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      • September 1988
      • Case

      Frontier Airlines, Inc. (A) (Condensed)

      By: F. Warren McFarlan
      Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details
      Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry
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      McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
      • August 1988 (Revised April 1998)
      • Case

      IBM 360: Giant as Entrepreneur

      By: Joseph L. Bower
      Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details
      Keywords: Change Management; Corporate Entrepreneurship; Financial Management; Investment; Organizational Change and Adaptation; Organizational Structure; Problems and Challenges; Competitive Strategy; Information Technology Industry
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      Bower, Joseph L. "IBM 360: Giant as Entrepreneur." Harvard Business School Case 389-003, August 1988. (Revised April 1998.)
      • December 1987 (Revised January 1988)
      • Background Note

      Managing Information Technology: Telecommunications and Computer Networks

      By: Lynda M. Applegate
      Keywords: Information Technology; Management; Information Infrastructure
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      Applegate, Lynda M. "Managing Information Technology: Telecommunications and Computer Networks." Harvard Business School Background Note 188-033, December 1987. (Revised January 1988.)
      • September 1987
      • Background Note

      What Do Venture Capitalists Do?

      By: William A. Sahlman
      Presents the results derived from 49 responses to a questionnaire mailed to 100 venture capitalists in late 1984. The purpose of the survey was to shed light on the relationship between venture capitalists and their portfolio companies. The survey revealed that the... View Details
      Keywords: Borrowing and Debt; Venture Capital; Investment Portfolio; Recruitment; Surveys; Managerial Roles; Service Operations; Relationships; Service Industry
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      Sahlman, William A. "What Do Venture Capitalists Do?" Harvard Business School Background Note 288-015, September 1987.
      • July 1987 (Revised October 1995)
      • Case

      Phillips 66: Controlling a Company Through Crisis

      By: Lynda M. Applegate
      The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of... View Details
      Keywords: Restructuring; Information Management; Governance Controls; Organizational Design; Crisis Management; Communication; Management Teams; Growth Management; Mining Industry; Energy Industry; United States
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      Applegate, Lynda M. "Phillips 66: Controlling a Company Through Crisis." Harvard Business School Case 189-006, July 1987. (Revised October 1995.)
      • June 1987 (Revised September 1997)
      • Case

      Mebel, Doran & Co.

      By: Samuel L. Hayes III
      Puts the student in the position of a senior official of a major New York investment bank who discovers that information has leaked to the market on a confidential takeover plan that was being developed by a corporate client. The official has to decide how to deal with... View Details
      Keywords: Ethics; Decision Choices and Conditions; Investment Banking; Mergers and Acquisitions; Crisis Management; Banking Industry; Financial Services Industry
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      Hayes, Samuel L., III. "Mebel, Doran & Co." Harvard Business School Case 287-001, June 1987. (Revised September 1997.)
      • April 1987 (Revised January 1988)
      • Background Note

      Managing Information Technology: IT Organization and Leadership

      By: Lynda M. Applegate
      Keywords: Information Technology; Management; Infrastructure; Leadership
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      Applegate, Lynda M. "Managing Information Technology: IT Organization and Leadership." Harvard Business School Background Note 187-150, April 1987. (Revised January 1988.)
      • April 1987 (Revised January 1988)
      • Background Note

      Managing Information Technology: System Development Project Management

      By: Lynda M. Applegate
      Keywords: Information Technology; System; Projects; Management
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      Applegate, Lynda M. "Managing Information Technology: System Development Project Management." Harvard Business School Background Note 187-149, April 1987. (Revised January 1988.)
      • April 1987 (Revised July 1988)
      • Background Note

      Managing Information Technology: Technology Overview

      By: Lynda M. Applegate
      Keywords: Information Technology; Management
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      Applegate, Lynda M. "Managing Information Technology: Technology Overview." Harvard Business School Background Note 187-148, April 1987. (Revised July 1988.)
      • January 1987 (Revised February 1992)
      • Case

      New Technology at World Aluminum Corp.: The Jumping Ring Circulator

      By: Dorothy Leonard-Barton
      Keywords: Operations; Management; Information Technology; Innovation and Invention
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      Leonard-Barton, Dorothy. "New Technology at World Aluminum Corp.: The Jumping Ring Circulator." Harvard Business School Case 687-050, January 1987. (Revised February 1992.)
      • January 1987 (Revised January 2002)
      • Case

      Baker Precision Instruments, Inc.

      By: Ramchandran Jaikumar, Roy Shapiro, Donald Rosenfield and Kathryn E. Stecke
      A rapidly growing machine parts manufacturer is trying to decide whether to acquire an advanced Flexible Manufacturing System or Systems. The selection decisions must address the impact of new technology, the effect of setup times on production planning and capacity,... View Details
      Keywords: Information Technology; Cost vs Benefits; Machinery and Machining; Production; Decision Choices and Conditions; Management Systems; Manufacturing Industry; Industrial Products Industry
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      Jaikumar, Ramchandran, Roy Shapiro, Donald Rosenfield, and Kathryn E. Stecke. "Baker Precision Instruments, Inc." Harvard Business School Case 687-052, January 1987. (Revised January 2002.)
      • November 1986 (Revised June 1987)
      • Case

      Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives

      By: Frank V. Cespedes
      Focuses on the compensation plan for Fieldcrest sales representatives. Management is reviewing the structure of the plan and must decide how to establish compensation goals and guidelines for the following year so that sales efforts are allocated among products and/or... View Details
      Keywords: Markets; Competitive Strategy; Compensation and Benefits
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      Cespedes, Frank V. "Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives." Harvard Business School Case 587-097, November 1986. (Revised June 1987.)
      • October 1986 (Revised November 1989)
      • Case

      Becton Dickinson & Co.: VACUTAINER Systems Division

      By: Frank V. Cespedes
      Concerns negotiations between managers of Becton Dickinson's (BD) VACUTAINER division (which manufactures and sells blood collection products) and managers of a large hospital buying group. Recent changes in the health care industry are the background for the... View Details
      Keywords: Distribution; Negotiation Participants; Negotiation Process; Price; Sales; Manufacturing Industry; Medical Devices and Supplies Industry; Health Industry; United States
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      Cespedes, Frank V. "Becton Dickinson & Co.: VACUTAINER Systems Division." Harvard Business School Case 587-085, October 1986. (Revised November 1989.)
      • August 1986 (Revised June 1987)
      • Case

      Lotus Development Corporation: Entering International Markets

      By: David B. Yoffie and John J. Coleman
      Lotus 1-2-3 exploded on the American market in the spring of 1983. Nine months later Jim Manzi, vice president of marketing, hired Chuck Digate to develop an international strategy for Lotus. Case explores Lotus' rapid rise to the top of the software market in the... View Details
      Keywords: Market Entry and Exit; Applications and Software; Global Strategy; Management Teams; Information Technology Industry; United States
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      Yoffie, David B., and John J. Coleman. "Lotus Development Corporation: Entering International Markets." Harvard Business School Case 387-034, August 1986. (Revised June 1987.)
      • June 1986 (Revised July 1990)
      • Case

      OTISLINE (A)

      By: F. Warren McFarlan and Donna B. Stoddard
      Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
      Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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      McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (A): The Competitive Advantage

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Competitive Advantage; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (A): The Competitive Advantage." Harvard Business School Case 486-109, May 1986.
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (B): Strategy and Technology

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
      Citation
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (B): Strategy and Technology." Harvard Business School Case 486-110, May 1986. (Revised October 1986.)
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (C): The Back-End Project

      By: Shoshana Zuboff
      Keywords: Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (C): The Back-End Project." Harvard Business School Case 486-111, May 1986. (Revised October 1986.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot." Harvard Business School Case 486-112, May 1986.
      • May 1986
      • Case

      Data Administration in Citibank Brazil (E): Assessing the Implementation Strategy

      By: Shoshana Zuboff
      Keywords: Information Management; Strategy; Banking Industry; Brazil
      Citation
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (E): Assessing the Implementation Strategy." Harvard Business School Case 486-113, May 1986.
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