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  • 08 Jun 2010
  • First Look

First Look: June 8

  PublicationsThe New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance Authors:Marshall Fisher and Ananth Raman Publication:Harvard Business School Press, 2010 Abstract Retailers today are drowning in View Details
Keywords: Martha Lagace
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • Research Summary

A Consistent Weighted Ranking Scheme with an Application to NCAA College Football Rankings (with Chaim Fershtman and Neil Gandal)

The NCAA college football ratings, in which the so-called national champion is determined, has been plagued by controversies the last few years. The difficulty arises because there is a need to make a complete ranking of teams even though each team has a different... View Details
  • 2016
  • Article

Integrated Care from the Patient's Perspective and its Relationship to Medical Group Attributes.

By: Michaela Kerrissey, Jonathan Clark, Ashley-Kay Fryer, Wei Jiang, Maryaline Catillon, Patricia Ramsay, Stephen Shortell, Lawrence Casalino, Mark Friedberg and Sara J. Singer
Integrating care for patients with multiple chronic conditions is essential to improving quality. Yet little is known about care integration from the patient’s perspective and how it relates to medical group characteristics. We created a nationally representative... View Details
Keywords: Care Coordination; Integrated Care; Health; Health Care and Treatment; Quality; Perspective; Health Industry
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  • 2013
  • Working Paper

Cross-Border Reverse Mergers: Causes and Consequences

By: Jordan Siegel and Yanbo Wang
We study non-U.S. companies that have used reverse mergers as a means to adopt U.S. corporate law (and sometimes U.S. securities law as well). Early adopters of cross-border reverse mergers and those firms that hired a Big Four auditor exhibited superior corporate... View Details
Keywords: Reverse Merger; Corporate Law; Corporate Governance; Nevada; United States
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  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
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    The Power of Experiments

    Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of... View Details

    • September 26, 2018
    • Article

    Ownership and Power Structure: Together at Last

    By: Laura Alfaro, Nicholas Bloom, Paola Conconi, Harald Fadinger, Patrick Legros, Andrew Newman, Raffaella Sadun and John Van Reenen
    Economists have largely ignored the deep interdependency between integration and delegation. This column describes a new theory of integration and delegation choices aimed at shedding light on how these distinct elements of organizational design interact. Contrary to... View Details
    Keywords: Power; Organisational Design; Economics; Ownership; Organizational Design
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    • October 19, 2015
    • Article

    Getting Bundled Payments Right in Health Care

    By: Robert S. Kaplan, Derek A. Haas, Dereesa Reid, Jonathan Warsh and Michael E. West
    Bundled payments—single payments that cover all the care for a patient’s medical condition or treatment over a specified timeframe—are increasingly being deployed to motivate the delivery of better patient outcomes at lower costs. Hoag Orthopedic Institute (HOI), a... View Details
    Keywords: Health Care and Treatment; Product Marketing; Health Industry
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    • 2011
    • Working Paper

    Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor

    By: Faaiza Rashid and Amy C. Edmondson
    This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal, or reputational risks at individual or organizational levels. Drawing from analyses of data collected in a grounded case study... View Details
    Keywords: Interpersonal Communication; Leadership; Business Processes; Groups and Teams; Risk and Uncertainty; Trust; Construction Industry; United States
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    • 10 Feb 2022
    • News

    10 Founders That Automotive Junkies Should Know

    • 13 Oct 2017
    • News

    How to give feedback that gets results

    • Web

    Harvard Business School Online Courses & Learning Platforms

    next. Learn More about the HBS Online Learning Model Latest HBS Online Insights Limited Time Offer: Take Your Learning One Step Further with a GenAI Bonus Bundle Harvard Business School Online is collaborating with the Digital Data Design... View Details
    • 13 Feb 2015
    • Working Paper Summaries

    A Methodology for Operationalizing Enterprise Architecture and Evaluating Enterprise IT Flexibility

    Keywords: by Alan MacCormack, Robert Lagerstrom & Carliss Y. Baldwin; Technology
    • 2017
    • Article

    High-Skilled Migration and Agglomeration

    By: Sari Pekkala Kerr, William R. Kerr, Çağlar Özden and Christopher Parsons
    This paper reviews recent research regarding high-skilled migration. We adopt a data-driven perspective, bringing together and describing several ongoing research streams that range from the construction of global migration databases, to the legal codification of... View Details
    Keywords: Migration; Talent; Diaspora; Agglomeration; Diasporas; Industry Clusters; Talent and Talent Management; Immigration
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    • February 2014
    • Technical Note

    Mobile Broadband and the Telecommunications Industry in 2011

    By: Lynda M. Applegate, Kerry Herman and Christine Snively
    Mobile broadband carriers provide network access to the Internet for a range of devices (typically portable or mobile), including consumer devices such as smartphones, tablets and E-Readers, but also a host of new emerging devices. Mobile broadband networks enable data... View Details
    Keywords: Telecommunications; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Digital Platforms; Mobile and Wireless Technology; Telecommunications Industry; Information Technology Industry; Technology Industry; Communications Industry
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    • August 2002 (Revised June 2006)
    • Case

    Great Dakota Bank: Online Banking

    By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
    In 2002, Great Dakota Bank's retail division is considering how heavily it should be promoting the company's online banking service. A recent promotional campaign appears to have significantly increased enrollments in online banking, but it is unclear whether the bank... View Details
    Keywords: Banks and Banking; Internet and the Web; Customer Relationship Management; Consumer Behavior; Demand and Consumers; Technological Innovation; Customer Value and Value Chain; Customer Satisfaction; Management; Service Operations; Banking Industry
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    • October 2007
    • Article

    Methodological Fit in Management Field Research

    By: A. C. Edmondson and S. E. McManus
    Methodological fit, an implicitly valued attribute of high-quality field research in organizations, has received little attention in the management literature. Fit refers to internal consistency among elements of a research project--research question, prior work,... View Details
    Keywords: Education; Framework; Projects; Quality; Research
    Related
    • 15 May 2021
    • News

    Is Inflation a Problem Now? Maybe, but More Likely Not

    • 24 Aug 2020
    • News

    Now We Know How COVID-19 Has Changed the Workday