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  • Web

Leadership - Faculty & Research

organizations that can innovate time and again to address the challenges we face as a global community. Article Professionalism, Fiduciary Duty, and Health-Related Business Leadership By: Joshua D. Margolis Expanding fiduciary duty to... View Details
  • February 2001 (Revised November 2009)
  • Case

Amazon.com (D)

By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman
At the end of 1999, Amazon.com founder and CEO Jeff Bezos--just named Time Magazine's Man of the Year--ponders the next moves for his company. Having expanded into numerous categories in 1999, ranging from Z-shops to Auctions to E-cards as well as increasing the number... View Details
Keywords: Growth and Development Strategy; Organizational Change and Adaptation; Competitive Advantage; Expansion; Online Technology; Retail Industry
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  • Research Summary

My research draws upon social and cultural theories to address three important topics in marketing: branding strategy, organizing to deliver creative content, and cultural consumer behavior:

1)Branding Strategy: How are iconic brands built?

I have... View Details

  • June 2024
  • Supplement

Heritage Holding (B)

By: Richard S. Ruback and Royce Yudkoff
Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: The summer of 2022 marked a crucial period for Heritage Holding co-founders, Alex de Pfyffer and Ross Porter. The... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Private Equity; Corporate Strategy; Business Model; North America
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  • 09 May 2021
  • Blog Post

Meet the MoMBAs – Persisting Through a Difficult Year

family and rely on air travel. The silver linings were in the extra time that we got to spend with our little ones – those in-between moments and mini milestones that we might not otherwise have been present for. While the MoMBA group... View Details
  • August 2000
  • Case

Manila Water Company (A)

By: Michael Beer and Elizabeth Weldon
On February 3, 1997, the east zone of the Manila Metropolitan Water and Sewerage System (MWSS) was taken over by the Manila Water Co. (MWC), a newly created joint venture between the Ayala Corp., a large Filipino conglomerate; Bechtel Enterprises, Inc., an American... View Details
Keywords: Change Management; Organizational Change and Adaptation; Horizontal Integration; Privatization; Problems and Challenges; Utilities Industry
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  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

employees to mentor juniors, for example, but only reward them for time spent with clients. These practices are possible regardless of the amount of resources available, with the possible exception of the first. View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

employees to mentor juniors, for example, but only reward them for time spent with clients. These practices are possible regardless of the amount of resources available, with the possible exception of the first. View Details
  • 02 Feb 2011
  • Working Paper Summaries

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

Keywords: by Malcolm S. Salter; Financial Services
  • September 2016
  • Article

Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

By: Pavel Kireyev, Koen Pauwels and Sunil Gupta
As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard... View Details
Keywords: Internet and the Web; Digital Marketing
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  • October 2013
  • Article

Consulting on the Cusp of Disruption

By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever
Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details
Keywords: Disruptive Innovation; Consulting Industry
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  • 26 May 2019
  • News

Finding your next job: Out with CVs, in with memes

  • Summer 2018
  • Article

CSR needs CPR: Corporate Sustainability and Politics

By: Thomas Lyon, Magali A. Delmas, John W. Maxwell, Pratima Bansal, Mireille Chiroleu-Assouline, Patricia Crifo, Rodolphe Durand, Jean-Pascal Gond, Andrew King, Michael Lenox, Michael W. Toffel, David Vogel and Frank Wijen
Corporate sustainability has gone mainstream, and many companies have taken meaningful steps to improve their own environmental performance. But while corporate political actions such as lobbying can have a greater impact on environmental quality, they are ignored in... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Communication; Policy; Business and Government Relations
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  • 11 Jun 2018
  • Blog Post

Reimagining Fashion For The Good Of All

Business School (HBS) MBA program, I will spend my summer as an intern in the company’s Strategy Department. It reports directly to the Management Board and works on projects that will steer the future of the company. At HBS, we are... View Details
Keywords: Consumer Products / Retail
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

deeply hit by pandemic and seismic culture shifts, it’s important to recognize that many of the Japanese companies in the Tohoku region continue to operate today, despite facing serious financial setbacks from the disaster. How did these businesses View Details
Keywords: by Dina Gerdeman
  • 22 May 2007
  • First Look

First Look: May 22, 2007

Southeastern Pennsylvania University Hospital. He must balance his time taking care of patients, running a practice, managing up, down, and laterally, managing stars with... View Details
Keywords: Martha Lagace
  • January 2020 (Revised July 2020)
  • Case

Chemours (A)

By: David G. Fubini and David Lane
The July 2015 spin-off of DuPont’s performance chemicals division as the independent company Chemours burdened new CEO Mark Vergnano and his team with perilous challenges. Despite market-leading offerings in several areas, the company faced a glutted market for its... View Details
Keywords: Transformation; Chemicals; Leading Change; Crisis Management; Organizational Change and Adaptation; Chemical Industry; United States
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  • 22 Mar 2024
  • Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

vulnerable, a realization that is slowly making its way into upper management as firms consider hiring employees to spend at least part of their time dedicated to OSS. “Boards have to be thinking and... View Details
Keywords: by Rachel Layne; Computer; Information Technology; Technology
  • 11 Dec 2019
  • News

How AI shifts enterprise decision-making into self-driving mode

  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Call Ryan Serhant: How to Manage Your Time for Happiness Real estate entrepreneur, television star, husband, and father Ryan Serhant is incredibly busy and successful. He starts his days at 4 a.m. and often... View Details
Keywords: by Danielle Kost