Publications

March 2025
Case

The Changing Climate on Wall Street

By: Clayton S. Rose, Maxim Pike Harrell and Michael Norris

Increasing and conflicting regulatory requirements and political pressures regarding climate change tested the leaders of U.S. financial institutions, as they struggled to determine how best to comply while managing their business and its risks. In October 2024,... View Details

March 2015 (Revised May 2018)
Case

JPMorgan Chase: Tapping an Overlooked Talent Pool

By: Boris Groysberg and Katherine Connolly

By the spring of 2014, the pilot had come to an end for JPMorgan Chase's ReEntry Program, a program designed for women coming back to the workforce after a period of time away. Mary Callahan Erdoes, CEO of Asset Management, and her team had to evaluate whether or not... View Details

Keywords: Women; Training; Leadership; Motherhood; Talent and Talent Management; Experience and Expertise; Diversity; Gender; Knowledge Use and Leverage; Human Capital; Management Practices and Processes; Organizational Culture; Programs; Financial Services Industry; United States

09 Sep 2008
First Look

First Look: September 9, 2008

organizational theory, less explored is how these effects may depend on other external environmental factors. We focus on how policy is a necessary, but not sufficient, condition to understand the growth of banking in the U.S., 1896-1978.... View Details

Keywords: Sean Silverthorne

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

capitalism to another is a normal historical process.—Shoshana Zuboff and James Maxmin Management's inward focus allowed it to succeed beyond anyone's dreams. But that success further insulated managers from the society they were supposed to serve. The elite hierarchy... View Details

Keywords: by Martha Lagace

04 May 2007
What Do You Think?

How Do Managers Think?

in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual... View Details

Keywords: by Jim Heskett

01 Feb 2000
Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

threaten their company's franchise or strategy. Is the firm hiring lots of new people who may not be well trained? Is the culture so internally competitive that employees may be tempted to do the wrong thing? Are information systems in... View Details

Keywords: Re: Robert Simons

Web

Turnarounds and Transformation - Course Catalog

sessions covering topics such as designing turnaround programs, successfully driving necessary cultural change, and transformation performance management techniques and systems. Some of these sessions will include and be co-taught with... View Details

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55514 January–February 2019 Harvard Business Review The Hard Truth About Innovative Cultures By: Pisano, Gary P. Abstract— Innovative View Details

Keywords: Dina Gerdeman

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

self-managed microenterprises. Platforms were Haier’s business platforms operating in five major sectors: white goods transformation, investment and incubation, financial holdings, real estate, and cultural industry. Platform owners... View Details

Keywords: Dina Gerdeman

20 Jan 2010
First Look

First Look: Jan. 20

Abstract Often considered one of the major forces behind economic growth and development, the entrepreneurial firm can accelerate the speed of innovation and dissemination of new technologies, thus increasing a country's competitive edge in the global market. As a... View Details

Keywords: Martha Lagace

04 Sep 2012
Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

like to think of themselves as truly indispensable—impact makers, history movers, culture changers—few reach the bar set by Steve Jobs, Napoleon, or Martin Luther King Jr., Mukunda says. (Even some people you might think would be shoo-ins... View Details

Keywords: by Kim Girard

2021
Book

Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise

By: Josh Baron and Rob Lachenauer

Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business--and business family. Though "family business" may sound like it refers only to mom-and-pop shops, businesses owned by families are among the most... View Details

Keywords: Family Business; Entrepreneurship; Family and Family Relationships; Outcome or Result; Business Model; Conflict and Resolution; Organizational Culture

2010
Book

Seven Strategy Questions: A Simple Approach for Better Execution

By: Robert L. Simons

To stay ahead of the pack, you must translate your organization's competitive strategy into day-to-day actions that will enable your company to win in the marketplace. This means channeling resources into the right efforts, striking a balance between innovation and... View Details

Keywords: Decision Choices and Conditions; Innovation and Management; Resource Allocation; Business Processes; Organizational Culture; Competitive Strategy

Find at Harvard

June 2010 (Revised November 2011)
Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India

09 Jan 2020
Blog Post

Navigating Grey in the Ever-Evolving Tech Community

and found — was my voice as a leader and future manager. During my first semester of RC year, I recall my Leadership and Organizational Behavior (LEAD) professor telling us that Lead was one of the classes MBA graduates often carried with... View Details

24 May 2011
First Look

First Look: May 24

While the risk functions of some organizations have a culture of quantitative enthusiasm and are dedicated to risk measurement, others, with a culture of quantitative scepticism, take a different path,... View Details

Keywords: Sean Silverthorne

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

opportunity that's right for you. Entering StartUpLand will guide you as you seek your ideal entry point into this popular, cutting-edge organizational paradigm. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53337 2017... View Details

Keywords: Sean Silverthorne

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details