Quality Management - Publications - Faculty & Research

12 May 2009
First Look

First Look: May 12, 2009

http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details

Keywords: Martha Lagace

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

Tracking Performance Indicators By: Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley Abstract—Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements... View Details

Keywords: Dina Gerdeman

17 Apr 2007
First Look

First Look: April 17, 2007

of collective action. While the available evidence is generally consistent with these theories, there is a dearth of quality evidence. Moreover, a large part of the variation in access to public goods seems to have nothing to do with the... View Details

Keywords: Martha Lagace

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

enterprises seem incapable of transformative innovation, it is due to how we design and manage them, rather than anything inherent in their scale. In fact, Creative Construction argues, if used properly, scale can be an asset, rather than... View Details

Keywords: Dina Gerdeman

03 Mar 2008
First Look

First Look: March 4, 2008

International, a company publishing 70 editions of its free newspaper in 20 countries. Metro had been a pioneer in the free newspaper market, fighting incumbent publishers distributing traditional paid-for newspapers. Looks at the decision facing top View Details

Keywords: Martha Lagace

12 Apr 2023
News

Step Change

Egypt. "It felt like the opportunities for career growth were more available in New York," Enan recalls. "And the other trade-off was around quality of life. I loved going to the theater with friends, taking improv and writing classes.... View Details

Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

20 Dec 2022
News

Singing to the Corn

English and history at Dartmouth; his acceptance to HBS came with the caveat that he add another year of work experience to the two already listed on his résumé and complete some of the quantitative courses his transcript lacked. He spent the year in Omaha, working as... View Details

Web

Institute Associates - Institute For Strategy And Competitiveness

hospital and nursing home provider. He leads M&A and quality management for the group. Earning his MD at Imperial College London, Dr. Guth began his career as a Junior Doctor at the Chelsea & Westminster... View Details

29 Jul 2008
First Look

First Look: July 29, 2008

different versions of their applications for each social networking site. Facebook's managers had to decide how to respond to OpenSocial. Should they join the initiative or keep Facebook Platform proprietary and seek further... View Details

Keywords: Martha Lagace

12 Nov 2001
Research & Ideas

Can Religion and Business Learn From Each Other?

uncharted areas that is part of most people's lives, and yet we haven't prepared managers and the business community to think about this very strongly," Nash says. "What we were very concerned about with the book is not to set... View Details

Keywords: by Martha Lagace

Web

Global Activities 2020-2021 - Global Activities 2021

at Africa Health Management in Accra, Ghana. Dezzy Ogakwu (MBA 2021) , director/CEO of Lagos-based Aku Fintech, which enables access to digital financial services. Nikki Okrah (MBA 2021) , founder of Ghana-based Chaku Foods, and a grand... View Details

01 Sep 2014
News

All For One

The first thing Linda Hill noticed when she walked into Pixar Animation Studios was the energy. Pixar’s cavernous office in Emeryville, California, is totally open and organized around a huge central atrium, allowing a diverse group of artists, animators, computer... View Details

Keywords: Michael Blanding; faculty; research; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services

Web

Loan Assistance Programs - Alumni

award in October following graduation. Criteria In addition to financial need and employment verification, selection is based on the following qualitative criteria: Quality of position: Based on level of responsibility, significance of... View Details

20 Feb 2008
First Look

First Look: February 20, 2008

and Jeffrey Wurgler Abstract Abstract We propose and test a catering theory of nominal stock prices. The theory predicts that when investors place higher valuations on low-price firms, managers will maintain share prices at lower levels,... View Details

Keywords: Martha Lagace

30 Nov 2017
News

Happy Meals (Are Here Again)

means there was a complaint—about the food, about the service, some negative thing that had escalated to the point that a manager had been called on to straighten things out. Or at least, that’s what it used to mean. In fall 2016,... View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

payment model undoubtedly simplifies billing matters for the patients, the main impetus is to lower health care costs while simultaneously improving quality of care. In the traditional fee-for-service model, hospitals secure permission... View Details

Keywords: by Carmen Nobel; Health

01 Jun 2004
News

Life Lessons

Africa and as a Bain consultant. She is still actively involved with a Johannesburg home for abused children as a member of its management committee. At HBS, as copresident of the Africa Business Club, Mahlare has become interested in how... View Details

Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services

September 2019
Supplement

Keroche (B): Considering Entry into the Kenyan Beer Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case discusses the situation of the Kenyan alcoholic drinks producer Keroche in July 2004, when co-founder Tabitha Karanja was debating whether to enter the Kenyan beer market. Doing so would mean direct competition with the multinational EABL in an industry and... View Details

Keywords: Keroche; Alcohol; Alcoholic Drinks; Alcoholic Beverages; Beverages; Drinks; Wine Industry; Wine; Fortified Wine; Viena; Beer; Beer Market; Manufacturing; Production Capacity; Capacity; Growth; Regulated; Unregulated; Informal; Informal Market; Regulation; Illicit; Illegal; Substandard; Dangerous; Shutdown; Factory; Safe; Affordable; Low-income Consumers; Business Growth and Maturation; Business Startups; Production; Investment; Safety; Quality; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Marketing; Manufacturing Industry; Food and Beverage Industry; Kenya; Nairobi; Africa

Citation

Purchase

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

developments. His work examines how "sell-side financial analysts incorporate accounting information in their earnings forecasts, common stock valuations, and investment recommendations." He also analyzes management reporting of... View Details

Keywords: by Ann Cullen; Financial Services

September 2019 (Revised May 2020)
Case

Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details