Customization and Personalization - Publications - Faculty & Research

Web

Motivation and Incentives - Course Catalog

students will have the opportunity to reflect on how their own personal values should interface with their objectives and approach when designing incentive systems to shape others’ behavior. Group Project... View Details

January 1991
Article

Work and Family: Should Parents Feel Guilty?

By: L. S. Paine

Keywords: Work-Life Balance

Citation

Find at Harvard

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

The News Corporation/News of the World scandal has been described as a case study in bad management. What was there about the company's organizational culture that led to "Murdoch's Mess"? Professor Michel Anteby, who studies how meaning is built at work... View Details

Keywords: by Staff; Journalism & News; Publishing

12 Sep 2012
Research & Ideas

The Unexpected Link Between Cadavers and Careers

explains Michel Anteby, an associate professor in the Organizational Behavior Unit at Harvard Business School who cowrote the paper with Filiz Garip of Harvard University, Paul V. Martorana of Wagner College, and Scott Lozanoff of the... View Details

Keywords: by Carmen Nobel; Education; Health

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

11-week-long field experiment in 2021 with 178,862 customers of Zippia, a career service agency. Customers seeking job postings received an email containing several recommended positions View Details

Keywords: by Sean Silverthorne

05 Jul 2006
Working Paper Summaries

Analyst Disagreement, Forecast Bias and Stock Returns

Keywords: by Anna Scherbina; Financial Services

16 Dec 2016
News

Kurt (MBA 1967) and Louise Wulff

commitment to the School by establishing a charitable remainder trust. The trust will support HBS, as well as his undergraduate college and high school. “Each school played a role in preparing me for the next step in life,” explains... View Details

July 2008 (Revised April 2009)
Background Note

Horizontal Specialization and Modularity in the Semiconductor Industry

By: Willy C. Shih, Chintay Shih and Chen-Fu Chien

Well-codified interfaces have enabled horizontal specialization in the global semiconductor industry. This Technical Note describes the modern integrated circuit value chain, and the motivation for the reuse of blocks of intellectual property in modern IC designs. It... View Details

Keywords: Customer Value and Value Chain; Intellectual Property; Industry Structures; Horizontal Integration; Semiconductor Industry

Citation

Educators

Purchase

11 Mar 2019
Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

there’s no one-size-fits-all strategy. Capturing a city’s unique spirit and complex tapestry requires a custom approach. That said, many of the branding rules that apply to soda, clothes, View Details

Keywords: by Danielle Kost; Tourism

16 May 2018
News

ALUMNI NVC Finals and Regional Roundup

WeMaintain, an elevator maintenance services platform that pairs elevator mechanics with property managers and parts suppliers, “revolutionizing customer experience and... View Details

Keywords: Margie Kelley

November 2016 (Revised October 2018)
Case

Formlabs: Selling a New 3D Printer

By: Frank V. Cespedes, Olivia Hull and Amram Migdal

Headquartered in Somerville, Massachusetts, Formlabs manufactures 3D printers used to print everything from prototypes and models to jewelry, dental, and sculpture molds. As Formlabs prepares to ship its latest model, the Form 2, Head of Customer Development and... View Details

Citation

Educators

Purchase

06 Apr 2020
News

How to “Boost” Productivity and Engagement in a Remote Work Environment, According To A Successful Remote-First Company

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

oriented, distributors are concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your View Details

Keywords: by Staff

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

are robust to alternative model specifications and sample selection procedures. We demonstrate that an optimal pricing policy should take into consideration the potential costs of two types of strategic View Details

Keywords: Dina Gerdeman

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

management had the potential to significantly improve the customer experience, Hilti was already a successful firm under its extant model and had to decide whether the restructuring of its business model was... View Details

Keywords: Carmen Nobel

Web

Power and Influence for Positive Impact | HBS Online

of Power Coming to Terms with Power Limits of Personal & Positional Sources of Power Featured Exercises Identify your own personal and positional sources of power Analyze the... View Details

July 2024
Case

Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan

Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details

Citation

Educators

Purchase

01 Oct 2000
News

Lydia M. Marshall: Gumption and Grace

admit that her leadership and organizational skills have helped the nonprofit's various constituencies work toward the common goal of increasing economic self-sufficiency and ending poverty. The exchange... View Details

Keywords: Susan Young