal-agent Theory; Government Administration; Decision Making; Public Administration Industry; United States
Kim, Hyunjin, Edward L. Glaeser, Andrew Hillis, Scott Duke Kominers, and Michael Luca. "Decision Authority and the Returns to Algorithms." Strategic Management Journal 45, no. 4 (April 2024): 619–648.
- February 2007
- Module Note
The Prince Summary: Exercising Authority
By: Sandra J. Sucher
A summary of the major themes discussed in the ninth class of The Moral Leader (EC curriculum). View Details
Sucher, Sandra J. "The Prince Summary: Exercising Authority." Harvard Business School Module Note 607-073, February 2007.
- Research Summary
Delegation of Authority in Oligopoly
This paper studies the consequences of product-market competition on firms' decisions to delegate more or fewer decision-making responsibilities to managers. By simultaneously addressing the choice of both competitive actions and organizational design, the paper... View Details
- June 1991 (Revised June 1992)
- Case
Massachusetts Bay Transportation Authority (MBTA)
Herman, Ellen D. "Massachusetts Bay Transportation Authority (MBTA)." Harvard Business School Case 391-202, June 1991. (Revised June 1992.)
- 1985
- Book
Power and Influence: Beyond Formal Authority
By: J. P. Kotter
Keywords: Power and Influence
Kotter, J. P. Power and Influence: Beyond Formal Authority. New York: Free Press, 1985.
- October 2003 (Revised February 2004)
- Case
Launching the European Food Safety Authority
By: Ray A. Goldberg and Hal Hogan
The first food safety commission is established for the European Union. How does it handle food safety, scientific evaluations, and people's attitudes toward scientific changes in food growing and processing--for example, genetically modified organisms? View Details
Goldberg, Ray A., and Hal Hogan. "Launching the European Food Safety Authority." Harvard Business School Case 904-414, October 2003. (Revised February 2004.)
- October 1983 (Revised December 1984)
- Background Note
Sources and Patterns of Management Authority
By: George C. Lodge, Janice McCormick, Richard E. Walton and Shoshana Zuboff
Keywords: Management Style
Lodge, George C., Janice McCormick, Richard E. Walton, and Shoshana Zuboff. "Sources and Patterns of Management Authority." Harvard Business School Background Note 484-039, October 1983. (Revised December 1984.)
- March 2010
- Article
Interpersonal Authority in a Theory of the Firm
This paper develops a theory of the firm in which a firm's centralized asset ownership and low-powered incentives give the manager, as an equilibrium outcome, interpersonal authority over employees (in a world with open disagreement). The paper thus provides... View Details
Keywords: Theory; Assets; Ownership; Motivation and Incentives; Governance Controls; Power and Influence; Projects; Perspective; Employees
Van den Steen, Eric J. "Interpersonal Authority in a Theory of the Firm." American Economic Review 100, no. 1 (March 2010): 466–490.
- 2007
- Working Paper
Interpersonal Authority in a Theory of the Firm
This paper develops a theory of the firm in which a firm's centralized asset ownership and low-powered incentives give a manager 'interpersonal authority' over employees (in a world with differing priors). The paper derives such interpersonal authority as... View Details
Keywords: Governance Controls; Employee Relationship Management; Managerial Roles; Motivation and Incentives; Boundaries; Theory
Van den Steen, Eric J. "Interpersonal Authority in a Theory of the Firm." Sloan School of Management Working Paper, No. 4667-07, July 2007. (Available at SSRN.)
- February 2015 (Revised December 2016)
- Case
Poseidon Carlsbad: Desalination and the San Diego County Water Authority
By: John Macomber
Extreme drought conditions in California have significant impacts on the ability of the San Diego County Water Authority to provide adequate water for current users. Water shortfalls also could curtail the economic development of one of the fastest growing regions in... View Details
Keywords: Risk Management; Partners and Partnerships; Resource Allocation; Public Sector; Private Sector; Environmental Sustainability; Policy; Infrastructure; Green Technology Industry; Utilities Industry; California
Macomber, John. "Poseidon Carlsbad: Desalination and the San Diego County Water Authority." Harvard Business School Case 215-057, February 2015. (Revised December 2016.)
- Other Article
Biosimilars and Follow-On Products: The Authors Reply
By: Ariel Dora Stern and Mark R. Trusheim
Stern, Ariel Dora, and Mark R. Trusheim. "Biosimilars and Follow-On Products: The Authors Reply." Health Affairs 40, no. 9 (September 2021).
- July 1988
- Article
Price and Authority in Inter-Profit Center Transactions
By: Robert G. Eccles Jr. and Harrison C. White
Eccles, Robert G., Jr., and Harrison C. White. "Price and Authority in Inter-Profit Center Transactions." Supplement. American Journal of Sociology 94 (July 1988): 17–51.
- January 2003
- Case
Exchange Rate Policy at the Monetary Authority of Singapore
By: Mihir A. Desai and Mark Veblen
The Monetary Authority of Singapore (MAS) is responsible for the country's monetary policy, and its decisions are intended to support the country's overall strategy for sustainable economic growth with price stability. MAS has been very successful in managing exchange... View Details
Desai, Mihir A., and Mark Veblen. "Exchange Rate Policy at the Monetary Authority of Singapore." Harvard Business School Case 204-037, January 2003.