retail industry - Publications - Faculty & Research

passing motorists. Hustead acquired the T. rex, for example, to drive demand for the fossils, rocks, and dinosaur-related products for sale in the Wall Drug Mining Company, one of 21 separate retail departments that generate over $12... View Details

Keywords: Julia Hanna; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries

01 Dec 2005
News

Trillion-Dollar Fixer-Upper

The commercial real estate business was in a shambles fifteen years ago, but just look at it now. After a complete rehab, the industry has become the darling of investors eager for alternatives to lackluster stocks and bonds. But will the... View Details

Keywords: Roger Thompson; Real Estate

14 Apr 2009
First Look

First Look: April 14, 2009

structures. SWFs seem to engage in a form of trend chasing, since they are more likely to invest at home when domestic equity prices are higher, and invest abroad when foreign prices are higher. Funds see the industry P/E ratios of their... View Details

Keywords: Martha Lagace

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less... View Details

Keywords: by Jean Ayers

21 Feb 2017
First Look

First Look at New Research: February 21

significant NPE pass-through to end innovators, nor of a positive impact of NPEs on innovation in the industries in which they are most prevalent. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=47648... View Details

Keywords: Carmen Nobel

14 Oct 2013
Research & Ideas

Blockbuster! Why Star Power Works

publishers, and producers in other sectors of the entertainment industry live by this approach. You might think that spreading resources evenly across product lines is the safest approach, especially because no one seems to know for sure... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

Research Summary

Overview

Downstream businesses that utilize global suppliers frequently use auditing programs to monitor their suppliers’ working conditions and are often deployed to address reputational concerns associated with procuring from unregulated suppliers. Despite their widespread... View Details

Keywords: Audit Quality; Remote Work; Outsourcing; Econometric Analysis; Switching Costs; Service Operations; Performance Effectiveness; Retail Industry; Retail Industry

Publications

Publications

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Macy's California, Teaching Note

Hess's Department Stores

Stafford Catalog Showrooms

Organizational Barriers to Department Store Success

Nordstrom

Marks & Spencer, Limted(A) TN

H.E. Butt Grocery Company: A Leader in ECR Implementation (Abridged) TN

Chain Stores TN

Kathryn McNeil (B)

Lyndon Mall, Teaching Note

Sears, Roebuck and Co. in 1989

Lucky Stores (C): Extended Version

Lucky Stores (A)

American Dream