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  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

want to develop business organizations that satisfy shareholders and yet have the capacity to adapt and survive as viable institutions in the long run. Theory E In 1994 Al Dunlap became CEO of troubled Scott... View Details
Keywords: by Michael Beer & Nitin Nohria
  • Web

PhD Programs - Doctoral

PhD Programs The start of your PhD program launches your journey to a career in business academia. Students in our PhD programs are encouraged from day one to think of this experience as their first job in View Details
  • 2011
  • Article

Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation

By: Ethan S. Bernstein and Frank J. Barrett
How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices... View Details
Keywords: Dynamic Capabilities; Strategic Change; Jazz; Jazz Mindset; Improvisation; Innovation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Knowledge Use and Leverage; Leading Change; Leadership Style; Leadership; Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizations; Creativity; Strategy; Auto Industry; Banking Industry; Bicycle Industry; Computer Industry; Consulting Industry; Consumer Products Industry; Education Industry; Electronics Industry; Entertainment and Recreation Industry; Financial Services Industry; Food and Beverage Industry; Health Industry; Information Technology Industry; Manufacturing Industry; Music Industry; Pharmaceutical Industry; Retail Industry; Semiconductor Industry; Service Industry; Technology Industry; United States; Japan; Taiwan; Europe; Asia
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  • February 2003
  • Case

Whitbread Hotel Company (A)

By: Michael Beer and James Weber
Alan Parker has developed an effective organization using organizational fitness profiling and other change methodologies. Parker knows that as Whitbread continues to grow, both internally and through acquisitions, the company will have to change its organization... View Details
Keywords: Acquisition; Growth Management; Organizational Change and Adaptation; Integration
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  • December 1998 (Revised January 2001)
  • Case

Acer, Inc.: Taiwan's Rampaging Dragon

By: Christopher A. Bartlett and Anthony St. George
Describes the strategic, organizational, and management changes that led Acer from its 1976 startup to become the world's second-largest computer manufacturer. Outlines the birth of the company, the painful "professionalization" of its management, the plunge into... View Details
Keywords: Organizational Change and Adaptation; Leadership; Competitive Advantage; Global Strategy; Transformation; Computer Industry; Taiwan
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  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

Why is it more difficult for nonprofit organizations than, say, retail chains, to run efficient multi-site operations? A recent Harvard Business Review story concluded that nonprofits waste $100 billion a... View Details
Keywords: by Sean Silverthorne
  • March 2010
  • Supplement

Whose Money Is It Anyway? (C)

By: V.G. Narayanan, Richard G. Hamermesh and Rachel Gordon
The case describes how the Brigham and Women's Physicians Organization and its corporate parent resolved the issue of how the disputed funds would be distributed and used. View Details
Keywords: Corporate Governance; Business Subsidiaries; Organizational Design; Conflict and Resolution; Resource Allocation; Health Industry
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  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

As global companies increasingly adopt a dominant language, usually English, which all employees must use to simplify communications and increase collaboration, many are dismayed to find an unexpected outcome. Results are exactly opposite of what was intended. Instead... View Details
Keywords: by Kim Girard
  • 09 Apr 2020
  • Research & Ideas

How Social Entrepreneurs Can Increase Their Investment Impact

can be profitable while doing good, suggests new research from Benjamin N. Roth, a Harvard Business School assistant professor in the Entrepreneurial Management Unit. “This idea that you're increasing your impact by leveraging capital,... View Details
Keywords: by Rachel Layne
  • August 1982 (Revised January 1988)
  • Case

Assuming Control at Altex Aviation (A)

Two young and inexperienced MBAs buy a virtually bankrupt company. They design a decentralized control system organized around profit centers. View Details
Keywords: Restructuring; Entrepreneurship; Management Systems; Air Transportation Industry
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  • March 2008 (Revised March 2009)
  • Case

Microsoft's Unlimited Potential (A)

By: V. Kasturi Rangan and Marie Bell
In April 2007, Bill Gates announced Microsoft Unlimited Potential. Its mission was to enable social and economic opportunity for the next five billion people. To deliver against this mission, Microsoft sought to focus its citizenship efforts and its product development... View Details
Keywords: Developing Countries and Economies; Emerging Markets; Corporate Social Responsibility and Impact; Growth and Development Strategy
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  • 16 Oct 2012
  • First Look

First Look: October 16

in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical capabilities, and case studies of the application of analytics in... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

business strategy, its capabilities, and the market realities it faced weren't accessible to him or, ultimately, to the organization at large. The problem that Ludwig faced—leading an View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

the beginning of a strategy. "It gives you the right to play, and puts you in the game," the book states. But at the root it's only an idea. Strategists also must lead the charge in creating organizations that can deliver on their... View Details
Keywords: by Carmen Nobel
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

During his recent standing-room-only seminar about artificial intelligence (AI) and race at Harvard Business School recently, marketing professor Broderick Turner displayed a slide showing several white blob-like characters that resembled... View Details
Keywords: by Barbara DeLollis
  • June 2012
  • Case

Microsoft IT India

By: Willy C. Shih, Margaret Pierson, Alexander Down, William Gustave Jair-Shemuel Jurist, Diego Medicina and Helen Wang
Raj Biyani faced tough challenges managing Microsoft IT India: leading a remote development organization in which key decisions were made in Redmond, and managing an organization that was perceived as less strategic than its sister Microsoft India Development Center... View Details
Keywords: Organizational Development; Cross-functional Management; Foreign Subsidiaries; Strategy Alignment; Organizational Behavior; Indian Software Development; Global Distributed R＆D; Software Industry; Organizational Structure; Research and Development; Operations; Leadership; Globalized Firms and Management; Business Subsidiaries; Information Technology; Applications and Software; Technology Industry; India
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  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

Business School’s Ranjay Gulati looks at how it tackled the challenge. He identifies several important takeaways for other multinationals: Give the local organizations clout, embrace creative abrasion, build... View Details
Keywords: Carmen Nobel
  • 06 Sep 2011
  • Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

corporate organizations may be even more obvious. I have taught and worked with over 10,000 business owners, executives, and managers in the last decade, and in my experience, even smart, hard-working, and... View Details
Keywords: by Carmen Nobel
  • Research Summary

The Design of Mechanisms and Institutions

Professor Coughlan's research also investigates the design of public policy and collective choice institutions. His research publications have applied game theory, mechanism design, and laboratory experiments to explore incentives and outcomes under alternative legal,... View Details
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs,... View Details
Keywords: by Lane Lambert