Publications

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November 2017 (Revised November 2018)
Technical Note

Blockchain, Cryptocurrencies and Digital Assets

By: Ramana Nanda, Robert F. White and Alexey Tuzikov

Keywords: Blockchain; Cryptocurrency; Initial Coin Offering; ICO; Finance; Entrepreneurship; Financial Services Industry

15 Oct 2013
First Look

First Look: October 15

inventory turns and can be uniformly utilized by all stakeholders to assess whether a retailer is carrying too much or too little inventory. We explain applications of the metric with examples and lay out prescriptions for retailers.... View Details

Keywords: Sean Silverthorne

17 Aug 2009
Research & Ideas

Quantifying the Economic Impact of the Internet

Internet provides to the rest of the U.S. economy is estimated at $175 billion. It comprises $20 billion of advertising services, $85 billion of retail transactions (net of cost of goods), and $70 billion of direct payments to Internet... View Details

Keywords: by John Quelch; Advertising; Publishing

March 2007 (Revised April 2007)
Case

Micro Insurance Agency: Helping the Poor Manage Risk

By: Michael Chu and Jean Hazell

The notable success of insurance products for low-income clients of its microfinance network leads Opportunity International to launch the first global specialized microinsurance company, the Micro Insurance Agency (MIA). Building on the experience in 10 countries... View Details

Keywords: Developing Countries and Economies; Cost Management; Microfinance; Globalization; Growth and Development Strategy; Risk Management; Infrastructure; Nonprofit Organizations; Competition; Financial Services Industry; Africa; Asia; Latin America

29 Sep 2020
Cold Call Podcast

Employee Performance vs. Company Values: A Manager’s Dilemma

Keywords: Re: Nitin Nohria; Financial Services

June 2013 (Revised July 2013)
Case

Blackstone Alternative Asset Management

By: Robin Greenwood, Luis M. Viceira and Jared Dourdeville

This case explores reasons for Blackstone Alternative Asset Management's (BAAM's) growth from 2007-2013, a time when the overall fund of hedge funds industry contracted substantially. Additionally, the case analyzes evolving business models and value propositions... View Details

Keywords: Hedge Fund; Fund Of Hedge Funds; Hedge Fund Industry Growth; Fund Of Hedge Funds Industry Growth; Evolving Business Models; Value Propositions In The Fund Of Hege Funds Industry; Business Model; Investment Funds; Growth and Development Strategy; Financial Services Industry; United States

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

When the customer says "jump," they ask "how high?" They offer additional product features and services to their customers, but fail to receive prices that cover the costs for these additional features and services.... View Details

Keywords: by Robert S. Kaplan

Profile

Cait Haught

finance." Yet Cait didn't neglect her desire for social impact. She created a partnership with Citizen Schools, a Boston afterschool program, to bring in outside experts who "spoke to the students on topics they wouldn't learn in the classroom, like View Details

Keywords: Financial Services

22 Nov 2016
First Look

November 22, 2016

the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory View Details

Keywords: Sean Silverthorne

22 Jul 2009
Working Paper Summaries

Reputation and Competition: Evidence from the Credit Rating Industry

Keywords: by Bo Becker & Todd Milbourn; Financial Services

Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

overseeing care delivery, and financial executives who direct cost management Senior executives or strategists from large organizations that provide health care to employees or customers, collaborate with health care institutions, or... View Details

12 Mar 2021
News

My Favorite Case

create the illusion of higher quality. I’ve always bought the cheapest vodka I could find, but my kids insist on the expensive brands. Great lesson in the realities of marketing! —Howard (Ted) Greene (MBA 1967) Back to top “Ant Financial” Headquartered in Hangzhou,... View Details

Keywords: Educational Services; Educational Services

26 Apr 2024
Blog Post

How I Spent my 2+2 Deferral: Matthew Young

at McKinsey as a consultant working primarily in their Mergers & Acquisitions and Financial Services group before making a career pivot. In 2021, I joined the NFL’s Washington Commanders for the last two... View Details

July 2023 (Revised May 2024)
Case

Vytal: Packaging-as-a-Service

By: George Serafeim, Michael W. Toffel, Lena Duchene and Daniela Beyersdorfer

The Germany-based startup Vytal operated the largest digital-native reusable packaging-as-a-service network globally, having raised nearly €15 million, established a large network of restaurant partners, and prevented the use of millions of single-use take-out food... View Details