Team Design - Publications - Faculty & Research

October 2016
Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth

In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details

Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco

Citation

Purchase

14 Apr 2009
First Look

First Look: April 14, 2009

Partner (SEP) on his current client. (SEPs perform an oversight role for the work being done by the GEP and his or her team and are typically very senior members of the firm.) The case also raises areas where Everson can improve. Purchase... View Details

Keywords: Martha Lagace

15 Jan 2019
First Look

New Research and Ideas, January 15, 2019

designing focused experiments to test hypotheses in a capital-efficient fashion in order to achieve product-market fit. But ICOs substantially limit the benefits associated with such staged experimentation for three reasons. Publisher's... View Details

Keywords: Dina Gerdeman

01 Dec 2010
News

The Transformers

That experience led him to assign several Bain teams to analyze the viability of setting up a nonprofit consultancy. The need quickly became evident. Bain research turned up “some 3,000 solo practitioners who offered consulting services... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

increased biosimilar penetration. Our estimates can inform ongoing policy discussions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54886 forthcoming Manufacturing & Service Operations Management Fluid Teams and... View Details

Keywords: Dina Gerdeman

August 2021
Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck

Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States

Citation

Educators

12 Sep 2017
First Look

First Look at New Research and Ideas, September 12, 2017

It ended up being the best revenue-generating idea Bing ever had, worth $100 million. That experience illustrates why it’s critical to adopt an “experiment with everything” approach, say Kohavi, the head of the Analysis & Experimentation View Details

Keywords: Carmen Nobel

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

they’ve come down by roughly an order of magnitude, roughly 90 percent. Starship promises to do that again. You could be talking about launch that’s something like 99 percent cheaper. The other thing that’s a little less well-appreciated, perhaps, is that Starship is... View Details

Keywords: by Kara Baskin; Aerospace

15 Aug 2019
Blog Post

The Social Enterprise Initiative at HBS

Mike Bloomberg (MBA 1966) and his team and spent two years at Bloomberg Philanthropies on the Government Innovation team, where he helped mayors and cities drive innovation. Matt returned to HBS in 2014 to take the helm of the HBS Social... View Details

01 Jun 1996
News

Four Professors to Retire

in dramatically new ways." McKenney's additional research interests, focusing on managing the implementation and growth of intelligent terminal communications systems, knowledge-based systems, and the design and management of private... View Details

Keywords: Elaine Gottlieb and John Prestage

06 Feb 2025
News

How to Judge Your Next Job

as they just struggle to find individuals with the right skillset, the right dispositions, the right, frankly, desires on their behalf to be the right team member for what they're trying to do. And so that anxiety, I think on both... View Details

20 Feb 2008
First Look

First Look: February 20, 2008

firm maintain a unified focus and operational consistency in new and existing points of sale around the world. One measure that Kompel and his team were considering was the Balanced Scorecard, a tool traditionally used by top management.... View Details

Keywords: Martha Lagace

05 Aug 2016
News

Accelerating Change on Medicine’s Final Frontier

highly focused field of neuroscience had been completely missed. So Amadio teamed up with two Atlanta-based partners—Christopher Klaus, a serial technology entrepreneur who provided $1 million in startup capital, and Jim Schwoebel, a... View Details

Keywords: Robert S. Benchley

01 Mar 2012
News

Competitiveness at Risk

project is chaired by Professors Michael Porter and Jan Rivkin, who are joined by a team of HBS faculty together with thought leaders from other institutions. It aims to inspire alumni, other business leaders, and policymakers to take... View Details

Keywords: Roger Thompson; Educational Support Services; Educational Services

11 Feb 2013
Research & Ideas

Neuroeconomics: Eyes, Brain, Business

or vice versa? "We were looking at how the brain prioritizes visual information and social information," Looser says. While participants viewed a variety of images including human faces, doll faces, dog faces, toy dog faces, and clocks, the research View Details

Keywords: by Carmen Nobel

17 Apr 2013
Research Event

Conference Challenges Gender Conventions

that women often leave client service to work in industry where they experience better work/life quality but limit their ultimate career progression. Her team focuses on creating policies to influence the costs and benefits of those... View Details

Keywords: by Maggie Starvish

03 Feb 2015
First Look

First Look: February 3

Business School Case 515-001 Disrupting the Meat Industry: Tissue Culture Beef Dr. Mark Post and his team at Maastricht University were perfecting their tissue culture beef product-made entirely from muscle grown in his lab-to give it the... View Details

Keywords: Sean Silverthorne

01 Mar 2025
News

Alumni and Faculty Books

Edited by Margie Kelley Borders and the Self By Chinwe Ajena-Sagna (MBA 2003) Masobe Books “Who are you?” Every border tells a story. Every story has its origins. Tracing a cultural lineage from the beginnings of Igbo history in the ninth century by delineating... View Details

02 Jul 2013
First Look

First Look: July 2

functional managers rather than general managers, a phenomenon we term "functional centralization." Using panel data on senior management positions, we show that changes in the structure of the executive team are tightly linked... View Details

Keywords: Anna Secino

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

Healthcare, and Leadership. "The Initiative designation is meant to acknowledge a new phase of activity: one that we hope will engage the faculty, students, staff, and alumni in enhancing and extending both knowledge creation and... View Details

Keywords: by Geoffrey Jones & Walter Friedman

Publications