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  • 16 May 2018
  • Blog Post

Internship Success: Mutual Growth Brings Intern and Enterprise Together

At HBS, Fernando Czapski, MBA 2019, was seeking an internship that would help him fulfill his career transition from engineering to product development. At Zillow, Melissa Tran, University Recruiting Programs Specialist, was responsible... View Details
Keywords: Technology
  • January 1993 (Revised November 1997)
  • Case

BayBank Boston

In 1992, the Federal Reserve released a study of mortgage lending patterns in Boston. It concluded that even when credit factors were taken into account, black and Hispanic applicants experienced higher rejection rates. Richard Pollard, chairman of BayBank Boston, had... View Details
Keywords: Prejudice and Bias; Ethics; Race; Mortgages; Banking Industry; Boston
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  • spring 1991
  • Article

Breaking the Cycle of Failure in Services

By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
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  • 02 Mar 2011
  • News

Harvard's Lean Start-Up Winners Get $50K

  • TeachingInterests

Leading with People Analytics; HBS MBA Elective; 2021

  • Teaching fellow for course on using data science to make decisions about people, such as hiring, firing, promotion, team composition, etc. 
  • Led weekly student review sessions teaching statistics and the R... View Details
  • 9 AM – 10 AM EDT, 04 Sep 2019
  • HBS Online

HBS Online Sustainable Business Strategy

Learn how to become a purpose-centered business leader while examining the critical role that businesses play in solving the world's big problems, including climate change, income inequality, and social injustice. Program Dates: September 4, 2019 - September 25, 2019 View Details
  • 9 AM – 10 AM EDT, 17 Apr 2019
  • HBS Online

HBS Online Sustainable Business Strategy

Learn how to become a purpose-centered business leader while examining the critical role that businesses play in solving the world's big problems, including climate change, income inequality, and social injustice. Program Dates: April 17, 2019 - May 8, 2019 View Details
  • Web

Faculty & Research

lower statistical power than self-reported yields; in settings with differential attrition, it may substantially increase power. We include a “cookbook'' and code that should allow other researchers to use remote sensing for yield estimation and View Details
  • December 2012
  • Case

Ocean Mist Farms

By: David E. Bell, Jose B. Alvarez, Mary Shelman and Michael Norris
In late 2012, Kori Tuggle, director of marketing and business development at Ocean Mist Farms, a California produce company, examines her social media-based marketing program and her attempts to create a brand for a bulk commodity. View Details
Keywords: Agribusiness; Agriculture and Agribusiness Industry; United States; California
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  • 16 Feb 2015
  • News

Should Business Keep it in the Family?

  • July 1987
  • Case

Altoona Corp.: Computer Products Division

By: Roger E. Bohn and Robert H. Hayes
A relatively small manufacturer of computer memory disks has achieved a major market position through the use of its statistical quality control (SQC) program. It is now expanding the production of a new line of disks and is encountering problems getting the process... View Details
Keywords: Factories, Labs, and Plants; Volatility; Performance Consistency; Performance Improvement; Performance Productivity; Quality; Mathematical Methods; Hardware; Manufacturing Industry
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  • December 1992
  • Case

BASF: Corporate Advertising for 1992

By: Stephen A. Greyser and Norman Klein
Describes BASF's corporate advertising program in the United States. In 1992, BASF's U.S. companies extended an existing corporate advertising campaign to continue to build awareness of the German-based multinational's corporate identity. The core theme of the campaign... View Details
Keywords: Advertising Campaigns; Marketing Communications; Brands and Branding; Marketing Strategy; Multinational Firms and Management; Corporate Strategy; Consumer Products Industry; United States; Germany
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  • 28 May 2013
  • News

HBS Announces 2013 HBS Leadership Fellows

  • 28 Nov 2018
  • HBS Seminar

Paul Niehaus, University of California San Diego, Department of Economics

  • 01 Aug 2017
  • Blog Post

Redefining the Term Networking at HBS

continually push you to achieve more and grow daily. My entire HBS experience was built upon the warmth and encouragement of my fellow students, professors, and program support personnel. So, when people mention an “HBS network,” I become... View Details
  • 24 Aug 2018
  • Blog Post

Meet the MS/MBA: Engineering Sciences Class of 2020

about the new program and this is what we learned: What excites you most about the MS/MBA: Engineering Sciences Program? Adar Anon  BS, Computer Science, Hebrew University of Jerusalem  "I am most excited about studying and working... View Details
  • Video

2017 MBA Fellowship Celebration Highlights

  • Video

President Drew Faust speaks at the HBS W50 Summit

    Julie Battilana

    Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the Organizational Behavior unit at Harvard Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the founder and faculty... View Details

    • 22 Jul 2014
    • News

    Family Strife