Publications

October 1997 (Revised March 1998)
Case

Appalachian Mountain Club: Transforming Governance

By: Walter J. Salmon and Jaan Elias

Starting in 1988, the Appalachian Mountain Club (AMC) began a controversial transformation in management and governance. For its first 112 years, the AMC's structure had resembled that of a country club--volunteer leaders directed the club's operations and its small,... View Details

Keywords: Budgets and Budgeting; Transformation; Corporate Governance; Employee Relationship Management; Recruitment; Leading Change; Organizational Culture; Labor and Management Relations; Nonprofit Organizations; Education Industry; Entertainment and Recreation Industry

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

(like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices. The gap between perceptions and... View Details

Keywords: Re: Ethan S. Bernstein

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence By: Halevy, Nir, Eliran Halali, and Julian Zlatev Abstract— Brokerage and brokering are pervasive and consequential organizational... View Details

Keywords: Dina Gerdeman

03 Oct 2012
What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

doesn't mean the US can follow this model." Yadeed Lobo was more optimistic. As he put it, "The United States is good at achieving turnarounds " But he warned that "the biggest obstacle will be organizational and... View Details

Keywords: by James Heskett; Manufacturing

Web

Meet the Team | Information Technology

Margolis ; James Dinan and Elizabeth Miller Professor of Business Administration Unit Head, Organizational Behavior Chair, Program for Leadership Development Ruth Page Director of Multimedia Development Ruth brings more than 35 years of... View Details

13 Nov 2018
First Look

New Research and Ideas, November 13, 2018

their investments in compliance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55233 forthcoming Organization Science Who Loses When a Team Wins? Better Performance Increases Racial Bias By: Zhang, Letian Abstract—Although it is well known that... View Details

Keywords: Dina Gerdeman

03 Mar 2015
First Look

First Look: March 3

Entrepreneurial Beacons: The Yale Endowment, Run-ups, and the Growth of Venture Capital By: McDonald, Rory, Y. Sekou Bermiss, Benjamin J. Hallen, and Emily Cox Pahnke Abstract—This paper investigates the social context of entrepreneurship in View Details

Keywords: Sean Silverthorne

02 Jan 2001
Research & Ideas

Gurus in the Garage

the individual but eventually brought ruin to all. The culture of Silicon Valley turns that system on its head. The bank of expertise in Silicon Valley represents a triumph of the commons: resources are extracted and replenished in a... View Details

Keywords: by Dorothy Leonard & Walter Swap

June 2011
Teaching Note

Freddie Mac: Managing in Conservatorship (TN)

By: Robert Steven Kaplan

Teaching Note for 411048. View Details

Keywords: Business and Government Relations; Leadership; Operations; Housing; Price; Ownership Stake; Framework; Mortgages; Organizational Culture; Governing Rules, Regulations, and Reforms; Financial Services Industry; United States

June 1995
Case

Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other

By: Rosabeth M. Kanter and Pamela A. Yatsko

In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its... View Details

Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Crisis Management; Financial Crisis; Job Cuts and Outsourcing; Leadership; Telecommunications Industry; Manufacturing Industry; Canada; China

Find at Harvard

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

Business historians can profit from careful analyses of government and personal archives to reconstruct the early "start-up" phases of firms—and to uncover the role that other organizational forms, such as partnerships, played... View Details

Keywords: by Geoffrey Jones & Walter Friedman

01 Jun 2016
News

Alumni and Faculty Books for June 2016

have in common? They know that productivity relies on making certain choices: the way we frame our daily decisions; the big ambitions we embrace and the easy goals we ignore; the cultures we establish as leaders to drive innovation; and... View Details

March 2015 (Revised May 2018)
Case

JPMorgan Chase: Tapping an Overlooked Talent Pool

By: Boris Groysberg and Katherine Connolly

By the spring of 2014, the pilot had come to an end for JPMorgan Chase's ReEntry Program, a program designed for women coming back to the workforce after a period of time away. Mary Callahan Erdoes, CEO of Asset Management, and her team had to evaluate whether or not... View Details

Keywords: Women; Training; Leadership; Motherhood; Talent and Talent Management; Experience and Expertise; Diversity; Gender; Knowledge Use and Leverage; Human Capital; Management Practices and Processes; Organizational Culture; Programs; Financial Services Industry; United States

01 Dec 2018
News

Alumni and Faculty Books for December 2018

the Top: How Director Conversations Shape Culture by Melinda Muth (MBA 1981) and Bob Selden Australian Institute of Company Directors The authors examine how director conversations shape organizational... View Details

08 Apr 2021
News

Real Talk

storytelling and narrative to help employees in their organizations work across—and value—their differences to create stronger professional relationships and organizational cultures. The Equitas founders also turned to the findings of... View Details

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make... View Details

Keywords: by Deborah Blagg; Service

March 2022
Teaching Note

Digital Manufacturing at Amgen

By: Shane Greenstein, Kyle R. Myers and Sarah Mehta

This teaching note provides guidance for instructors teaching “Digital Manufacturing at Amgen,” case no. 621-008. View Details

February 2021
Case

Digital Manufacturing at Amgen

By: Shane Greenstein, Kyle R. Myers and Sarah Mehta

This case discusses efforts made by biotechnology (biotech) company Amgen to introduce digital technologies into its manufacturing processes. Doing so is complicated by the fact that the process for manufacturing biologics—or therapeutics made from living cells—is... View Details