Informal Organization - Publications - Faculty & Research

September 2024
Case

Navigating Digital Transformation at Carrefour

By: Sunil Gupta and Emilie Billaud

In 2023, Elodie Perthuisot, Carrefour’s Executive Director for e-commerce and digital transformation, met with CEO Alexandre Bompard to discuss strategies for the company’s digital initiatives. Carrefour, a global retail giant with over 14,300 stores across 40... View Details

Citation

Educators

Purchase

27 Jun 2007
Lessons from the Classroom

Learning to Make the Move to CEO

and people part of the equation. Tushman, for example, asks a fundamental question: As a leader, what do you have to do to cause an organization to change? "Over all of this, we use a number of experiential exercises so people can... View Details

Keywords: by Julia Hanna; Education

09 Jul 2001
Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

Corporations have responded to society's plea to provide innovative solutions to deep-seated problems of human misery. Organization and management scholarship can play an important role in understanding and guiding this corporate action.... View Details

Keywords: by Joshua D. Margolis & James P. Walsh

12 Apr 2016
First Look

April 12, 2016

sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter their... View Details

Keywords: Sean Silverthorne

12 Sep 2006
First Look

First Look: September 12, 2006

Alzheimer's, MS, and Huntington's) and do so by encouraging collaboration among researchers in the HMS community. When Ivinson takes the helm in 2001, he finds a dysfunctional center with little organization or structure. In addition, he... View Details

Keywords: Sean Silverthorne

27 Aug 2013
First Look

First Look: August 27

outcomes while controlling for the endogenous matching of projects and organizational forms. Solo firm leases are less profitable than alliance leases because alliance members combine their information and expertise. Publisher's link:... View Details

Keywords: Sean Silverthorne

July 2019 (Revised May 2020)
Case

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg

By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details

Citation

Educators

Purchase

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

government, and not-for-profits. To war against COVID To aid the fight against COVID-19, here are seven key frameworks and approaches with roots in military strategy that are taught in leading Agile and strategy programs. They can help your View Details

Keywords: by Euvin Naidoo

04 Oct 2011
First Look

First Look: October 4

from the institutional status quo, namely, (1) changes that diverge from the institutionalized template of role division among organizations and (2) changes that diverge from the institutionalized template of role division among... View Details

Keywords: Sean Silverthorne

18 May 2021
Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

do this,’” Ng says. “I’ve seen people submit formal presentations.” 2. Ask good questions Keep up with the big picture of what an organization does, what it’s been accomplishing lately, who its competitors are, who its key executives are,... View Details

Keywords: by Carolyn DiPaolo

28 Jan 2002
Research & Ideas

Read All About It! Newspapers Lose Web War

enable you to overcome it? Finally, the fact that there are more than 100 U.S. newspapers with average daily print circulation above 100,000 meant that there were a number of large organizations experiencing this issue almost... View Details

Keywords: by Sean Silverthorne; Information; Information; Information

Article

Alfred D. Chandler: His Vision and Achievement

Among historians, Alfred Chandler's influence is by far the greatest, as he has affected economics, sociology, and business administration. Chandler never took short cuts, never stinted, and never published until he was satisfied that he had done his very best.... View Details

Keywords: Goals and Objectives; Mission and Purpose; Success; Books; Demand and Consumers; Power and Influence; Economic Growth; Ethics; Knowledge Sharing; Product Positioning; Market Transactions; Fair Value Accounting

Citation

Find at Harvard

16 Oct 2018
First Look

New Research and Ideas, October 16, 2018

or group perceives value in carrying out a technical recipe that is beyond the capacity of a single person. Technology specifies what must be done, what resources must be assembled, what actions taken, and what transfers made in order to convert stocks of material,... View Details

Keywords: Dina Gerdeman

12 Nov 2013
First Look

First Look: November 12

and other service providers, lessons from this case are applicable for teaching about institutional change, procurement processes relevant to many fields, and how to increase rigor in typically informal business processes. Purchase this... View Details

Keywords: Sean Silverthorne

15 May 2013
Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

ourselves). Happy Money provides valuable information not only for pleasure-seeking consumers, but also for companies looking to increase the happiness of both employees and customers. The following excerpt describes how the power of... View Details

Keywords: Re: Michael I. Norton

31 Oct 2017
Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

effect on productivity and innovation. As I showed in my book Confidence, organizations on “winning streaks” thrive on a culture of respect, which underlies speed and innovation, while “losing streaks” are full of secret anger, shunning... View Details

Keywords: by Rosabeth Moss Kanter

14 Nov 2006
First Look

First Look: November 14, 2006

Working PapersThe Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community Authors:Marco Iansiti and Gregory L. Richards Abstract In this paper, we examine the motivations of large View Details

Keywords: Sean Silverthorne

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

perverse effect of perpetuating the problem. Drawing on a case study of a professional service firm, we develop a multilevel theory to explain why organizations are caught in this conundrum. We present data suggesting that the work-family... View Details

Keywords: Dina Gerdeman

27 Sep 2004
Research & Ideas

How Leaders Build Winning Streaks

reinforce losing streaks. In contrast, when leaders believe in other people, confidence grows, and winning becomes more attainable. Leaders of organizations in success cycles are a little like rabbits, constantly reproducing. In losing... View Details

Keywords: by Rosabeth Moss Kanter