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  • December 2020 (Revised June 2021)
  • Case

France Télécom (A): A Challenging Restructuring

By: Cynthia A. Montgomery and Ashley V. Whillans
These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of corporate leaders for “institutional harassment."

This case series follows the evolution of France... View Details
Keywords: Health ＆ Wellness; Human Resource Management; Strategic Change; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Change; Restructuring; Crime and Corruption; Ethics; Health; Human Capital; Human Resources; Labor; Labor and Management Relations; Labor Unions; Law; Social Psychology; Strategy; Leadership; Leadership Style; Organizations; Problems and Challenges; Relationships; Crisis Management; Organizational Culture; Employees; Well-being; Telecommunications Industry; Europe; European Union
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    V.G. Narayanan

    Professor Narayanan is the Thomas D. Casserly, Jr. Professor of Business Administration, and Senior Associate Dean of Executive Education and HBS Online. His research focuses on management accounting with an interest in performance evaluation and incentives... View Details

    Keywords: accounting industry; accounting industry; accounting industry; accounting industry; accounting industry
    • 27 Mar 2017
    • News

    A Harvard negotiations expert explains why Trump failed to get a heath-care deal

    • 27 Nov 2017
    • News

    Payment Reform Is a Play We’re All Watching

    • 01 Jul 2020
    • News

    How to Build an ESG Portfolio – And Why You Should

    • 01 Jan 2002
    • News

      Toren Fronsdal

      Toren Fronsdal is a doctoral student in the Business Economics program. His research interests are industrial organization and health economics, primarily focusing on hospital and insurer negotiations. He graduated from Stanford University with a B.A. in Economics in... View Details
      • 14 Jul 2015
      • News

      CVS: Your One-Stop Shop For Potato Chips, Makeup, And A UTI Screening

      • 04 Oct 2013
      • News

      Medical Device Tax Might Be Way To Get A Budget Passed

      • 24 Jan 2017
      • Blog Post

      A Journey From HBS to Human Resources

      Susan Levine MBA ‘98 shares her career journey from HBS to her multi-faceted role at Bain Capital. Susan had the opportunity to work in different industries during her time at Bain Capital, including financial services, View Details
      Keywords: Health Care; Health Care; Health Care
      • 21 May 2021
      • News

      Buoyed by Federal Covid Aid, Big Hospital Chains Buy Up Competitors

      • June 2008
      • Case

      Brigham and Women's Hospital: Shapiro Cardiovascular Center

      By: Michael E. Porter, Robert S. Huckman and Jeremy Lance Friese
      Considers the situation facing Gary Gottlieb, president of Brigham and Women's Hospital (BWH), prior to the opening of BWH's integrated cardiovascular center. This case allows students to develop an appreciation of the strategic, financial, organizational, clinical,... View Details
      Keywords: Health Care and Treatment; Health Disorders; Service Delivery; Organizational Design; Integration; Health Industry
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      • 21 Jul 2021
      • News

      After 18 Months, Sutter Antitrust Settlement Finally Poised for Formal Approval

      • April 2014 (Revised June 2015)
      • Case

      Making stickK Stick: The Business of Behavioral Economics

      By: Leslie John, Michael Norton and Michael Norris
      Email mking@hbs.edu for a courtesy copy.

      stickK.com, a website that uses behavioral economics to help users achieve their goals, must choose between a direct-to-consumer or business-to-business model. The case... View Details
      Keywords: Behavioral Economics; Behavior Change; B2B Vs. B2C; Human Resource Management; Marketing Of Innovations; Health ＆ Wellness; Weight Loss; Charitable Giving; Marketing; Consumer Behavior; Entrepreneurship; Internet and the Web; Health; Business Model; Sales; Human Resources; Health Industry; United States
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        Olivia Zhao

        Olivia Zhao is a doctoral student in Health Policy (Management). Her research interests center on the relationship between competition and innovation, with a particular focus on the pharmaceutical industry and prescription drug policy.

        She will... View Details
        • 04 Mar 2014
        • News

        40 of the Smartest People in Healthcare

        • June 1999 (Revised May 2000)
        • Case

        EndoSonics

        EndoSonics is a manufacturer of a sophisticated medical device--a catheter that can take ultrasonic images within the blood vessels of the heart. The company deals with a series of challenges that relate to implementing a difficult technology in the face of a complex... View Details
        Keywords: Information Technology; Distribution; Decision Choices and Conditions; Corporate Strategy; Entrepreneurship; Health Care and Treatment; Problems and Challenges; Manufacturing Industry; Manufacturing Industry
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        • Article

        Time-Driven Activity-Based Costing for Surgical Episodes

        By: Peter Najjar, Matt Strickland and Robert S. Kaplan
        Health care costs related to surgical care account for 40% of all hospital and physician spending. Payers attempting to contain costs are replacing fee-for-service with value-based payment schemes that can encompass entire episodes of care, including physician services... View Details
        Keywords: Surgery; Time-Driven Activity-Based Costing; Bundled Payments; Health Care and Treatment; Cost Management
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        • November 2014 (Revised May 2017)
        • Teaching Note

        Fresno's Social Impact Bond for Asthma

        By: John A. Quelch
        The case desccribes a social impact bond (SIB) to fund home-based remediation programs designed to reduce asthma attacks among Fresno residents (especially children) and thereby save on health care costs (ambulance callouts, emergency room visits etc.). The case... View Details
        Keywords: Programs; Social Issues; Investment Return; Health Care and Treatment; Health Industry; California
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        • June 2024
        • Case

        Aidoc: Building a Hospital-Centric AI Platform

        By: Ariel D. Stern and Susan Pinckney
        In 2023, Israel-based AI health care company Aidoc evaluated its future. The company, founded in 2016, had grown from commercializing a single AI product for radiologists to a software platform that could detect 20 conditions and immediately notify care teams of... View Details
        Keywords: Business Growth and Maturation; Business Model; Business Organization; Business Startups; Disruption; Cost vs Benefits; Decision Choices and Conditions; Decisions; Private Sector; Entrepreneurial Finance; Global Range; Global Strategy; Globalized Markets and Industries; Governance Compliance; Governance Controls; Governing and Advisory Boards; Policy; Medical Specialties; AI and Machine Learning; Digital Platforms; Digital Transformation; Technology Adoption; Disruptive Innovation; Innovation and Management; Innovation Strategy; Laws and Statutes; Growth and Development Strategy; Growth Management; Distribution; Product Development; Success; Performance Efficiency; Strategic Planning; Research and Development; Risk and Uncertainty; Business Strategy; Competitive Advantage; Value Creation; Health Industry; Israel
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