Publications

July 2007
Case

Kroger Union Negotiations 2005

By: Dennis A. Yao and Mary L. Shelman

A stylized version of the negotiations between Kroger Company and its local unions during 2005. Management faces a sequence of individual negotiations with local unions in addition to meeting the new competitive challenges presented by Wal-Mart's expansion in the... View Details

Keywords: Labor and Management Relations; Labor Unions; Reputation; Wages; Management; Negotiation Participants; Negotiation Style; Competitive Strategy; Retail Industry

March 2007
Teaching Note

Wal-Mart's Business Environment (TN)

By: Felix Oberholzer-Gee

Teaching note to 706453. View Details

Keywords: Retail Industry; California

November 2006 (Revised September 2007)
Case

The Bollingers: Negotiating with Wal-Mart (A)

By: James K. Sebenius and Ellen Knebel

Describes the negotiations by Howard and Marilyn Bollinger over supplying a new product line to Wal-Mart, the world's largest retailer. The (A) case outlines the Bollingers' development of their product, the Wallpockett, documents their negotiation preparation for... View Details

Keywords: Negotiation Preparation; Product Development; Supply Chain; Problems and Challenges; Retail Industry

May 2006 (Revised November 2006)
Supplement

IKEA's Global Sourcing Challenge: Indian Rugs and Child Labor (B)

By: Christopher A. Bartlett, Vincent Marie Dessain and Anders Sjoman

Keywords: Retail Industry; India

May 2006 (Revised March 2009)
Teaching Note

Borders Group, Inc. (TN)

By: Zeynep Ton and Ananth Raman

Teaching Note for (9-601-037). View Details

Keywords: Retail Industry

March 2006 (Revised April 2008)
Teaching Note

Store24 (TN) (A) and (B)

By: Frances X. Frei and Dennis Campbell

Keywords: Retail Industry

August 2005 (Revised April 2008)
Teaching Note

Store24 (A): Statistics Review with Data Desk (TN)

By: Frances X. Frei

Presents an overview of the statistical analysis covered in the case discussion. View Details

Keywords: Mathematical Methods; Retail Industry

November 2002
Compilation

Press Looks Inside Sears, Roebuck: 1938-89, The

By: Jan W. Rivkin

Excerpts from the business press give perspectives on the internal operations of Sears, Roebuck over the course of half a century. View Details

Keywords: Operations; Retail Industry

November 2001
Supplement

Staples

By: Myra M. Hart

Provides information on the development of the office superstore concept, including building partnerships, creating the business plan, and recruiting a management team. View Details

Keywords: Business Plan; Recruitment; Growth and Development Strategy; Management Teams; Operations; Planning; Partners and Partnerships; Complexity; Retail Industry

June 1999 (Revised May 2002)
Teaching Note

Neiman Marcus (A)TN

By: V. Kasturi Rangan and Marie Bell

Teaching Note for (9-599-098). View Details

Keywords: Retail Industry

September 2000
Teaching Note

Morgan Stanley Dean Witter Private Client Services (TN)

By: Thomas J. DeLong

Teaching Note for (9-899-107). View Details

Keywords: Retail Industry

August 2000 (Revised January 2006)
Case

Sears, Roebuck and Co. vs. Wal-Mart Stores, Inc.

This case is designed to familiarize students with the use of financial ratios. Two retailers, Sears, Roebuck and Co. and Wal-Mart Stores, Inc., have a very similar value for return on equity (ROE) in the 1997 fiscal year. Students use the information in the case and... View Details

Keywords: Value Creation; Financial Statements; Retail Industry; United States

June 1999
Teaching Note

Best Buy TN

By: V. Kasturi Rangan and Balaji Chakravarthy

Teaching Note for (9-598-016). View Details

Keywords: Retail Industry

January 1998
Case

Frontgate Catalog

By: Jeffrey F. Rayport

Frontgate is a high-end, Lebanon, Ohio-based catalog business. The decision makers are trying to determine how much financial and personnel resources to invest in the development of a Web site. The decision is being made in light of branding issues and competitor's Web... View Details

Keywords: Customer Relationship Management; Competition; Internet and the Web; Brands and Branding; Retail Industry; Ohio

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June 1987
Teaching Note

Sears Merchandise Group: 1987 Plan Process, Teaching Note

By: William J. Bruns Jr.

Keywords: Planning; Retail Industry

December 1992 (Revised July 1993)
Supplement

Wal-Mart Update 1992

By: David B. Yoffie and Jonathan Ginns

Updates Wal-Mart Stores' Discount Operations case from 1985 to 1992. View Details

Keywords: Competition; Retail Industry; United States

November 1985
Case

Omega Novelty Shop: Economic vs. Accounting Concepts

By: David F. Hawkins

Keywords: Accounting; Financial Statements; Economics; Retail Industry

Find at Harvard

January 1998 (Revised September 2000)
Case

Neiman Marcus (A)

By: V. Kasturi Rangan and Marie Bell

The management of Neiman Marcus, a highly successful luxury goods retailer, is considering ways to grow the business and continue to return in excess of 15% on capital. Among the options on the table is a jewelry store concept called The Galleries. View Details

Keywords: Business Growth and Maturation; Investment; Investment Return; Operations; Luxury; Retail Industry